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The hotel is a solid offering for a good priced all inclusive. Serve your own drinks around the pool during the day. Constant snack bar. Great pizza. Yes, it’s focused more on the saga holiday demographic but in our 40’s, no kids, we don’t want roudy anyway! It’s perfectly located to walk into Funchal, have meals out when you want the variety etc. The negatives: Unfortunately my pyjamas went missing with the laundry, having been left on top of the sheets. Nothing in the hotel laundry, nothing in the contract laundry. They can’t just disappear! The pool was freezing - nice for actual swimming but too cold just to chill in. Dinner - if you go in after about 8pm, the nice salads (prawns / cold meat) had gone and were not replaced. We specifically checked what was on offer one evening and decided to stay in the hotel because of the offering but because we like a late dinner (we’re younger than the typical demographic of the hotel) the nicer stuff had gone. A real shame as we’d have eaten out by that time in the holiday. The menu in the à la carte restaurants could when been more varied - but we didn’t eat in them.

Lovely welcome from Patricia when we arrived and she was super helpful during our stay. Pool areas well kept and very comfortable. Breakfast was v good and the lovely Whitney served us who was very charming and efficient. Only downside was a very obvious’old’ blood stain on my duvet cover which was a surprise that the maids were ok putting in someone’s bed. It got changed but not great.

Great staff

Large comfortable room. Good bed. Spacious en suite. All staff were universally helpful and friendly.

Great location.

Amazing! Amazing staff! Great representation of Madeira. I can’t wait to come back! Awesome awesome!