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Aparthotel

Oaks Townsville Gateway Suites

4.0 star property

Photo gallery for Oaks Townsville Gateway Suites

Outdoor spa tub
Reception
Apartment, 3 Bedrooms | Living area
Balcony
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View map
2 Dibbs Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪5 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room (No Housekeeping Service)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room (No Housekeeping Service)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

  • 119 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom, River View

Balcony

Apartment, 1 Bedroom, River View

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

Balcony

Apartment, 1 Bedroom, River View (No Housekeeping)

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

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About the area

Townsville

With a stay at Oaks Townsville Gateway Suites in Townsville (South Townsville), you'll be within a 5-minute walk of Perc Tucker Regional Gallery and Maritime Museum of Townsville. .This aparthotel is 0.8 mi (1.3 km) from ReefHQ and 0.8 mi (1.3 km) from The Strand Beach.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Maritime Museum of Townsville - 5 min walk - 0.5 km
  • Museum of Tropical Queensland - 8 min walk - 0.7 km
  • Castle Hill - 12 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 19 min drive

Restaurants

  • ‪A Touch of Salt - ‬4 min walk
  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪City Lane - ‬7 min walk
  • ‪Pedlar Project - ‬5 min walk
  • ‪Flinders Street Wharves - ‬8 min walk

About this property

Oaks Townsville Gateway Suites

Oaks Townsville Gateway Suites offers 93 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. In-room wireless Internet access is available for a surcharge.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) is available to keep you connected. Bathrooms have showers and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This aparthotel also features wireless internet access (surcharge) and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Freezer
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • On a river

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 floors
  • 93 units
  • Built in 2009

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments

The front desk is open daily from 7:00 AM - 9:30 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 65 per night

Cribs (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Gateway Oaks

Oaks Gateway

Oaks Gateway Palmer

Oaks Gateway Palmer Hotel

Oaks Gateway Palmer Hotel South Townsville

Oaks Gateway Palmer South Townsville

Oaks Gateway Palmer Apartment South Townsville

Oaks Gateway Palmer Apartment

Oaks Gateway Suites Apartment South Townsville

Oaks Gateway Suites Apartment

Oaks Gateway Suites South Townsville

Oaks Gateway on Palmer

Oaks Gateway Suites Townsvill

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1235 reviews
Rating 8 - Good. 426 out of 1235 reviews
Rating 6 - Okay. 115 out of 1235 reviews
Rating 4 - Poor. 44 out of 1235 reviews
Rating 2 - Terrible. 22 out of 1235 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacky

Stayed 1 night in Feb 2026

10/10 Excellent

Wim

Travelled with family
Liked: Cleanliness, amenities
Clean room, great staff, great position
Stayed 4 nights in Feb 2026

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, room comfort
The room was nice. But the air conditioner made a lot of weird noises. Then it started to drip water.
Stayed 3 nights in Jan 2026

4/10 Poor

Kylie

Stayed 1 night in Dec 2025

10/10 Excellent

andrew

Liked: Cleanliness, room comfort
Had nice view of river and town from balcony was in a quiet area plenty of dinning options close by , easy walk to cowboys leagues club and Woolworths
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view balcony .Receptionist was a delight , she was so helpful friendly welcoming to hotel. Parking numbers bit confusing but easy access rooms.Cleaning staff very understanding and helpful.
Stayed 3 nights in Jan 2026

2/10 Terrible

Steven

Stayed 1 night in Dec 2025

6/10 Okay

Malcolm

Stayed 2 nights in Dec 2025

10/10 Excellent

Clifford

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Peita, Townsville

Stayed 3 nights in Nov 2025

10/10 Excellent

Graham

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 1 night in Nov 2025

8/10 Good

William

Stayed 2 nights in Nov 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was off to a disappointing start when we were checking in the hotel took a much larger security deposit than what was confirmed on my booking. Upon questioning the amount I was told it was because there was a concert on in town that night.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharmane

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & spacious. So many walkable dining options nearby and very close to stadium. Would definitely recommend to friends and will definitely stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathan

Stayed 1 night in Oct 2025

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room smelt on arrival and had to open balcony door to air out. Bath spout is nearly off, it has been bogged on. Toilet roll holder doesn’t hold toilet paper as is moving. Had to pay 2 x $100 deposits has had two bookings for consecutive nights and stayed in same room.
Stayed 1 night in Oct 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Siegfried Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for the price and area. Will be back!
Stayed 2 nights in Oct 2025

6/10 Okay

Dan

Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our vehicle didn’t fit into the carpark. Too tall. Made parking difficult during the day. After hours was fine as there was adequate loading bays to park in.
Stayed 1 night in Oct 2025

2/10 Terrible

Kiera

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and in need of a complete overhaul. Kitchen cupboards were broken and just placed closed. When opened the whole door fell off. Ac was smashed. Rubbish left behind in the room. Extra blanket was visibly soiled and had debris fly off it when we retrieved it. What appeared to be someone’s foot skin was on the couch and coffee table. Bathroom smelt like sewerage overnight. And the soap dispensers had dust and were dirty. Toilet roll holder coming off the wall and patched up holes in walls no sanding or painting done. I didn’t notice right away but the more I looked the more broken or dirty things I found. If I had not been so tired when we arrived I would have just left again. Beds were terribly uncomfortable. I reported to reception and all I received was sorry about that I will let someone know. Did not take down any details of what I had reported, acted very uninterested. I would not stay again. The location is great however. It is a little noisy due to the main road but that is to be expected. If they updated the rooms it was be a fantastic place to stay.
Stayed 1 night in Oct 2025

6/10 Okay

Saraya

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Joanne

Stayed 12 nights in Sep 2025

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, gym was a little lacking in terms of weights, and there were little things like the chairs in the room had significant wear. A cover would fix this cheaply and quickly. Otherwise a seamless stay.
Stayed 2 nights in Sep 2025