Park Pointe Hotel

2.0 star property

Photo gallery for Park Pointe Hotel

Lobby
Property grounds
Lobby
Meeting facility
Desk, blackout curtains, iron/ironing board, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪2 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

South San Francisco

Located in South San Francisco, Park Pointe Hotel is within a 15-minute drive of Cow Palace and CuriOdyssey. .This hotel is 10.7 mi (17.2 km) from Twin Peaks and 10.8 mi (17.4 km) from Moscone Convention Center.

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.2 km
  • The Shops at Tanforan - 3 min drive - 2.2 km
  • Cow Palace - 7 min drive - 8.6 km
  • Moscone Convention Center - 13 min drive - 18.9 km
  • Golden Gate Park - 17 min drive - 19.2 km

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Wendy's - ‬10 min walk
  • KFC
  • ‪IHOP - ‬5 min walk

About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 217 guestrooms. Cable television is provided for your entertainment. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a picnic area. Additional features at this hotel include barbecue grills and a vending machine.
Enjoy a satisfying meal at King Sun serving guests of Park Pointe Hotel.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 243 out of 1001 reviews
Rating 8 - Good. 140 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 153 out of 1001 reviews
Rating 2 - Terrible. 317 out of 1001 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Cody

Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok place
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Different than photos. Basic room
Stayed 1 night in May 2025

2/10 Terrible

Claudio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of this hotel lied to the public and pulled off a bait & switch ...this hotel does not look like anything posted on its website...i regret staying at this hotel...this is a 1 star hotel at best....if expedia would go to the property you will see its all a lie...this place is disgusting what they charged...we got ripped off ...the room we stayed in had multiple problems...electrical,plumbing,air conditioning...we felt like it was going to fall down ..i can hear the bed springs everytime i get up....you turn the water in the tub to cold ...and Hot comes out. The light next to my bed not working the guy at the desk horrible cold attitude..the property looks like it needs lots of work....but they rent rooms like its a 5 star this property is a nightmare hotel because they lied on their website to lure customers in....we got ripped off and deceived...expedia is responsible for this trashy hotel...shame on you crooks
Stayed 1 night in May 2025

10/10 Excellent

David, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

JOYCE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Luca

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are gross. Some of them look like crack dens. Do not come.
Stayed 1 night in Apr 2025

2/10 Terrible

Yadi rubio o hector

Stayed 1 night in May 2025

2/10 Terrible

Rebecca

No one is here and I am locked out.
Stayed 1 night in May 2025

10/10 Excellent

Ulysis

Where’s my deposit
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Stayed 1 night in May 2025

6/10 Okay

ALEXIS

Stayed 1 night in Apr 2025

6/10 Okay

Grant

Stayed 1 night in May 2025

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff they are very accommodating and always professional definitely coming back
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap but ghetto

No warm water, the room wasn’t clean and there’s leaks everywhere in the building.
Stayed 2 nights in Apr 2025

2/10 Terrible

Brad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The photos do not match reality. Staff was nice but we didn’t event stay one night. The nice interior shot is true but the outside is such that our Uber driver said he would stay until we were safe inside and at the right spot. This places needs a major upgrade
Stayed 2 nights in Apr 2025

2/10 Terrible

lynda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Laura

Stayed 1 night in Apr 2025

2/10 Terrible

Elizabeth

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad Building

Never got to stay keys never worked no matter how much they changed them. No one ever answers the phone when trying to communicate the place is very rundown needs to be refurbished remodeled.
Stayed 1 night in Apr 2025

6/10 Okay

Aimee

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

kenyatte

Liked: Cleanliness, staff & service
Very nice and generous
Stayed 1 night in Apr 2025

10/10 Excellent

Jarnail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

I arrived at the Park Pointe hotel around 11:00 PM to find the front door locked and completely dark and empty lobby. A notice scotch-taped to the front door advised people to cal a 707-area code number for “more information.” When I called, I got a voicemail message.
Stayed 1 night in Apr 2025