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Book your stay now! The staff and accommodations were impeccable. We communicated before arrival and they arranged an airport transfer for us. While there is some construction next door, it was never an impediment to our stay. The hotel accommodated us with discounted meals and services. The staff had great food and tailoring recommendations. The buffet had great food selections, including a Banh Mi and Pho station. The room was comfy and very clean. I would book again.

​My family and I had a wonderful experience at this hotel. Everything about the property was excellent, and the breakfast was outstanding. The beach is right across the street from the hotel entrance. I highly recommend staying here!

Room is old

Best breakfast

We booked the Corner Han River View room and really enjoyed our 4D3N stay. The room view was fantastic and the rooftop pool was definitely a highlight. Breakfast was decent but did not particularly wow us. Unfortunately, our experience with Hotels.com was very disappointing. After booking, my reservation stated that the room was a smoking room. As I am sensitive to cigarette smell, I immediately contacted both the hotel and Hotels.com. Hotels.com informed me that there were no non-smoking rooms available in the same category and suggested I downgrade to a lower category room while paying even more than my original booking price. Unsure about this, I contacted the hotel directly and was told that non-smoking rooms were available. Upon check-in, the hotel staff even confirmed that all rooms in the hotel are non-smoking rooms. Had I followed Hotels.com’s advice, I would have paid extra unnecessarily and ended up with a lower category room. This is not my first bad experience with them. Previously, several of my reward nights expired despite me being a frequent user, and no proper explanation was given. The hotel itself was great, but this experience has made us lose trust in Hotels.com completely.

Clean, spacious, nice services