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Our stay was such a pleasant experience. My friend and I came to visit Salem. The hotel was a little less expensive, and it suited our needs perfectly. Since there is no reception, everything is conducted online. Once we had the room code, checking in was simple. The room was really nice. We stayed in one of the basement apartments. It was clean and had everything we needed. There was a sheet of paper with instructions for anything you might need, supply closet, laundry, contact information etc. There's a train station right across the street from the hotel (as well as restaurant, grocery store, and liquor store). The train comes about once an hour everyday so it was easy for us to come and go as we needed.

Everything was close by and the staff was friendly

It was very clean. My room had a drapery rod but no drapes the light came through the shade it was a little annoying. There is no hook in the bathroom for a towel would have been handy. The fire pits were either too high and in the wind it was a little unsafe or barely burned. A glass enclosure wall around them would help with the blow back.

Our little refrigerator wasn't working upon arrival, they replaced it immediately. The staff was super friendly and helpful. This is right on Essex street where no cars are allowed which we really loved, being right on the shopping strip and parking was close by.

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Liked that it is in quiet area and easy to get around inside.Room is wonderful.