Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Indoor spa tub
Breakfast area
Reception
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

View map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, Intercity Shopping Centre
    ‪8 min drive‬
  • Place, Fort William Gardens
    ‪11 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Thunder Bay

With a stay at Superior Inn Hotel and Conference Centre Thunder Bay in Thunder Bay, you'll be near the airport, within a 5-minute drive of Lake Superior and International Friendship Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Redwood Park and 2.1 mi (3.4 km) from St. Paul's Anglican Church.

What's nearby

  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 8.5 km
  • Intercity Shopping Centre - 8 min drive - 9.2 km
  • Lakehead University - 9 min drive - 9.2 km
  • Thunder Bay Community Auditorium - 10 min drive - 10.3 km
  • Fort William Gardens - 11 min drive - 4.1 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Burger King - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with a fitness center and a 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 181 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Lake and Spruce, a family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Thunder Bay? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Reviews

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

6.8

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 277 out of 1008 reviews
Rating 8 - Good. 232 out of 1008 reviews
Rating 6 - Okay. 212 out of 1008 reviews
Rating 4 - Poor. 127 out of 1008 reviews
Rating 2 - Terrible. 160 out of 1008 reviews

Reviews

10/10 Excellent

Robert Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I visited Thunder Bay again,this property (Superior Inn) I would choose again. Thank you for a great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Stayed 2 nights in Aug 2025

8/10 Good

Bonnie

Lots of guests with children who were really really enjoying the property! The pool was quite a draw with the waterslide. Our room overlooked the pool and we couldn’t hear anything. Clean and quiet. My only thing was for such a large property there was only 1 elevator to accommodate so many guests. Lots of parking.
Stayed 1 night in Aug 2025

10/10 Excellent

lila, marathon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome kids sleep all night
Stayed 1 night in Aug 2025

2/10 Terrible

Crystal

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
When we checked into the room, opened the fridge to put our daughter’s breast milk in the fridge to find mold. Front staff were very kind and came to scrub the fridge clean thankfully as there were no other rooms to be moved to. Later in the evening when putting our very tired daughter to bed, other guests kept going out the emergency doors and setting off the alarms, after the forth alarm went off and woke our daughter up my husband went and let the front staff aware that they had woken her up and were also partying outside our window. We understand people want to enjoy their time in cities as well, but so do we. Front staff seemed very eager to fix the situation. Hoping that the situation will continue to be resolved.
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities
phone in the room didn’t work
Stayed 1 night in Aug 2025

6/10 Okay

Ezra Bruno

It’s alright
Stayed 1 night in Aug 2025

4/10 Poor

Margaret

Travelled with family and small children
It was good that renovations are happening as it looks like the place needs it. Unfortunately the room beside us was being renovated and it was very loud. We knocked and the contractor apologized and moved onto a quieter job. The hotel was very busy. Our room overlooked the pool and it was very loud for our 5 year old to try and get to sleep at 8:00pm. The restaurant was very understaffed. The outside was in need of some landscape work. Some ash trays are needed as there were cigarette butts everywhere and a woman trying to keep on top of sweeping them up.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Stayed 1 night in Aug 2025

4/10 Poor

Jamie

Stayed 1 night in Aug 2025

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room has no air cinditioning, the carpet is all wet, the toilet leaks, very disappointed. Were here again thursday hopefully we get a better room, will mention to front desk.
Stayed 1 night in Aug 2025

4/10 Poor

Gerald

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
HVAC system didn’t work. Hotel Was extremely noisy. All entrances besides the front entrance were alarmed. People used them anywayand loud alarms sounded very often. Other guests were visiting in hallways loudly late into the night. Could hear loud people in both adjacent rooms.
Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service
The carpet is very bad in the room and hallways. The ceiling in the hallways is extremely dated The room other than the carpet is nice. Didn’t try the restaurant and too old to use the slide and water park type pool. Hope they continue to update. Price is too high I thought
Stayed 2 nights in Aug 2025

6/10 Okay

Bruce, Radium Hot Springs

Room not ready at 3 pm check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Jael

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Stayed 1 night in Aug 2025

6/10 Okay

Sylvia

Easy access from the trans Canada

Just a stop along the Trans Canada highway
Stayed 1 night in Aug 2025

6/10 Okay

jim

Travelled with partner
not worth 200 a night
Stayed 1 night in Aug 2025

2/10 Terrible

pearl leola

Disliked: Cleanliness, staff & service, property conditions & facilities
Walked into our room fan was running and floor was soaking wet and they've had problems long enough that black mold was along the walls , will never book here again
Stayed 1 night in Aug 2025

6/10 Okay

Courtney

Disliked: Cleanliness, property conditions & facilities, room comfort
The smoking pit was disgusting and its right by the front entrance but all over the sidewalk there was cigarette butts it was a OK hotel but cant say i would ever go back the shower was nice but thats about it
Stayed 1 night in Aug 2025

6/10 Okay

Derek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
didnt like the lifeguard for telling my 3 yr old grandson to leave the pool area
Stayed 1 night in Aug 2025

10/10 Excellent

Elaheh

Stayed 1 night in Aug 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lorne

This hotel is located in a a bit of a rougher older neighbourhood. The people around here are a rough crowd. Ensure the car is locked up with no valuables inside. The hotel is a constant noisy space. Of people coming in and out to the smoking area. I think that these people are living there or staying longer term. I wouldn’t recommend the area.
Stayed 1 night in Aug 2025