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Well I would of left a great review but.. my son went to take a shower at 730 and I went to the pool. I was at the pool till 9 and my son didn't come down and he wanted to swim really bad. Went to check on him. The door to the bathroom got stuck and he was trapped in the bathroom till 9pm missed dinner because they closed at 9. He only had 45 with the pool. They guy came and got the door opened but it was left open all night. Two women in a room with a 17 year boy. Didn't offer to fix or move rooms. I asked to speak to a manager the next morning, no manager was there. Left my number because im 10 hours away. It's been days and no phone call. I'll definitely visit Virginia Beach again I'm probably stayed here again if some kind of solution was made or even a phone call. I'm a manager and you want your guests to come back this did not help for me to stay again.

The front desk had very unfriendly workers that were not very helpful. We came an hour before the 4pm check in and were told they did not have a room, so we had to wait. Meanwhile multiple people came in right after us and received their rooms. I then went back up to another worker and she said there was a room ready. Then during our stay, we had an issue with smoke coming into our room from another room. We reported it to front desk, they were not very concerned and seemed annoyed that we had a problem with it. On our third day, there was NO WATER in the hotel. They literally put a not under our door making a joke about it and saying that we had be strategic about when we flush our toilet because we only had one flush. This was crazy to me! We were paying for a hotel that did not have running water from 10 am-5pm. The best thing about this stay was the breakfast staff! Those ladies were so kind, attentive and warm. They were the epitome of what hospitality should look like and feel like.

Clean ! Beautiful Beach view ! My family enjoyed the stay .

We found the facility and room clean and presentable. Parking directly in front of the hotel is limited but there is a parking lot with 2 blocks that you can park. The only issue we have is that there was a huge road race with 2K runners on Saturday (the day we had to be out by 8:30 a.m. to go out to the airport). No one at the front desk told us that the roads would close at 7:30 a.m. Luckily, I asked a police officer who verified that the roads would close at 7:30. We threw out suitcases in the car and were literally the last car to leave the area.

This is our favorite hotel to stay when we are in Virginia Beach. Staff is friendly, rooms are clean, views are excellent!

Arrived early but was received with a warm welcome. Ricky at reception was great. The room was comfortable, the bed comfy and the bathroom clean. Breakfast had a lot of options and the fact service starts at 5:30am is great for an early riser like me. Coffee/tea was available at reception all day and night. Having the beach right out of the door is the best!