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We arrived and had to wait an hour and a half for our room, while others were being checked in before us. We understand delays happen, but there was no communication or updates during the wait, which was frustrating after traveling and being exhausted. The room itself was disappointing, the carpet was in poor condition and looked worn out. Breakfast was also underwhelming; by 8 a.m., they were already out of waffle mix, which made it challenging with a 13-year-old ready to eat. For $250 a night, the overall experience was very underwhelming, and unfortunately, it’s not a place we would return to.

We stayed here twice. The first time, we didn't know to ask for a newly renovated room. The door was ajar when we first arrived because Housekeeping forgot this room needs the door repaired and didn't make sure to close the door completely. And they apparently hadn't told Maintenance to fix it. We found it to be very difficult to get the latch to engage so we could lock it. The TV and Remote were very finicky. I needed someone to come up from the desk to show me the tricks. One sink drain was clogged - again, housekeeping should have seen that and should have alerted maintenance. The second time, we knew to ask for renovated rooms. I don't know what their designers were thinking. The shower doors are nice. But you only get a Rain Shower for the main head. There is a handheld, but it's next to useless. It's mounted at a height to spray your elbows. The head is a tiny rectangular pattern, not good for anything. Just 'different'. The mirror is mounted too low to see any of my head. Some of your guests are taller than 5' 9". All of the electrical switches were mounted upside down (European style?). Receptacles were apparently the safety version to keep young fingers from getting shocked, but mostly keeping the adults from successfully plugging anything in far enough to be useful. Lots of the floor tiles had a hollow sound - not stuck to the mortar and ready to work loose soon. But the views from the top of the hill were spectacular. COVID: They still won't provide daily service.

The property was very clean, the staff was both friendly and helpful. For an historic building, the rooms were larger than expected. They have a parking lot across the street that can accommodate a pickup truck or larger vehicle. It's only a few blocks from Whiskey Row too. We enjoyed our stay and look forward to returning.

Breakfast was great. Room, clean and large. The tv remote wouldn't allow CC which I was disappointed as I'm hard of hearing. Check in person gave great advice on getting around the neighborhood

Way overpriced for what it is. No shuttle to airport. If you need uber early in the morning “GOOD LUCK” nice staff but rooms are $50 motel for $300.

Room was clean, could’ve used a little dusting but it was still clean. It’s an older motel that you can tell they are making really nice improvements. Parking is cramped but safe and clean. Breakfast is definitely a grab and go but works when you know. Staff was wonderful, polite and helpful.