The Hotel Chalet at The Choo Choo

4.0 star property

Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Creator video - submitted by The Guided Travels
Reception
Meeting facility
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬

Room options

Chalet, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Chalet, 1 King Bed

9.4 out of 10
Exceptional
(58 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Chalet, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Chalet, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Chalet (Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Chalet Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite (MacArthur)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (Sleeper)

9.8 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Chattanooga

The Hotel Chalet at The Choo Choo is centrally located in Chattanooga, a 4-minute walk from Chattanooga Choo Choo Historic District and 14 minutes by foot from Chattanooga Convention Center. .This hotel is 0.7 mi (1.2 km) from University of Tennessee at Chattanooga and 1.5 mi (2.5 km) from Tennessee Aquarium.

What's nearby

  • Chattanooga Choo Choo Historic District - 1 min walk - 0.0 km
  • University of Tennessee at Chattanooga - 11 min walk - 1.0 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • Tennessee Aquarium - 4 min drive - 2.8 km
  • Chattanooga Zoo - 4 min drive - 2.0 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪The Chattanoogan Hotel, Curio Collection by Hilton - ‬10 min walk
  • ‪Nic & Norman’s - ‬1 min walk
  • ‪Honey Seed - ‬9 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk
  • ‪Kenny’s Southside Sandwiches - ‬8 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with an outdoor pool, steps from Chattanooga Choo Choo Historic District
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 127 air-conditioned rooms featuring iPod docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include laptop-compatible safes and minibars, as well as phones with free international calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Fusion cuisine at Elsie's Daughter, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. To-go breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Chattanooga? This hotel has 3200 square feet (297 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Elsie's Daughter - This bistro specializes in Fusion cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (3,200 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1413 out of 1757 reviews
Rating 8 - Good. 221 out of 1757 reviews
Rating 6 - Okay. 76 out of 1757 reviews
Rating 4 - Poor. 25 out of 1757 reviews
Rating 2 - Terrible. 22 out of 1757 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very cool and seriously comfortable. Well-designed with high end touches and luxury bedding, and friendly staff on top of everything. Best choice in downtown Chattanooga area by far.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
We stayed in a RR car (instead of standard hotel room), while words like cute and quaint come to mind, I don't recommend it except for the experience. The RR car room was very dark and there are no tables or counterspace. We also had an issue with parking. There was a wedding in the ballroom our second night so there were no parking spaces in the hotel lot. We were shocked when the deskclerk told us "well then you'll have to pay to park in the garage" - nearly a block away. That wasn't going to happen but finally a wedding guest left and we were able to get 1 space. Don't know about the next people. Room was clean and quiet and staying at the Choo Choo with restaurants, bars, and shops is nice but not sure I would do it again
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Jaime

Stayed 1 night in Oct 2025

6/10 Okay

Jessica c

Travelled with family
Liked: Cleanliness, property conditions & facilities
It wasn’t quite as glamorous as I had imagined. The train car room was unique and quaint but not highly modernized
Stayed 1 night in Nov 2025

10/10 Excellent

Erinn

Liked: Cleanliness, staff & service, amenities
The Choo Choo Chalet is wonderful! Beautiful, comfortable, clean. Worth every penny!
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica, Kirkland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Completely gorgeous and innately charming in every way. This kinda of character-laden property with amazing restaurants, kid friendly spaces, beautiful furnishings etc…is my dream come true.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Awesome stay. Staff very helpful and professional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Oct 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, very roomy, comfortable bed and linens. However, the lightening was VERY dim. I realize that it was part of the ambience, but I really couldn’t see very well at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the decor. All of the staff were cordial and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was great. We were a bit disappointed when we couldn't get a drink later in the evening due to a water problem at the bar in Elsie's Daughter, but that was just a coincidental event. One of the lights to the left of the TV flickered in our room when it was adjusted to full power, but it stopped if we turned it down a bit.
Stayed 1 night in Nov 2025

10/10 Excellent

Andreae, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Iconic stay, I slept like a baby their ac was piping cold, I enjoyed my stay and plus restaurants was quite close to walk too.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodations!
Stayed 2 nights in Oct 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities
Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Yendri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Dominique

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great detail on making the train interior to look like the 20s and the 30s Very friendly and professional staff
Stayed 2 nights in Oct 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great renovation. Easy walkable to restaurants….the area has been revamped.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with convenient parking and really comfortable beds and robes.
Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was our first stay in Chattanooga; we'll be back. Didn't realize there were so many things to see and do. I didn't get the young mens names when we checked in and out, but they were very friendly, kind, and informative. Just wish the elevator was a bit bigger for the luggage cart. tight squeeze, but we did enjoy our stay
Stayed 1 night in Oct 2025