Book Premier Inn Waterhead accommodation from AU$150

Although the decor and building felt a bit dated - lots of dark wood and patterned carpets - it was very clean and the staff were brilliantly friendly - remembering our names to greet us in the morning. The breakfast was straightforward and tasty and arrived quickly - loved the fact that there was cake on the breakfast buffet! It was quiet at night too. Had to air the room as there was condensation on the inside of the sash windows but wondered if that was because it wasn't possible to double-glaze them. It was plenty warm enough in chilly March and had a lovely warm shower and big fluffy towels. The room itself didn't have a lot of space for storage, just a small slightly musty cupboard which we didn't use in the end. It would have been nice to have some herbal tea and biscuits in the room. I think it's generally quite expensive to stay in the lakes as this was more than we would normally pay to stay but the location was excellent for walking and Ambleside itself.

Room was bright and clean! Staff were amazing! Restaurant and Bar were fantastic! Only upgrade I would suggest would be a door key upgrade to cards. Wonderful visit overall!

Love this hotel, staff always super friendly!

Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are missed and left unclean Breakfast - was ok choice was fair but coffee was extremely poor. All staff who we interacted with were very pleasant and friendly - particularly Michelle on reception and the lady in spa at 4.30 Overall wonderful location - mainly clean and friendly staff I appreciate there is a lot of refurbishment happening with the spa and infinity pool - but it does appear that other areas are in decline.

Fabulous upgrade to a newly decorated suite, thanks! Beautiful space and going to try and book to go again with my husband. Didn’t get time to use the facilities this time but there’s a charge to use unless you book direct. The allocation for the evening meal on the HB package is £35. You can pay extra if you so wish. We happened to be seated next to the grill area so got chatting with the cook there. I had the most amazing steak - perfectly seasoned with a sauce. He also advised on the type/size of steak options. Based on what we saw my friend had a burger. It was lush and my steak was certainly the nicest in a long time. Chips came with a herb on which detracted from the flavour and we both left a lot. Ordinary fries or plain chips would have been better. Great breakfast next day and decent sized beakers to get a drink from of machine. Lush hot choc! Two guys were on their phones at different tables discussing work matters close to me which detracts from a relaxing brekky. I was almost going to move as it went on maybe ten mins. Hospitality nationally needs to consider signs asking people to consider the impact of such calls on other diners. Selfish! The chap two tables up said he didn’t want something going in the press but he talked about it. Despite this, it’s my third stay at this hotel and can recommend. Easy for M6 proximity and half way stage for my friend and I to meet. We usually book a separate room too so we can sleep well which I did with hotels. Com.

All good on all fronts enjoyed our stay.