Family accommodation in Playhouse Square

Two night trip in Cleveland. Mr Alex was awesome at hotel. Clean and great location. Will stay again.

The hotel was nice, check in was very easy and staff were friendly. I did have an issue with the connecting room, as the guests were very inconsiderate and forgot they were not at home but rather a hotel where people had to work the next day. There was a STRONG odor of marijuana seeping under my door. Which cool, do you, but I needed to be up at 8 for work. Hotel staff moved my room and even brought me the new room keys to the 5th floor. I appreciated that because I expected to have to go get them. The elevator was a bit questionable lol as it had a sign that said if it got stuck and WOULD NOT MOVE push the button for the 5th floor and that would reset it. 😂😩 I rode the elevator many times and it never got stuck. I would definitely stay here again. NO BUGS I CHECKED ✅

After a long drive, the Kimpton Schofield was a welcome sight. We opted for the overnight valet parking, and it was a worthwhile expense. The valet staff was helpful and made the check-in process smooth. We used the drink tickets we received at the hotel's restaurant, Betts. The food was surprisingly good, and the live music and bar with sports on were a nice bonus after staying at some less-than-stellar places off the highway. The beds were a definite highlight—very comfortable linens. They also treated our dog very well, which is always a plus. The complimentary morning coffee was a nice touch, too. Being downtown, there were some obvious downsides. The street noise from motorcycles was loud, a problem the hotel seems to be aware of, judging by the white noise machine and earplugs provided. More notably, the immediate area had a distinct, unpleasant odor, particularly of urine, and there was a sizable homeless population. While I didn't feel unsafe during the daytime, it's something to be aware of.

The staff were so nice!

A very inviting and comfortable hotel within walking distance of the city’s top attractions, nightlife and public transportation. Although there is a restaurant, I didn’t have time to try it. Nice little bar with a welcoming bartender, Chuck. Staff is top notch: helpful, friendly and always visible. Given that I make annual visits to Cleveland, I think I found a home away from home.

Lovely stay!