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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property

Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Exterior
Free daily buffet breakfast
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
9701 Brook Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪15 min walk‬
  • Place, Regal Virginia Center
    ‪15 min walk‬
  • Place, The Crossings Golf Club
    ‪2 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

8.6 out of 10
Excellent
(56 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

37-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(91 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Glen Allen

When you stay at SpringHill Suites by Marriott Richmond North/Glen Allen in Glen Allen, you'll be in a shopping district, within a 5-minute drive of The Crossings Golf Club and Virginia Randolph Museum. .This hotel is 2.9 mi (4.7 km) from James River Cellars Winery and 4 mi (6.5 km) from Lewis Ginter Botanical Garden.

What's nearby

  • Henrico Sports & Events Center - 15 min walk - 1.3 km
  • Regal Virginia Center - 15 min walk - 1.3 km
  • The Crossings Golf Club - 2 min drive - 1.8 km
  • Virginia Randolph Museum - 2 min drive - 2.5 km
  • Kings Dominion - 15 min drive - 26.9 km

Getting around

  • Richmond Main Street Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Wawa - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 136 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of SpringHill Suites by Marriott Richmond North/Glen Allen. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Glen Allen? This hotel has 291 square feet (27 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 291 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 446 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 88 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only positive part about our stay was one of the front staff. He was very kind. I wish I got his name. Another staff encountered was not so pleasant. The room was not very clean. Our pull out bed was DISGUSTING. The shower was not very clean. Our shower door was broken and would not close properly. The pool was closed the entire weekend and that was one of the main reasons we booked this hotel so that my son could swim. Overall this was not a very pleasant weeekend and I sort of wished we stayed at a different hotel we had in mind.
Stayed 2 nights in Dec 2025

4/10 Poor

Angelica

Business traveller, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The walk in shower needs a shower curtain and an edge alomg the sink so that all the water doesn’t spill out past the sink, causing a slipping hazard. The couch was dirty.
Stayed 3 nights in Dec 2025

8/10 Good

Nancy, Bluffton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel seems worn but it appears that updates are in progress so would stay again. The employee that greeted us and checked us in was AWESOME & very professional.
Stayed 1 night in Nov 2025

6/10 Okay

Lisset

Travelled with family
Liked: Amenities, property conditions & facilities
Breakfast was good. Location was very good. Guest service was also good. But rooms with queen beds are actually full not queen (too small for two people to share). And although we asked for room cleaning service requested with 24 hrs anticipation on our 6 days stay, they never did. We had to ask front desk for new towels and toilet paper twice.
Stayed 6 nights in Nov 2025

10/10 Excellent

Cassandra

Stayed 1 night in Nov 2025

4/10 Poor

Andreu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just an average hotel. Pool was closed. Breakfast was limited. Shower door was off track and wouldn’t stay closed. Linens were stained.
Stayed 1 night in Nov 2025

10/10 Excellent

ALLEN

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

PENNY

Liked: Cleanliness, property conditions & facilities
Great staff. Clean room. Tasty breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, close to stores I frequented as I was there like a grocery store, target and Starbucks. And the staff was super friendly. Hotel was quiet even though it had quite a full parking lot.
Stayed 4 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, amenities, property conditions & facilities
All the above
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities
room spotless and staff was great unfortunately the pool was under construction😟
Stayed 1 night in Nov 2025

10/10 Excellent

Antowan

Stayed 1 night in Nov 2025

8/10 Good

Nia

Stayed 2 nights in Oct 2025

10/10 Excellent

Monifah

Liked: Cleanliness, staff & service, amenities
I loved everything about the hotel definitely will be back soon.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

LAURA L

Stayed 2 nights in Oct 2025

2/10 Terrible

andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very nice staff, but, checked in given room on 2nd floor. Off elevator filthy carpets and huge garbage bags of beer cans at each door. Went to our room which had not been cleaned. Got room on 3rd floor. Noticed rat and bug traps on top of refrigerator, cabinet door off hinge, black hairs on bathroom floor. Window was broken as well
Window cracked from top to bottom
Cabinet door
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, thought toilet appeared to be leaking and shower door did not close properly. And air conditioning unit had been left off, so room was too warm and muggy when I arrived. I still rate the hotel as good since I considered these minor conveniences that did not interrupt my stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness
Three different rooms.. I just accepted the 3rd room offered because I was beyond exhausted. ...refrigerator broken. Smelled like urine, dirty couch and carpets.. stains everywhere.
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
The room was a bit smaller for a Spring Hill suites but still comfortable and clean, very quiet. The pool was not clean and there was a ceiling leak in the dining room that had not been repaired yet. May have been recent, the leak was still dripping. Staff was friendly and helpful
Stayed 1 night in Oct 2025