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The Palmer Collective

4.0 star property

Photo gallery for The Palmer Collective

Reception
Exterior
Deluxe Room, 1 Queen Bed
Reception
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool

Explore the area

View map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, The Strand Beach
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(79 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Townsville

With a stay at The Palmer Collective in Townsville (South Townsville), you'll be a 3-minute walk from Maritime Museum of Townsville and 5 minutes by foot from Perc Tucker Regional Gallery. .This hotel is 1 mi (1.6 km) from The Strand Beach and 1 mi (1.6 km) from ReefHQ.

What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.6 km
  • The Strand Beach - 11 min walk - 1.0 km
  • Magnetic Island Ferry Terminal - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km
  • Castle Hill - 13 min walk - 1.1 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Pedlar Project - ‬6 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪The Australian - ‬1 min walk
  • ‪Grill'd - ‬2 min walk
  • ‪Madcow - ‬8 min walk

About this property

The Palmer Collective

Hotel in Townsville with a fitness center and a coffee shop
The Palmer Collective offers 118 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. This Townsville hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite at Palmer's Bar & Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
Palmer's Bar & Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Cribs (infant beds) are available for AUD 30.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults, and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 780 reviews
Rating 8 - Good. 275 out of 780 reviews
Rating 6 - Okay. 56 out of 780 reviews
Rating 4 - Poor. 36 out of 780 reviews
Rating 2 - Terrible. 13 out of 780 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained place
Stayed 3 nights in Oct 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and staff very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Restaurant downstairs plus other options in the same street. Good Customer service
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent five nights in Townsville and we couldn’t have picked a better hotel. From when we checked until check out, and everything in between, we were made to feel welcome from fantastic staff in all areas and they had the best beds. Marshmallow bed my partner called it. Was so comfortable. And location, well couldn’t have been better. So many eating options including there. Fantastic stay, would highly recommend and look forward to staying there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My fav

Love staying here. Always first choice
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
The collective was a great for a Townsville food options out front door. Was easy walking to the Strand and city centre . Staff friendly and helpful. Rooms comfortable not huge size window views and fity. Staff fr and helpful
Window view
Stayed 4 nights in Aug 2025

10/10 Excellent

will

Stayed 1 night in Aug 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best place in Townsville and the food at the restaurant is top class
Stayed 1 night in Aug 2025

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tim

Stayed 1 night in Jul 2025

8/10 Good

gregory

Liked: Staff & service, property conditions & facilities
Friendly staff. Room was not serviced properly.
Stayed 4 nights in Jul 2025

8/10 Good

Steve

Small room but ok for a night.
Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sinead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good price
Stayed 2 nights in Jun 2025

4/10 Poor

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Jenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and approachable. Dinning was amazing!! and the bed was super comfy
Stayed 1 night in Jul 2025

10/10 Excellent

Glen

Stayed 1 night in Jun 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff helpful and polite. Close by to restaurants. Very limited parking onsite other guests double parked and blocked my 5am departure.
Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Stayed 3 nights in Jun 2025

6/10 Okay

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place.
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Business traveller, Travelled with partner
Liked: Amenities
Comfortable beds nice rooms and perfect location
Stayed 3 nights in Jul 2025