Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
1 bedroom, desk, laptop workspace, blackout curtains
Indoor spa tub
Reception
Breakfast area

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Gym

Explore the area

View map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

About the area

Thunder Bay

With a stay at Superior Inn Hotel and Conference Centre Thunder Bay in Thunder Bay, you'll be near the airport, within a 5-minute drive of Lake Superior and International Friendship Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Redwood Park and 2.1 mi (3.4 km) from St. Paul's Anglican Church.

What's nearby

  • Fort William Gardens - 5 min drive - 3.4 km
  • Thunder Bay Museum - 6 min drive - 4.1 km
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 7.7 km
  • Intercity Shopping Centre - 8 min drive - 5.2 km
  • Lakehead University - 9 min drive - 7.4 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Little Caesars Pizza - ‬1 min walk

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with a fitness center and a 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 181 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Lake and Spruce, a family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Thunder Bay? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 7 2025 to July 21 2025 (dates subject to change):
  • Hot tub
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 269 out of 1021 reviews
Rating 8 - Good. 267 out of 1021 reviews
Rating 6 - Okay. 209 out of 1021 reviews
Rating 4 - Poor. 134 out of 1021 reviews
Rating 2 - Terrible. 142 out of 1021 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reedhamkumar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, In great shape.
Stayed 1 night in May 2025

10/10 Excellent

Cadence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Upgrade tv..reception and quality of tv was very poor..bed frames need upgrading
Stayed 1 night in May 2025

8/10 Good

lisa

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior inn

Great place to stay while in the airport area. Friendly staff, clean rooms and a free shuttle service.
Stayed 1 night in May 2025

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hot tub was not hot enough. They heated it but only 10 mins before the pool closed at 10 pm.
Stayed 1 night in May 2025

2/10 Terrible

Armina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrible experience at this hotel. The bathroom fan wasn’t working, the washroom drain was clogged, the pool was unavailable because of a party, the hallway was smelly, the floor was dirty, and the noise from kids in the room next to us and even in the hallway was so loud that we couldn’t sleep after a long trip. The front desk staff was not helpful. We’ll never stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The food in the bar was excellent as was the service.
Stayed 1 night in May 2025

6/10 Okay

bruno

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
No a/c, staff friendly and helpful, lots of unsavory people in the area, police were in attendance twice during our stay. It was cool when we stayed, not sure what you would do if it was hot outside, we were able to open the window at night to cool off
Stayed 1 night in May 2025

10/10 Excellent

Kirsten

Stayed 1 night in May 2025

6/10 Okay

Marlene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We like to stay at this hotel for the pool, hot tub and slide. We were told the slide closes for “15 minutes every hour” but it was longer and the hot tub was closed.
Stayed 1 night in May 2025

4/10 Poor

Lisa

Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely inn and conference centre. Easy to find and lots of parking. Staff were very friendly and kind, despite being very busy. The rooms were AMAZING! Love this place. ☺️☺️
Stayed 1 night in May 2025

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort

We left

Our room was a sauna. They couldn’t fix the problem. Was supposed to bring a fan. Never showed up. The parking lots were full of people. Didn’t even feel secure leaving anything in the rental.
Stayed 1 night in May 2025

8/10 Good

Rod

Travelled with group
Disliked: Staff & service
Stayed 4 nights in Apr 2025

6/10 Okay

Zhengli

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel has a good location and clean rooms, but there were a few downsides. My room was a bit noisy—I could hear hallway chatter, which made it hard to relax. Also, the building only has one elevator, so there were often waits, especially during peak times. It’s not terrible, but these issues made my stay less comfortable than expected.
Stayed 1 night in Apr 2025

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what i needed after 16 hour drive
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central spot
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a place to rest
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

Rooms are well designed and set-up. Very busy with families in the early evening but quiet by bedtime. Beautiful pool and decent fitness room. Ten minutes to the airport.
Stayed 1 night in May 2025

6/10 Okay

Ethan

Stayed 1 night in May 2025

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, room is clean and security is top notch definately staying there again
Stayed 3 nights in Apr 2025

8/10 Good

amanda

Stayed 1 night in Apr 2025

10/10 Excellent

amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The staff was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Marlene

Stayed 1 night in Apr 2025