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Holiday Inn Express Richmond - Midtown by IHG

3.5 star property

Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Place, Carytown
    ‪4 min drive‬
  • Place, Virginia Commonwealth University
    ‪6 min drive‬
  • Place, University of Richmond
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(77 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(70 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the area

Richmond

When you stay at Holiday Inn Express Richmond - Midtown by IHG in Richmond, you'll be near the airport, within a 10-minute drive of Virginia Commonwealth University and University of Richmond. .This hotel is 10.1 mi (16.2 km) from Short Pump Town Center and 3.6 mi (5.8 km) from Broad Street.

What's nearby

  • Carytown - 4 min drive - 4.1 km
  • Virginia Museum of Fine Arts - 5 min drive - 4.1 km
  • Virginia Commonwealth University - 6 min drive - 5.4 km
  • University of Richmond - 6 min drive - 4.2 km
  • Greater Richmond Convention Center - 8 min drive - 9.5 km

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cook-Out - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

Holiday Inn Express Richmond - Midtown by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Richmond - Midtown by IHG offers 142 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 142 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a ballroom.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 22 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Reviews

Holiday Inn Express Richmond - Midtown by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 531 out of 1011 reviews
Rating 8 - Good. 263 out of 1011 reviews
Rating 6 - Okay. 106 out of 1011 reviews
Rating 4 - Poor. 52 out of 1011 reviews
Rating 2 - Terrible. 59 out of 1011 reviews

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lobby and room were very clean. Breakfast buffet was very good!
Stayed 1 night in Jun 2025

4/10 Poor

Sarah

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice entertainment. Needs bar area
Stayed 1 night in Jun 2025

10/10 Excellent

Olen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Matt

Travelled with family
Liked: Staff & service
Staff were excellent but the hotel rooms are cramped and the building feels old and run down.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Raghu, Herndon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, convenient location, clean rooms and decent breakfast options.
Stayed 1 night in May 2025

4/10 Poor

Earl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible condition
Stayed 1 night in Jun 2025

6/10 Okay

Rajanikanth, WEDDINGTON

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

William

Liked: Property conditions & facilities
We didn’t have hot water to shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Great pool. Great breakfast
Stayed 2 nights in Jun 2025

2/10 Terrible

Brandi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
They checked me into an occupied room
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

TRACY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Arrived at 410 for 3pm check in and the room was not ready. We were told along with other guests that double queen rooms were not ready. Upon being assigned a room, when we exited the elevator, housekeeping was still in our room cleaning. We waited an additional 15 minutes to enter our room. We had an event to be at and needed the room to get ready by 4pm. The staff was rude the entire stay and acted as if they could care less about the guests and their satisfaction!
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Stayed 1 night in Jun 2025

8/10 Good

Anita

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were pleased with everything but during the building process they either didn't put insultation between rooms or something because the room next to us had a 5 am wake up and it sounded like the phone was in our room, and wasn't answered so continued calling back for about 40 min.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

8/10 Good

devon

Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient
Stayed 1 night in Jun 2025

2/10 Terrible

miguel

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It’s dirty. Halls and elevators are disgusting. Will never go to a HI again.
Stayed 2 nights in Jun 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 4 nights in May 2025