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A privilege to stay in a beautifully preserved historic hotel. Staff helpful in directing us to the electric shuttle and helping us with printing out boarding passes and loading our bags into the taxi at check out.

Staff was friendly. Room needs updating

We paid EXTRA for a train car room and got a regular room in the hotel. So angry! Will not stay here again AND will probably never use Expedia again!! Third party bookings suck! We were ripped off! The regular room we stayed in was only $200 if booked through the hotel, but Expedia charged us almost $300!! I am livid!!!

Great room, clean and fun things to do

I feel that the hotel should provide housekeeping services daily like change sheets. They provided the towels and did a good job tidying the room. I had a beautiful room with a view and all the amenities. The staff at this hotel were all welcoming and had a friendly courteous attitude.

This trip was planned on a whim. The location of this hotel was perfect. The staff while checking in or out were very helpful and attentive. Both rooms were clean and everything worked. The front rooms have the best views of the mountains.