Best Western Plus Grosvenor Airport Hotel

3.0 star property

Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Bar (on property)
1 bedroom, in-room safe, individually decorated, individually furnished
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

View map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪6 min walk‬
  • The Shops at Tanforan
    ‪20 min walk‬
  • Artichoke Joe's Casino
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(113 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(82 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

South San Francisco

With a stay at Best Western Plus Grosvenor Airport Hotel, you'll be centrally located in South San Francisco, a 4-minute drive from San Francisco Bay and 11 minutes from Chase Center. .This hotel is 10.3 mi (16.6 km) from Oracle Park and 10.9 mi (17.6 km) from Moscone Convention Center.

What's nearby

  • South San Francisco Convention Center - 6 min walk - 0.6 km
  • SFO Museum - 13 min walk - 1.1 km
  • The Shops at Tanforan - 20 min walk - 1.7 km
  • Artichoke Joe's Casino - 3 min drive - 2.9 km
  • San Francisco Baking Institute - 4 min drive - 2.9 km

Getting around

  • San Bruno Station - 3 min drive
  • San Bruno Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Denny's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬9 min walk
  • ‪Beijing Buffet - ‬8 min walk

About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 206 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in South San Francisco? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 AM at scheduled times
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 763 out of 1520 reviews
Rating 8 - Good. 408 out of 1520 reviews
Rating 6 - Okay. 192 out of 1520 reviews
Rating 4 - Poor. 87 out of 1520 reviews
Rating 2 - Terrible. 70 out of 1520 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all major freeways.
Stayed 3 nights in May 2025

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness
Had to get the staff to restock the food at the breakfast buffet during peak time (8am). Condition of the room's bathroom was not great...toilet didn't flush properly
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was sas good place to launch my travels
Stayed 1 night in May 2025

10/10 Excellent

Rosita, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and clean, staff is very friendly. The restaurant has a great steak!
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast changes daily
Stayed 3 nights in May 2025

10/10 Excellent

Susan Ashley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2025

8/10 Good

Adan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than enough for a stay overnight before our next day flight home. Staff friendly, clean room, early check-in and later check out.
Stayed 1 night in May 2025

4/10 Poor

Ron

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room air was stagnant and air conditioning didn’t work, stayed 76 degrees. Bathroom was not cleaned well, there was hair in the tub. Dealt with traffic noise all night, even on the 7th floor. Won’t return here.. only plus was the restaurant and service.
Stayed 1 night in May 2025

6/10 Okay

Lun Fai

Travelled with family
Liked: Cleanliness
Airport shuttle is not frequent. We have to wait for long time 45 minutes
Stayed 2 nights in May 2025

10/10 Excellent

Gershom

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

8/10 Good

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a room which was already occupied which was weird both for me and for the occupant of the room. Once I told staff I was quickly given another room. Room had some minor damage on wall and shampoo was out but I slept nicely and breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Fast service
Stayed 1 night in May 2025

10/10 Excellent

Maureen

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road noise was not as expected. The windows should be replaced to avoid the road noise
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and quick to assist whenever needed, and the rooms were spacious.The breakfast was excellent, and the property was well maintained.
Stayed 4 nights in May 2025

8/10 Good

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall all was ok
Stayed 4 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurants nearby
Stayed 1 night in May 2025

8/10 Good

Mieko

Stayed 1 night in Jan 2025

6/10 Okay

Denisa

Convenient only if you need to be close to the airport.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to crash. easy to commute between airport and hotel with shuttle and buses.
Stayed 1 night in May 2025

10/10 Excellent

Sashank, Gurgaon

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was awful, super hard. No air-conditioning. Fan just moved stuffy air around. Very nice driver for their shuttle to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, staff & service
They have done an excellent job working with an older property. however It is what it is... My guess is that airport sound proofing technology was lacking when the building was put up. But for the price it was a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

KEJUN

Liked: Amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2025