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Hotel Riu Jalisco - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Jalisco - All Inclusive

8 restaurants, breakfast, dinner, brunch served; international cuisine
8 restaurants, breakfast, dinner, brunch served; international cuisine
Minibar, in-room safe, laptop workspace, blackout curtains
Reception
4 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Av. De los Cocoteros, sn-Lote K, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Place, Nayar Vidanta Golf
    ‪11 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • 52 sq m
  • Sleeps 2

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

8.2 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (M)

7.8 out of 10
Good
(16 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.6 out of 10
Good
(32 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Double Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (U)

8.0 out of 10
Very good
(101 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.6 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

9.2 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Double Room, Connecting Rooms (U)

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (Kids Free | C)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Double Room, Garden View (U)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Family Room, Garden View (U)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Partial Ocean View (U)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 3 Bedrooms, Garden View (U)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room, Garden View (M)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (M)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Partial Ocean View (M)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms (M)

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Family Room, 3 Bedrooms, Garden View (M)

  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, 3 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Garden View (C)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (C)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

Family Room, 3 Bedrooms, Garden View (B2C-CA)

  • Sleeps 7
  • 2 Double Beds

Family Room, 3 Bedrooms, Garden View (C)

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Family Room, Garden View (Kids Free | C)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite with Sea View

  • 52 sq m
  • Sea view
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • 28 sq m
  • Sleeps 4

View all photos for Family Room -6 Guests- Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room -6 Guests- Standard

  • 67 sq m
  • Sleeps 6

View all photos for Quadruple Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard

  • 32 sq m
  • Sleeps 4

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About the area

Nuevo Nayarit

When you stay at Hotel Riu Jalisco - All Inclusive in Nuevo Nayarit, you'll be on the beach, within a 5-minute drive of Bay of Banderas and Nuevo Vallarta Beach. .This all-inclusive property is 11.1 mi (17.9 km) from Cruise Ship Terminal and 14 mi (22.6 km) from Malecon.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 1.6 km
  • Playa Bucerías - 5 min drive - 3.1 km
  • El Tigre Golf at Paradise Village - 6 min drive - 3.9 km
  • Vallarta Adventures - 11 min drive - 6.9 km
  • Nayar Vidanta Golf - 11 min drive - 7.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Don Rafael - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬13 min walk
  • ‪Reflect Krystal Sky Bar - ‬13 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Villa Bar - ‬5 min walk

About this property

Hotel Riu Jalisco - All Inclusive

Family-friendly property on the beach, with 4 outdoor pools
Hotel Riu Jalisco - All Inclusive offers 820 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 820 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a nightclub and a health club. Additional features at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Satisfy your appetite with international cuisine at Chipotle, one of the property's 8 restaurants. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to noon.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and noon.
Chipotle - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Agave - This buffet restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.
Sakura - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Duomo - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Steak House - This steakhouse serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to noon
  • 6 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Chipotle
  • Duomo
  • Sakura
  • Steak House

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Reviews

Hotel Riu Jalisco - All Inclusive Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 641 out of 1471 reviews
Rating 8 - Good. 414 out of 1471 reviews
Rating 6 - Okay. 213 out of 1471 reviews
Rating 4 - Poor. 105 out of 1471 reviews
Rating 2 - Terrible. 98 out of 1471 reviews

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Mico Gabriel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On me and my girlfriends 3rd night everything was going fine until the next morning our legs and bodies were devoured what seem to look like bedbug bites
Stayed 6 nights in Aug 2025

8/10 Good

Anita Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience!
Stayed 7 nights in Jul 2025

6/10 Okay

Soledad

Liked: Staff & service
Disliked: Property conditions & facilities
I like variety of food
Stayed 3 nights in Aug 2025

6/10 Okay

SOPHIA

Travelled with family
Disliked: Cleanliness
Las palapas de los camastros estan muy pequeñas y no dan suficiente sombra. Yo se que por ser todo incluido y la cantidad de gente y comida y platos que se ensucian son muchos, pero nos tocaron vasos y platos sucios, por lo tanto ya no estuvimos comodos despues. Ojo porque solo te dan una tarjeta por habitación y si la olvidas dentro del cuarto debes ir al lobby con identificación, asi que si dejaste tus pertenencias en tu habitación asegurate de traerla en foto 🙂 La chica que da el show en las noches fue grosera con un huesped durante el show y honestamente no tenia gracia para darlo.
Stayed 5 nights in Aug 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

roberto

Travelled with family and small children
Liked: Cleanliness, staff & service
I just came back today after about 4 days of vacation at this Riu Jalisco. It was a family trip, my kids loved the small children area pools. They have 2 small kids pools with slides and play area's. We all loved the beach water is warm, swimmable and plenty of waves. The food selection at the buffets is pretty good. Not spectacular, but they have just enough to make it good. The pool areas for adults are big sized, with a swim up bar. The cons were, all the pools always were dirty with random debris, trash etc. The attendant at the swim up bar was rude to me, they made an issue that i swam to the area with my kids. They're is no sign that children are not allowed near swim up bar. We just wanted some lemonade to cool down. We have been allowed to do this at competitors hotels, without an issue. The night shows were basically non existent, other hotels have awesome night shows. All they had were some sub par musicians. Big negative, no servers near pools or beach areas. All other all inclusive hotels there plenty of staff bringing you drinks. Like i said you get what you pay for. I think it was over all good. All in all i still recommend this place for a family trip, the restaurants, buffets, lobby areas were always very clean. Staff is overall positive and helpful. You'll have fun.
Stayed 3 nights in Aug 2025

4/10 Poor

LUIS

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Steven Eliot, Maringouin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Lina

Liked: Staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Moe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
we stayed in this hotel couples of times before, but unfortunately this time we did not enjoyed our stay. We usually come to rest and enjoy the food. This time as we arrived, there was construction right outside of our rooms and we could not rest. Also, the service was not good in the restaurants. looks like it was understaffed.
Stayed 7 nights in Jul 2025

8/10 Good

Deysi

Travelled with family
Liked: Cleanliness, room comfort
Food was ok. Front desk service was slow. But it helped that i did pre check in. Good family friendly hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Aliyah brianna

Stayed 3 nights in Aug 2025

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables todo el personal y muy limpio
Stayed 3 nights in Jul 2025

10/10 Excellent

Charlie

Stayed 3 nights in Jul 2025

10/10 Excellent

Brenda Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean resort, staff was great
Stayed 5 nights in Jun 2025

8/10 Good

Sergio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. The servers very helpful and very nice. Food was good. Loved the entertainment every night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and spacious. Loved eating tacos at the Mexican restaurant as well. Staff was super friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Deuce D

Stayed 3 nights in Aug 2025

8/10 Good

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay, with super friendly staff and tasty food and snacks. The only problem is to find a parking spot available
Stayed 7 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The RIU service is outstanding. Staff were friendly and accommodating across the facility, and went out of their way to make everyone’s experience special. The food is very good, with some items being exceptional. Flavours were good, there was lots of variety, and the presentation was great. The beach is wonderful, with a large expanse of clean sand and fun waves. There were always available beach chairs (we didn’t use the pools much as we prefer the beach generally) and there are food and drinks available at the beach, including both a snack bar and lunch buffet. The facilities are being cleaned constantly, which makes it very pleasant. The cleaners work so hard!! The rooms are spacious and comfortable enough but a bit dated (didn’t bother us), and the hotel accommodated my online floor request with no issues. The mini bar is restocked every 2nd day, which worked fine for us, and bottled water is provided. We were pleased to hear about renovations happening soon. The grounds are stunning, with a beautiful central fountain area. Zero hassle at check in and check out and the lobby staff are always willing to assist should help be needed. The pop-up bars are a fun touch. Mexican night was wonderful. My only criticism is that more seating is needed for the evening shows. They are well attended and very entertaining but we left early most nights because there were no available seats. Otherwise, Well done, RIU team!
Stayed 9 nights in Jul 2025

10/10 Excellent

Jemalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Food, Very Nice Staff & Beautiful Resort. We Enjoyed Our 8 Days Stay in this Resort. Our 1st Time in Puerto Vallarta & We Loved it! Thank u for making My Husband's Birthday & Our Anniversary Extra Special! Nos Vemos De Nuevo Puerto Vallarta, Mexico! ❤️❤️❤️
Stayed 7 nights in Jul 2025

6/10 Okay

Jeffrey A

Liked: Cleanliness
Food was just ok. Mostly Hispanic speaking guests. Too many kids but we’ve never been to Mexico in the summer months. Would definitely do adults only from now on
Stayed 5 nights in Jul 2025

8/10 Good

Bradley

Travelled with group
Liked: Cleanliness, staff & service
Overall decent. The food options were really good. Limited pool availability with only 2 pools and they were very crowded. Not a lot of shade.The hotel is right on the beach though too so easy access there. The lunch options here aren't very good I would recommend using the Vallarta for lunch and they have a lot more options for pool too.
Stayed 6 nights in Jul 2025

10/10 Excellent

Veronica

Disliked: Staff & service
The staff member was very rude, I didn’t get her name, but she was very rude to me and my friend who traveled for the first time to PV. I went out relaxed came back and it was a new staff member 🙏 that got me after that and she was amazing if it would’ve been for her I don’t think I would’ve stayed there
Stayed 4 nights in Jul 2025