With a stay at Oaks Townsville Gateway Suites in Townsville (South Townsville), you'll be within a 5-minute drive of Magnetic Island Ferry Terminal and Queensland Country Bank Stadium. .This aparthotel is 0.2 mi (0.4 km) from Maritime Museum of Townsville and 0.3 mi (0.4 km) from Perc Tucker Regional Gallery.
Queensland Country Bank Stadium - 11 min walk - 1.0 km
Castle Hill - 12 min walk - 1.0 km
The Strand Beach - 13 min walk - 1.1 km
Magnetic Island Ferry Terminal - 13 min walk - 1.1 km
Townsville Entertainment & Convention Centre - 18 min walk - 1.6 km
Getting around
Townsville Station - 7 min drive
Townsville, QLD (TSV) - 19 min drive
Restaurants
Cowboys Leagues Club - 5 min walk
Victoria Bridge - 5 min walk
Wild Rice Laos & Thai Cuisine - 5 min walk
IMC Steak House - 2 min walk
A Touch of Salt - 4 min walk
About this property
Oaks Townsville Gateway Suites
Riverfront aparthotel with a fitness center and an outdoor pool
Oaks Townsville Gateway Suites offers 86 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. In-room wireless Internet access is available for a surcharge.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 86 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) is available to keep you connected. Bathrooms have showers and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This aparthotel also features wireless internet access (surcharge) and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Languages
English
Property amenities
Beach
Beach nearby
Pool/Spa
Outdoor pool
Internet
Available in the apartment: WiFi (AUD 5 per 24-hour period)
Available in some public areas: WiFi (AUD 5 per 24-hour period)
Parking and transport
Free covered self parking on site
Food and drink
Freezer
Refrigerator
Toaster
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Tour and ticket assistance
Location highlights
On a river
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
86 units
9 floors
Built in 2009
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 1 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill
Oaks Townsville Gateway Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room in need of refurbishment and a good clean. Lifts were out due to flooding in basement, and whilst I accept this was beyond their control due to weather, there was no communication about the outage or offer of help carrying bags up the stairs.
Giles
Stayed 2 nights in Jan 2025
10/10 Excellent
Randall
25 Jan 2025
Liked: Cleanliness, room comfort
Beautiful
Beautiful suite. Great view. Fruendly, helpful staff. A little noisy from the massive ac units on top of the neighboring building, but that was it
Randall
Stayed 2 nights in Jan 2025
8/10 Good
Charudatt
Travelled with family
20 Jan 2025
Liked: Cleanliness, room comfort
Charudatt
Stayed 4 nights in Jan 2025
10/10 Excellent
Louise
13 Jan 2025
Liked: Cleanliness, room comfort
Louise
Stayed 1 night in Dec 2024
10/10 Excellent
Leilani
Travelled with family, Travelled with family and small children
Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you
Leilani
Stayed 2 nights in Dec 2024
10/10 Excellent
Dale
Travelled with family
24 Dec 2024
Liked: Property conditions & facilities
Location was good - we could drive everywhere we wanted to go and be there within 5 minutes. The unit is in need of new furniture. The pullout couch was disgusting and very uncomfortable. One of the cushions clearly had something spilled on it that took up the entire cushion but instead of cleaning the cushion, it was just flipped over! The chairs are all in disrepair and when we went to use the 'clean' dishes and there was food caked on the bowls too. The rest of the property was very clean though and quite nice.
Dale
Stayed 2 nights in Dec 2024
2/10 Terrible
John
22 Dec 2024
Not good couldn’t get there because roads were flooded. Ran hotel. Com and oaks to inform them but no refund was given so not happy
Rooms were false advertised, using pictures from there best room as their worst, when asked the clerk, he was not helpful one bit. Also after charging money for late check out, the cleaners banging on the door at 8:30 and yelling out.
Daniel
Stayed 1 night in Dec 2024
10/10 Excellent
Jodie
1 Dec 2024
Liked: Cleanliness, room comfort
Another Great Stay
This is our second stay at Oaks Townsville and we enjoyed it immensely. On both occasions, the front desk staff have been extremely friendly and welcoming, and on both occasions we have received room upgrades which we really appreciated.
Our one-bedroom was beautiful - freshly renovated and decorated and had a lovely big balcony. The infinite pool was so inviting after a day of hot weather, and has a great outlook on the river.
The public areas of the building could do with a bit of sprucing up (eg fresh paint in the corridors), and I am unsure whether we were supposed to receive full housekeeping in our apartment as our bins were emptied but our bed wasn't made and our towels weren't changed, but the public areas and outdoor area were very clean and tidy.
We also appreciate the on-site car parking and the location, which is so close to bars and restaurants, and the stadium.
In Far North Queensland I like Townsville best of all. It has full facilities and a nice open feel. The Oaks overlooking the River is perfect for a relaxing getaway. I couldn't fault it.
Michael
Stayed 2 nights in Oct 2024
10/10 Excellent
Kate
Business traveller
4 Nov 2024
Liked: Cleanliness, room comfort
Friendly helpful staff, no problems at all. Clean and comfortable
Kate
Stayed 1 night in Nov 2024
6/10 Okay
Samantha
Business traveller
27 Oct 2024
Samantha
Stayed 2 nights in Aug 2024
10/10 Excellent
Shoshanna
Business traveller
25 Oct 2024
Liked: Cleanliness, room comfort
Shoshanna
Stayed 1 night in Oct 2024
10/10 Excellent
Chantal
Travelled with family
23 Oct 2024
Liked: Cleanliness, room comfort
Chantal
Stayed 1 night in Oct 2024
8/10 Good
Tamara
Travelled with family, Travelled with family and small children