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Best Western Plus Grosvenor Airport Hotel

3.0 star property

Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Exterior
In-room safe, individually decorated, individually furnished, desk
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪6 min walk‬
  • Place, The Shops at Tanforan
    ‪20 min walk‬
  • Place, Artichoke Joe's Casino
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(116 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(84 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham San Francisco Airport N

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, 2,036 reviews
The price is AU$197
includes taxes & fees
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About the area

South San Francisco

With a stay at Best Western Plus Grosvenor Airport Hotel, you'll be centrally located in South San Francisco, a 4-minute drive from San Francisco Bay and 11 minutes from Chase Center. .This hotel is 10.3 mi (16.6 km) from Oracle Park and 10.9 mi (17.6 km) from Moscone Convention Center.

What's nearby

  • South San Francisco Convention Center - 6 min walk - 0.6 km
  • SFO Museum - 13 min walk - 1.1 km
  • The Shops at Tanforan - 20 min walk - 1.7 km
  • Artichoke Joe's Casino - 3 min drive - 2.9 km
  • San Francisco Baking Institute - 4 min drive - 2.9 km

Getting around

  • San Bruno Station - 3 min drive
  • San Bruno Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Denny's - ‬13 min walk
  • ‪IHOP - ‬4 min walk
  • ‪King Sun Buffet - ‬8 min walk

About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 206 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in South San Francisco? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 AM at scheduled times
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 825 out of 1617 reviews
Rating 8 - Good. 429 out of 1617 reviews
Rating 6 - Okay. 204 out of 1617 reviews
Rating 4 - Poor. 88 out of 1617 reviews
Rating 2 - Terrible. 71 out of 1617 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mercedes

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

TEDDY

Stayed 1 night in Jun 2025

10/10 Excellent

Prithwee, Folsom

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 4 nights in Jun 2025

10/10 Excellent

Jorge

Stayed 1 night in Jun 2025

6/10 Okay

leigh

Liked: Cleanliness, property conditions & facilities, room comfort

NOT HAPPY

Very disappointing. We waited at the airport for over 1 hour, from 10-11 pm, gave up and caught a taxi. The shuttle stopped at 10pm but we didn’t get that notification until AFTER we had checked in. The bus is a shared one but doesn’t have the hotel name on the side. We rang the hotel but the phone rang out. NOT HAPPY!
Stayed 1 night in Jun 2025

10/10 Excellent

Ruxue

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

8/10 Good

Sreekanta

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was pleasant. We were given top floor room immediately upon request. Problem was, Bathroom sink was totally off position and washing hands will spill water all over the counter. Toilet flush doesn’t flush all the way. Everything else was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Tadd

Liked: Cleanliness, staff & service, room comfort
The room was comfortable, you are close to the freeway so it makes going into the city easy. I definetly would stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Satish Kumar Raja

Travelled with family
Very good hotel and really worth it for the price
Stayed 1 night in Jun 2025

8/10 Good

Robert, Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy for light sleepers othwise very good
Stayed 1 night in Jun 2025

10/10 Excellent

Mark, Middletown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport but no midday shuttle service ($25 for a taxi). Has a gym but it's not maintained. Staff was fabulous.
Stayed 1 night in Jun 2025

6/10 Okay

Eric, Longview

Travelled with partner
Liked: Cleanliness
Old property. Rooms are very small. Charges for parking. Breakfast is good.
Stayed 1 night in Jun 2025

10/10 Excellent

Keri

Travelled with group
Liked: Cleanliness, property conditions & facilities
Close to the airport & affordable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Stayed 5 nights in Jun 2025

10/10 Excellent

Gabriel Ballejos

Liked: Cleanliness, property conditions & facilities
Excellent customer service! Made an effort to be personable.
Stayed 1 night in Jun 2025

2/10 Terrible

Feng Ren James

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Alvin, Kew Gardens

Liked: Amenities
Property is close to the airport. The room is clean but quite outdated.
Stayed 1 night in Jun 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service
Overall it's great, just
Stayed 2 nights in Jun 2025

10/10 Excellent

Bella

Stayed 1 night in Jun 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and awesome choices for breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Heather

Stayed 1 night in Jun 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. No bedbugs. Nice exercise room
Stayed 1 night in Jun 2025

2/10 Terrible

Dalima

Stayed 3 nights in Jun 2025