Upper West Side all inclusive resorts

Nice and clean, High ceiling. Comfortable. Not so far from city center. Subway is close. Highly recommned. Will stay agian.

We upgraded to the suite and had a fun time. Good uptown hotel for a short stay- close to Central Park and good food and subway stations.

The staff was great! The parking was cheaper than any other hotel in the area. The valet was actually cheaper than other self-parks in the area. Room was ok! Not amazing, but fine for a night in the city. Clean, just needs some TLC. Lobby was beautiful. We have a daughter, It was so nice to get gelato/Starbucks (both right next door) and eat it in the warm pretty lobby. The restaurant upstairs was really good and reasonably price for NY. Nice to cut through Central Park and walk right up to Time Square. Even though we book through Expedia, there was still a $22 charge for the hotel and the valet was $81. I would definitely come back.

The full size bed was a dreadful. It sagged in the middle and the top was odd. The box spring was bizarre and the mattress was totally gross. We noticed that maintenance tried to fix it with long closet dowel. The carpet in the hallways are disgusting all stained on all floors. The cleaning folks leave their cleaning supplies in the hallways at all hours. There are large cardboard boxes in the hallways filled with soiled towels and linens. The safety fire doors are propped open all the time which is a fire safety violation.

I needed to work in the room, so having a table and chairs was very nice. It meant I could eat my breakfast in the room too. I really appreciated the copies of the New York Times that the hotel made available for the guests.

Great coffee and pastries as well as sandwiches.