2/10 Terrible
COQUAND
Travelled with family and small children
1 May 2025
Disliked: Staff & service
Unfortunately, Babel Guesthouse was not the right fit for us. Upon arrival with my husband and our 3-year-old daughter, we quickly realized it wasn’t what we were looking for to end our vacation. We decided immediately to find an hotel and never used the room—we left it exactly as we found it. I had booked four nights and didn’t expect any kind of refund. However, the manager contacted me asking me to cancel the reservation through Expedia. I did so right away, thinking perhaps they were considering refunding at least a couple of nights. I wasn’t expecting to be refunded for the first night, as that wouldn’t have been fair. But in the end, it became clear that the only reason for the request was to free up the room and offer it to someone else, without offering me anything in return. It was a disappointing and frustrating experience.
COQUAND
Stayed 4 nights in Apr 2025