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The Palmer Collective

4.0 star property

Photo gallery for The Palmer Collective

Breakfast, lunch and dinner served
Exterior
Reception
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, The Strand Beach
    ‪15 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪15 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.0 out of 10
Wonderful
(40 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.0 out of 10
Wonderful
(82 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen & Single Room

Shower, free toiletries, hair dryer, towels

Queen & Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Townsville

With a stay at The Palmer Collective in Townsville (South Townsville), you'll be a 3-minute walk from Maritime Museum of Townsville and 5 minutes by foot from Perc Tucker Regional Gallery. .This hotel is 1 mi (1.6 km) from The Strand Beach and 1 mi (1.6 km) from ReefHQ.

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.3 km
  • Museum of Tropical Queensland - 10 min walk - 0.9 km
  • Castle Hill - 13 min walk - 1.1 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Queensland Country Bank Stadium - 15 min walk - 1.3 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪A Touch of Salt - ‬5 min walk
  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Pedlar Project - ‬6 min walk
  • ‪Flinders Street Wharves - ‬9 min walk
  • ‪Grill'd - ‬2 min walk

About this property

The Palmer Collective

The Palmer Collective offers 118 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite at Palmer's Bar & Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
Palmer's Bar & Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)

Front desk staff will greet guests on arrival at the property

If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 50.0 per stay

Cribs (infant beds) are available for AUD 30.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults, and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville

Townsville Central Hotel

Townsville Ibis

Townsville Central Hotel formerly Ibis Townsville

Central Hotel formerly Ibis

Townsville Central formerly Ibis Townsville

Central formerly Ibis

Townsville Central

Ibis Townsville

Townsville Central Hotel (formerly Ibis Townsville)

Townsville Central Hotel

The Palmer Collective Hotel

The Palmer Collective South Townsville

The Palmer Collective Hotel South Townsville

The Palmer Collective Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 829 reviews
Rating 8 - Good. 286 out of 829 reviews
Rating 6 - Okay. 58 out of 829 reviews
Rating 4 - Poor. 36 out of 829 reviews
Rating 2 - Terrible. 14 out of 829 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maureen

Stayed 3 nights in Jan 2026

10/10 Excellent

Sharon, Bowen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff were very friendly, and the freshly baked biscuits were a pleasant surprise.
Stayed 1 night in Jan 2026

10/10 Excellent

Sherin

Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Jan 2026

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable, the concierge, was very nice and the position of the Collective was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

2/10 Terrible

Lyndell

Stayed 1 night in Jan 2026

10/10 Excellent

peter

Good value, central location, great staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and rooms always clean and smelling fresh. Our go to place for every visit to Townsville. Food is great at the restaurant.
Stayed 1 night in Dec 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities
Great service spotless room. We were next to elevator which was a bit loud at times other than that perfect!
Stayed 2 nights in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazingly friendly accommodating room and hotels clean out side window cobwebs only gripe free washing machine and dryer nice inclusion very rare
Stayed 10 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!!!
Stayed 2 nights in Dec 2025

6/10 Okay

Rhys

Stayed 7 nights in Dec 2025

10/10 Excellent

Rebel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable, great shower. Staff were very friendly. There were delicious homemade, fresh cookies at the front desk. Brea in the restaurant was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Dec 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 times at The Palmer. The attached Restaurant was quick, efficient and had some healthy and some decadent options. The rooms and ammenities are basic but comfortable. The free laundry facilities were nice but got a bit crowded for mid trip washing.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were upgraded to a 3 bedroom apartment (much more than we needed) and were able to really enjoy our stay with a late checkout. Breakfast buffet was lovely. The pool was immense and the place very comfortable and easy to get to/from. Loved it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff who helped me with check in issue, can’t complain!
Stayed 2 nights in Nov 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities
Bed was very comfortable. Water pressure in shower awesome. Air-conditioning was nice and cold. Prime location! Thankyou
Stayed 1 night in Nov 2025

8/10 Good

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Etienne

Business traveller
Liked: Cleanliness, staff & service, amenities
All good. A little worn out in the bathroom but comfortable bed and warm welcome from staff! Thanks
Stayed 1 night in Nov 2025