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Best Western PLUS Executive Hotel

2.5 star property

Photo gallery for Best Western PLUS Executive Hotel

Room amenity
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Room amenity
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7007 W Broad St, Richmond, VA, 23294
  • Place, Bowlero Richmond
    ‪18 min walk‬
  • Place, Colonial Shooting Academy
    ‪4 min drive‬
  • Place, Bowlero West End
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(59 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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About the area

Richmond

With a stay at Best Western PLUS Executive Hotel in Richmond (Dumbarton), you'll be a 5-minute drive from University of Richmond and 10 minutes from Short Pump Town Center. .This hotel is 5.5 mi (8.9 km) from Virginia Commonwealth University and 6.7 mi (10.8 km) from Richmond Raceway.

What's nearby

  • Bowlero Richmond - 18 min walk - 1.6 km
  • Colonial Shooting Academy - 4 min drive - 2.8 km
  • Bowlero West End - 5 min drive - 2.7 km
  • Virginia Commonwealth University - 12 min drive - 10.9 km
  • Short Pump Town Center - 13 min drive - 13.1 km

Getting around

  • Richmond Staples Mill Road Station - 3 min drive
  • Richmond Intl. Airport (RIC) - 21 min drive

Restaurants

  • ‪Joen Korean Restaurant - ‬2 min drive
  • ‪Burger King - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk
  • ‪Cicis - ‬17 min walk

About this property

Best Western PLUS Executive Hotel

Best Western PLUS Executive Hotel offers 114 accommodations with coffee/tea makers and hair dryers. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 114 guestrooms featuring microwaves and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in fee: USD 30

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Executive Hotel

Best Western Executive Hotel Richmond

Best Western Executive Richmond

Richmond Best Western

Best Western Richmond

Best Western Executive Hotel

Plus Executive Hotel Richmond

Best Western PLUS Executive Hotel Hotel

Best Western PLUS Executive Hotel Richmond

Best Western PLUS Executive Hotel Hotel Richmond

Best Western PLUS Executive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

August

Liked: Cleanliness, staff & service, amenities
Awesome but the lights going off n on in the room
Stayed 1 night in Feb 2026

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice staff, and good breakfast
Stayed 2 nights in Feb 2026

6/10 Okay

Leslie

Stayed 1 night in Feb 2026

6/10 Okay

Laura

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was small but good and expected. The floors weren’t the cleanest, but everything else was as expected. Also, the water pressure wasn’t very strong. The included breakfast was really good and the staff were friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Taurus

Stayed 1 night in Feb 2026

4/10 Poor

Jurnee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was overall dirty. floors were sticky and not thoroughly cleaned. breakfast was not so good and light was flickering in the breakfast area.
Stayed 2 nights in Jan 2026

6/10 Okay

Nonya

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Carpet in hallway was bumpy. It needs replacing. I thought my run door had closed completely when we left out for the day. When I returned it had not closed completely. Lucky no one notice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
yes everything was great.
Stayed 5 nights in Feb 2026

10/10 Excellent

shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was to perfection
Stayed 2 nights in Feb 2026

2/10 Terrible

Mary C

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in major need of an upgrade. While the front desk staff was friendly the hotel was dirty and smelled bad. We didn't even stay the night...forfieted our money and went to a different hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Everything was great, staff, room, and breakfast was wonderful. It was very clean and comfortable.
Stayed 3 nights in Feb 2026

10/10 Excellent

Charles

Stayed 1 night in Feb 2026

8/10 Good

Joey

Business traveller
Liked: Staff & service, amenities
The night staff member was wonderful! She made a point to make everyone feel welcome. The hotel is falling apart, but my room was clean and adequate. The common areas were dirty.
Stayed 1 night in Feb 2026

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

Alaine

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in Jan 2026

10/10 Excellent

Charles

Disliked: Cleanliness
Fantastic stay
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Awesome 💯
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Taurus

Stayed 1 night in Jan 2026

4/10 Poor

Christina

Stayed 2 nights in Jan 2026

4/10 Poor

Christina

Disliked: Property conditions & facilities
Staff was not very accommodating As an essential shift worker, they wouldn’t accommodate a later check out and stated they had no rooms available to extend my stay due the storm. However I went on Expedia and booked another night to be able to stay the next night. They proceeded to say that they never saw the booking and that I needed to reach out to Expedia. I’m thankful for the representative that I spoke to at Expedia for calling the hotel and getting this rectified for me. I then had to speak with the front desk to ensure I wouldn’t have staff knowing on my door and waking me up, and I’m glad I did this as they didn’t link the new booking to my current. Very poor communication and not accommodating.
Stayed 1 night in Jan 2026

4/10 Poor

Carl

Disliked: Cleanliness, amenities
Things are just not kept up, toaster in the breakfast room, rather than just buying a new cheap toaster, they have two bread slots taped off so you don’t use that side. We had to change rooms, because the smoke alarm was beeping. Our cheap little microwave had a “replacement” glass turn table that didn’t fit for that microwave so made a bunch of noise, I checked it, and sure enough it wasn’t just not put in correctly. The room was not clean. No Shampoos. The staff were kind enough, They just aren’t investing in the place.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 4 nights in Jan 2026