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Crowne Plaza Saint John Harbour View by IHG

4.0 star property

Photo gallery for Crowne Plaza Saint John Harbour View by IHG

Daily buffet breakfast (CAD 18.00 per person)
Indoor pool
Property amenity
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
10 Portland Street, Saint John, NB, E2K4H8
  • Place, Market Square
    ‪7 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪10 min walk‬
  • Place, TD Station
    ‪11 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbour View

Room amenity

Premium Room, 1 King Bed with Sofa bed, Harbour View

8.4 out of 10
Very good
(17 reviews)
  • 19 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Room amenity

Standard Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Standard Room, 2 Queen Beds (Bath Shower Combination)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds

King Room

  • Sleeps 2

Premium King Room with Sofa Bed

  • Sleeps 4

Standard Room With 2 Queen Beds And Walk-in Shower

  • Sleeps 5

Standard King Room With Mobility Accessible Roll-in Shower

  • Sleeps 2

Standard King Room with Harbour View

  • Sleeps 2

Premium King Room with Mobility Accessible Roll-in Shower

  • Sleeps 4

Standard Room With 2 Queen Beds And Bath Shower Combination

  • Sleeps 4

1 King Premium Harbour View Sofa Bed

  • Sleeps 4

Similar properties

Bar (on property)
Delta Hotels by Marriott Saint John
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$159
includes taxes & fees
1 Jan - 2 Jan 2026
Delta Hotels by Marriott Saint John

About the area

Saint John

A stay at Crowne Plaza Saint John Harbour View by IHG places you in the heart of Saint John, steps from Lord Beaverbrook Rink and 5 minutes by foot from Fort Howe. .This hotel is 0.6 mi (1 km) from Market Square and 0.7 mi (1.1 km) from Saint John Trade and Convention Centre.

What's nearby

  • Lord Beaverbrook Rink - 3 min walk - 0.3 km
  • Market Square - 7 min walk - 0.6 km
  • Saint John Trade and Convention Centre - 10 min walk - 0.9 km
  • TD Station - 11 min walk - 1.0 km
  • Saint John City Market - 15 min walk - 1.3 km

Getting around

  • Saint John, NB (YSJ) - 19 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Peppers Pub - ‬16 min walk
  • ‪Deluxe Fish & Chips - ‬8 min walk

About this property

Crowne Plaza Saint John Harbour View by IHG

Hotel in Saint John with a fitness center and a 24-hour business center
Crowne Plaza Saint John Harbour View by IHG offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Harbourvue Horizon, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Saint John? This hotel has 5700 square feet (530 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,700 square foot of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (142 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 290 out of 495 reviews
Rating 8 - Good. 122 out of 495 reviews
Rating 6 - Okay. 51 out of 495 reviews
Rating 4 - Poor. 20 out of 495 reviews
Rating 2 - Terrible. 12 out of 495 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Riffraff hanging around the lobby with open liquor on a Wednesday night.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 9 nights in Sep 2025

6/10 Okay

Jane

Quality comparable to others however price a bit high to not include breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Barrie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

David

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Upgraded to a Harbour View room, which unfortunately looked out over the container port and where large cruise ships docked! The room was very cramped, did not have the advertised sofa, only 1 chair for sitting, and a round table that took over the remaining space. Service in the restaurant was poor, and staff did not understand what was on the menu. At both dinner and breakfast service stopped well before closing time with no coffee available after dinner and food cleared from the breakfast buffet well before time. To be fair, after I complained, the manager did reduce the room rate and cancelled the cost of dinner.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its beautiful here I have harbor view from my room ice machine is on each floor so I don't have to hunt it down lots of power outlets like lots tv is huge bed is massive and sheets are so soft and bed is a pillow top amazing so happy withy stay
Stayed 1 night in Sep 2025

6/10 Okay

Asger

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anthea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 1 night in Sep 2025

10/10 Excellent

Stina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the area very last minute and everything was booked / sold out. I got “lucky” or so I thought bc I found a room on Expedia for this hotel. We arrived at the front desk and were greeted by Ishan. Ishan informed us that Expedia had over booked them and they were completely sold out no rooms to be had. At this point I’m tired and stressed but I needn’t have worried because Ishan was on duty. I don’t know what or how he did it but he made a room miraculously appear out of thin air and got us situated in a room within 20 minutes. He was literally a magician! Once up in the room he called to check on us. But most hotel employees would have said we’re sold out to bad so sad good luck finding another place. But Ishan did some rearranging and fixed the situation and I will be forever grateful! The level of service he provided far exceeded most employees (at other brands hotels) that we encounter on our travels. Ishan Is destined for upper management and certainly deserves a pay increase the level of care and service he provided makes IHG stand out and I’ll be excited to book with your company again! Thank you IHG and thank you Ishan for not leaving us out in the cold and for taking great care of us. I’m in awe of your exceptional service!
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to market square
Stayed 2 nights in Sep 2025

8/10 Good

WAYNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option while in St John. The sole hiccup was the nice man checking us in didn't mention the coupons tucked into the key holder for the free breakfast. We didn't see them, thus we went to Tim Hortons.
Stayed 1 night in Sep 2025

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

2/10 Terrible

Julaine

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room and bathroom, noisy hallway and inconvenient parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, great location
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Stayed 1 night in Sep 2025

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Overall good, room windows need repairs
Stayed 1 night in Sep 2025

10/10 Excellent

chelsey

Stayed 1 night in Sep 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness
Rooms were good. Restaurant & bar were more like a HI Express.
Stayed 1 night in Sep 2025

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like there being karaoke in the only restsurant.
Stayed 2 nights in Aug 2025

6/10 Okay

Penelope

Liked: Cleanliness, staff & service
Towel rack falling off, not able to call operator or front desk, not enough towels. Room was clean.
Stayed 1 night in Sep 2025