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Mercure Townsville

Hotel Class
3.5 out of 5

Information

Reviews

4.2 / 5Very Good
941 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Airport
    Townsville, QLD (TSV)
    4 min drive
  • Popular Location
    Townsville Golf Club
    5 min drive
  • Popular Location
    Townsville 400 Racetrack Start / Finish line
    10 min drive
  • Popular Location
    Castle Hill
    11 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Room Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room 1 Queen 1 Single Bed

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Superior Room King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Premium Room

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Family Room

    Room Amenities

    • Lake view
    • Sleeps 4
    More details

About this area

Currajong

Mercure Townsville is located on a lake and in an area with good shopping. Townsville Museum and Historical Society and Royal Australian Air Force Townsville Museum are cultural highlights, and some of the area's activities can be experienced at Magnetic Island Ferry Terminal and The Strand Beach. Traveling with kids? Consider Anderson Park Botanical Gardens, or check out an event or a game at Townsville Entertainment & Convention Centre.

What's nearby

  • Popular Location
    Catholic Diocese of Townsville - 5 min drive
  • Popular Location
    Townsville Golf Club - 5 min drive
  • Popular Location
    Strand Park - 7 min drive
  • Popular Location
    Townsville 400 Racetrack Start / Finish line - 10 min drive
  • Popular Location
    Castle Hill - 11 min drive

Getting around

  • Townsville Station - 8 min drive
  • Townsville, QLD (TSV) - 6 min drive

Restaurants

  • Celsius Restaurant – Poolside restaurant with a bar. Serves breakfast, lunch, and dinner. Kids' menu available.

About this property

Mercure Townsville

Family-friendly hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and outdoor tennis courts are onsite. All 162 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with satellite channels. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.
Mercure Townsville offers 162 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Currajong hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types

Diners ClubJCB InternationalMastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 27 for adults and AUD 0 for children (approximately)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Townsville Hotel
  • Mercure Townsville
  • Mercure Hotel Townsville
  • Mercure Townsville Hotel Townsville
  • Accor Hotel Townsville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 27 for adults and AUD 0 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Outdoor pool
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (7320 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Nearby activities

Activities

Where to eat

4.2

Very Good

5 - Excellent
420
4 - Good
366
3 - Okay
114
2 - Mediocre
32
1 - Poor
9
4.2
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked the locality. Convenient to shops etc. Grounds were very nice. Restaurant was good value. Room was comfy, but could do with a few small upgrades. Would stay again.

Stayed 3 nights in Oct. 2019

3/5

    Property was okay but dated and needs a refurbishment didnt look at all like the website

    Stayed 2 nights in Sep. 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Its ok for function guests

    Loved the layout of the mecure, bug lugging a suitcase with both our stuff was too heavy for me, my partner wasnt there till later, i nearly fell from trying to get suitcase up. King size bed, only 4 pillows, no blanket to use, only heavy quilt. Not even tiolet brush to ckean up after our selfs, i dont expect any one else to do that. If your after peace and quiet, not the place, always a function on, we didnt go out for dinner, as car park was full, with guests from function. As paying guest sraying at mercure i expect a carpark for us. Restraunt breakfast at 27 dolkars each was tgat old, i didnt want to eat it, we got bew food, which was cold. So sorry, wont be back Oh, and tv was on cabinet, we couldn't even see the tv at night as its too low.

    Stayed 3 nights in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We came in for a 3 night stay and found the hotel to be clean and comfortable. If I had to say a negative it would be that the shower flooded the whole bathroom when you used it but it wasn’t a major Problem.

    Stayed 1 night in Aug. 2019

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