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Aparthotel

Sanctuary Lakes Fauna Retreat

3.5 star property

Photo gallery for Sanctuary Lakes Fauna Retreat

Property grounds
Lounge
Superior Villa | Living area
Fridge, microwave, stovetop, electric kettle
Studio Villa | Private kitchenette

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Barbecue grill
  • Laundry
  • Outdoor space
  • Free WiFi

Explore the area

View map
1 Shell Street, Urangan, QLD, 4655
  • Esplanade
    ‪5 min walk‬
  • Urangan Pier
    ‪10 min walk‬
  • Great Sandy Straits Marina
    ‪3 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪7 min drive‬

Room options

View all photos for Family Villa

Family Villa

Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Economy Family Villa

Economy Family Villa

Economy Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Studio Villa

Studio Villa

Studio Villa

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Queen Villa

Superior Queen Villa

Superior Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Villa

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Economy Studio Villa

Economy Studio Villa | Living area

Economy Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Villa

Superior Villa

Superior Villa

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Queen Villa

Queen Villa

Queen Villa

  • 40 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Economy Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Family Villa

Queen Family Villa

Queen Family Villa

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Superior Family Villa

Superior Family Villa

Superior Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Superior Studio Villa

Superior Studio Villa

Superior Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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About the area

Hervey Bay

Located in Hervey Bay (Urangan), Sanctuary Lakes Fauna Retreat is within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden. .This aparthotel is 0.3 mi (0.5 km) from Esplanade and 1.1 mi (1.8 km) from Reefworld Aquarium.
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Esplanade - 5 min walk - 0.5 km
  • Urangan Pier - 10 min walk - 0.9 km
  • Hervey Bay Botanic Garden - 15 min walk - 1.3 km
  • Reefworld Aquarium - 19 min walk - 1.6 km
  • Great Sandy Straits Marina - 3 min drive - 2.3 km

Getting around

  • Hervey Bay, QLD (HVB) - 6 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Dayman General Store - ‬18 min walk
  • ‪Migaloo's Cafe Urangan Pier - ‬11 min walk
  • ‪Hervey Bay Boat Club - ‬3 min drive
  • ‪Viva Italia - ‬10 min walk

About this property

Sanctuary Lakes Fauna Retreat

Lakefront aparthotel units with private hot tubs and kitchenettes
Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with indoor private hot tubs and DVD players. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 36 individually decorated guestrooms, featuring indoor private hot tubs. Rooms have private patios. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Sanctuary Lakes Fauna Retreat.
Featured amenities include express check-in, express check-out, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Private indoor hot tub

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Library
  • TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Patio
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Grocery/convenience store
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In the suburbs
  • Near the boardwalk/promenade
  • Near the ocean
  • On a lake

Things to do

  • Golf lessons nearby
  • Golfing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Window guards
  • Fire extinguisher

General

  • 36 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.68 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from August 17 2025 to December 31 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan

Sanctuary Lakes Fauna Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 231 out of 369 reviews
Rating 8 - Good. 111 out of 369 reviews
Rating 6 - Okay. 20 out of 369 reviews
Rating 4 - Poor. 5 out of 369 reviews
Rating 2 - Terrible. 2 out of 369 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

wayne

Liked: Cleanliness, room comfort

Wonderful

Was simply wonderful . Geat location , lovely stand alone villa on lake teaming with birdlife and turtles . Quite roomy and well equipped 💕
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilibeth

Travelled with family
Liked: Cleanliness, room comfort

Cozy and clean

We had a great time, the room was cozy and clean, Staff are friendly and helpful. We will definitely comeback
Stayed 3 nights in Jan 2025

8/10 Good

Kristal

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a lovely setting by the lake. What we didn’t understand was why $5.00 something was added to our bill as a debit card fee.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Dane

Liked: Amenities
Great cabins and excellent facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Yasser

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are not friendly, AC was not working even we complained twice and no action taken, the balcony hasn't been cleaned for ages, they have provided very few housekeeping and when we asked for an additional toilet paper roll they charged us $2.03 for it. Note: we got a villa for 5 for 3 nights and they provided 2 shampoos, 2 soaps and 1.5 toilet paper rolls!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Stayed 3 nights in Sep 2024

6/10 Okay

Yvonne

Liked: Room comfort

Lovely surrounds

Beautiful location.very comfortable bed. Bathroom very clean.Lounge chairs badly stained could do with covers. Microwave rusty. In saying that I would stay again. Value for money
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Many thanks to the owners putting ours fears, of our 1am arrival, to rest by sorting out a taxi and clear information how to get in. The location is wonderful especially if you like birdlife! A relaxing stop off to go to K’Gari and couldn’t have asked for more!
Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family and small children
Liked: Property conditions & facilities
The tranquility and relaxation of the surroundings and wildlife was really lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Amenities
our cabin a little dated, but extremely good value for what it was with comfy bed & great shower pressure in pleasant sanctuary with easy check in etc there are some amazingly renovated cabins within in this gated bird & turtle sanctuary but we chose to save a few dollar in a more dated one & it was very adequate.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
loved the wild life.our cabin was comfortable but needed a little up dating.a few small maintenance issues could be addressed.but in all great place to stay.we will certainly come back.
Stayed 3 nights in Jul 2024

8/10 Good

Cassi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable stay. Close drive to everything.
Stayed 4 nights in Apr 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, property conditions & facilities
at the edge of nature and a lake
Stayed 2 nights in May 2024

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little quiet spot with room to park the boat after a day on the water
Stayed 4 nights in Mar 2024

8/10 Good

ROBIN

Liked: Cleanliness, property conditions & facilities
Lovely environment. WI a bid not connected for short times. Signal a bit weak.
Stayed 3 nights in Apr 2024

2/10 Terrible

paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
very poor condition
Stayed 2 nights in Mar 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, private cabins with a great outdoor area next to the lake. Fully equipt kitchen with everything needed to cook for yourself.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities
Such a tranquil place to stay. Thank-you
Stayed 2 nights in Feb 2024

4/10 Poor

Liam

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Norma

Stayed 2 nights in Sep 2023

8/10 Good

Dan

Liked: Cleanliness
Definitely aging, but for the price, it’s brilliant value for money, peaceful & quiet
Stayed 2 nights in Nov 2023

10/10 Excellent

Lewis

Liked: Cleanliness, amenities, property conditions & facilities
First time stay but definatly not my last 4 nights in a lovely comfortable villa quite surrounds a fully equiped unit nothing short of great hosts frendly and helpfull free wi-fi intrernet also Thank you Sanctuary Lakes
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2023