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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast area
Reception
Indoor spa tub

Reviews

6.8 out of 10

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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10 Jan - 11 Jan 2026
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About the area

Thunder Bay

With a stay at Superior Inn Hotel and Conference Centre Thunder Bay in Thunder Bay, you'll be near the airport, within a 5-minute drive of Lake Superior and International Friendship Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Redwood Park and 2.1 mi (3.4 km) from St. Paul's Anglican Church.

What's nearby

  • Lakehead University - 6 min drive - 8.1 km
  • Redwood Park - 6 min drive - 5.9 km
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 8.5 km
  • Intercity Shopping Centre - 7 min drive - 8.5 km
  • International Friendship Garden - 8 min drive - 2.3 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with a fitness center and a 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 181 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Lake and Spruce, a family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Thunder Bay? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 292 out of 1026 reviews
Rating 8 - Good. 239 out of 1026 reviews
Rating 6 - Okay. 208 out of 1026 reviews
Rating 4 - Poor. 129 out of 1026 reviews
Rating 2 - Terrible. 158 out of 1026 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Steven

Stayed 1 night in Sep 2025

8/10 Good

Milton

Stayed 1 night in Sep 2025

8/10 Good

Patsy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes the staff was great good food the room was clean
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
I can not answer the last individual rating question. I was aware that his hotel has been purchased by an Indigenous organization and is in the process of modernization. They have a long way to go. 1. - All electronic info including Expedia says there is no elevator. That is false. 2. - On calling the website phone number the previous hotel name appearsNow my experience 1. The heating system is 60 + years old. Only choice is heat or air controlledhe hotel had not changed from summer air to heat for the colder months. On complaint the hotel provided a small electric heater which took a number of hours to reach a comfortable temp. (The separate dial on the wall was broken) 2. - I stayed 3 days as the small heater was sufficient once warm enough. Bathroom was clean. Bed and bath linens were clean. 3. - On leaving the hotel I utilized the hotel shuttle. On leaving I re-booked for 2 days with instructions that the shuttle pick me up (arrival 10:40 p.m ) on my return and that one of their small heaters be in the room. Neither request was fulfilled. My flight was 15 min late . After waiting outside fo 30 minutes to ask why no shuttle had arrived. Was told that a driver would be found and the shuttle would arrive shortly. I called again and was told to take a cab. After my 25.00 cab ride I arrived, checked in to my room which was 12 C degrees and no heater. I slept 3 hours and checked out.
Stayed 3 nights in Sep 2025

8/10 Good

shince

Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Liked: Cleanliness
Overall the hotel and room were OK - clean, check-in was smooth. But there was some noise with dogs barking in a room nearby and my thermostat didn't work so my room was very cold. I did NOT call the front desk to have it checked mainly because I was super tired and just needed sleep. I bundled up in my warmest clothes and had a good sleep - the bed as comfortable - but I did not "relax" in the room in the morning - just got up and got dressed and out the door!
Stayed 1 night in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a facility with pools, slides and other things that cater to kids. So, it was understandably noisy in the evening.
Stayed 1 night in Sep 2025

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff. However, the room was very damp , the coffee maker in the room did not work, the hot tub was warm at best.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, When I arrived the staff was helpful to get me organized with my dog. They even gave my dog treats in a bowl it was very sweet of them to do so.
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My granddaughter loves the pool.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 2 nights in Sep 2025

8/10 Good

Samarth, Sarnia

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for a short stay, Mehail at the restaurant was helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Logan

Stayed 2 nights in Sep 2025

8/10 Good

David

Good but rowdy guests

Maybe not the hotels fault but there were children running down the corridor and banging on guests doors
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Cassandra

Stayed 1 night in Sep 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Sep 2025

6/10 Okay

Mary Ann

Travelled with partner
Liked: Property conditions & facilities
Hotel was okay but it was very busy at the time so we were not able to enjoy all of the amenities. Staff was great!
Stayed 1 night in Sep 2025

4/10 Poor

GAGANPREET

Not clean. So smelly
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air wasn't working very well but they did try to make it better
Stayed 1 night in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Hallways needed a better vacuuming job.
Stayed 1 night in Sep 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025