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Exterior
Shangri-La Paris
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 327 reviews
The price is AU$2,599
includes taxes & fees
1 Dec - 2 Dec
Shangri-La Paris

Reviews

Mandarin Oriental, Paris Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 145 out of 200 reviews
Rating 8 - Good. 32 out of 200 reviews
Rating 6 - Okay. 12 out of 200 reviews
Rating 4 - Poor. 6 out of 200 reviews
Rating 2 - Terrible. 5 out of 200 reviews

Reviews

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know it sounds very cheesy….But it’s my second stay here and it’s hands down my favorite hotel in the world. Staff is very profession and super friendly (rare combo). Everyone is extremely helpful. Vibe of the hotel and the rooms - gorgeous… to say the least. Beautiful, magical property! Cannot recommend enough!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sunil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great or
Stayed 3 nights in May 2025

8/10 Good

andy

Liked: Staff & service, property conditions & facilities
Over priced by far
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Fabulous service and accommodation.
Stayed 4 nights in Apr 2025

4/10 Poor

Alain, New York

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced for the quality of the service, atmosphere, and decoration. It's certainly not a five-star hotel. The breakfast buffet was poor, the service was long, and we had some issues with the food.
Stayed 7 nights in Jan 2025

6/10 Okay

Alain, New York

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Overpriced for what is supposed to be a five-star hotel. Poor breakfast, slow service. Rooms are not five-star level.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service

Nice but not worth the price

Hotel was nice, but the rooms are very outdated and the prices are far too expensive for the type of accommodations. Hotel de Crillion was similarly priced and was very good value in comparison to the Mandarin in Paris. I’ve stayed at many Mandarin Orientals around the world but I would avoid this one unless they reduced their prices or underwent a makeover of the rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay at Mandarin Oriental. A highly elevated experience. Amazing customer service and attention to detail. Will absolutely be staying here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Perfect hotel. Special thanks to Louise for giving me a tour of the hotel upon check in and following up on how our stay was.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tenoch

Stayed 1 night in Jun 2024

8/10 Good

olawale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and concierge magnificent

Food and rooms were excellent. Housekeeping needs improvement with service and anticipation of the needs. concierge superior in conparison with other hotel in paris since i stayed in 2 hotel during my 11 days staying in Paris
Stayed 5 nights in Oct 2023

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2023

10/10 Excellent

Patrick

Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Manuel, HOUSTON

Travelled with partner
Liked: Cleanliness, staff & service
Service Was Excellent The staff was extremely courteous The room had everything tha was needed and more. What a great Hotel.

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Oct 2022

10/10 Excellent

eveline

Stayed 3 nights in Sep 2022

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Attentive staff.
Stayed 4 nights in Dec 2021

10/10 Excellent

Marcus

Liked: Staff & service, property conditions & facilities, room comfort

A Perfect Place in Paris

The Mandarin Oriental exceeded expectations. Check-in was friendly and easy, and the room was incredibly comfortable!
Stayed 2 nights in Dec 2021

8/10 Good

Yilin

Liked: Property conditions & facilities, room comfort

Paris

Great service
Stayed 7 nights in Dec 2021

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hi

Good visit
Stayed 3 nights in Oct 2021