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All night, the air conditioner made noise, and in the end, I had to turn it off to help me sleep.

The hotel is very chaotic when you enter. There is no staff and you cannot call room service or the front desk at any time. They connect you to ai then from ai they connect you to a call center in Orlando. They never connect you to anyone who works there at anytime and it makes asking for fresh towels or even a simple coffee impossible. I wouldn’t stay here again.

Breakfast has improved over my last visit. The trays of hot food were marked with what was in them, and they were all full when I got there at 8am. Everything was well-stocked and fresh. The rooms are clean and well-maintained. When I checked in, I was given a room on the main floor right at the main entrance. I prefer a room away from elevators, vending machines and other noises (like main/only entrance activity) so I requested a change. While they could not provide me with the same type of room, they were able to give me another one that met my needs. I'm happy with my overall experience.

Yes, the breakfast was fresh and delicious. The staff were exceptionally courteous, particularly the check-in attendant. I would recommend your establishment and would stay with you again.

Clean room, good, polite staff and excellent options for breakfast. As a muslim you get a lot of halal breakfast menu, unlike hotels in Niagara. Only con was not enough life jackets for kids at pool.

You can clearly see that this is an older hotel and that the owner has made an attempt at making improvements. Whoever completed the updates in the bathroom should not be allowed to use tools. I am no contractor but come on, using what I believe to be a hole tube of caulking around the shower is not how you seal new paneling!!!