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Fidelity Hotel

4.0 star property

Photo gallery for Fidelity Hotel

Vincent Suite | View from room
Fitness studio
Vincent Suite
Indoor wedding
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

View map
1940 East 6th Street, Cleveland, OH, 44114
  • Progressive Field
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪13 min walk‬
  • Huntington Bank Field
    ‪13 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Fidelity Suite

Fidelity Suite

Fidelity Suite

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Vincent Suite

Vincent Suite

Vincent Suite

  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Corner King

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Corner King

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King

King

King

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen

Double Queen

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen

Superior Queen

Superior Queen

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen

Queen

Queen

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Kimpton Schofield Hotel by IHG

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  • Restaurant
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  • Gym
4.3 out of 5, Excellent, (1012)
The price is AU$231
for 1 room
includes taxes & fees
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About the area

Cleveland

With a stay at Fidelity Hotel, you'll be centrally located in Cleveland, within a 10-minute walk of Rocket Arena and JACK Cleveland Casino. .This hotel is 0.5 mi (0.7 km) from Progressive Field and 0.8 mi (1.3 km) from Rock and Roll Hall of Fame.

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.4 km
  • Rocket Arena - 6 min walk - 0.6 km
  • Progressive Field - 8 min walk - 0.7 km
  • Rock and Roll Hall of Fame - 13 min walk - 1.1 km
  • Huntington Bank Field - 13 min walk - 1.1 km

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 18 min drive

Restaurants

  • ‪The Arcade - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues Cleveland - ‬3 min walk
  • ‪Geraci’s Pizza Slice Shop - ‬5 min walk
  • ‪Barrio Tacos Gateway - ‬5 min walk

About this property

Fidelity Hotel

Hotel with a restaurant, a quick walk to Rocket Arena
Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 97 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a communal living room and a banquet hall.
Enjoy Regional cuisine at Club Room, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Club Room - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 23.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 15 for children
  • Covered valet parking fee: USD 52 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 84-3639488

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Fidelity Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 260 out of 300 reviews
Rating 8 - Good. 24 out of 300 reviews
Rating 6 - Okay. 7 out of 300 reviews
Rating 4 - Poor. 6 out of 300 reviews
Rating 2 - Terrible. 3 out of 300 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel
Stayed 1 night in May 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Amenities
Absolutely 5 star!
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Tough to comprehend

Was due to arrive on Friday, Called Hotel directly and ask for early check in around 2:00 pm The employee that answered said yes for a $50 fee. When I said no thank you, employee started to back pedal and say with the type of room that we booked it should be no problem. We decided to change our plans and arrive later than 4:00 check in. When we arrived, my wife had to go inside to get the Valet’s Attention. At check in Front Desk ask for credit card for incidentals, No Problem with that, But a $173.50 hold is a little steep. When I checked my credit card after checkout. Was charged for WiFi along with another kind of charge. Front Desk did not make us aware of a WiFi charge. Also got a charge for a chocolate bar in the amount of $6.48. After a phone call to the hotel the $23.50 for WiFi and chocolate bar was reimbursed. Called the GM of the Hotel around Noon today and I still haven’t received a response. The hotel did say I would have the $150 charge come off the credit card excluding the valet charge. All we did was sleep and shower in the room (very small room ) for over $200 I have used Hotels.com often and never have I encountered this type of treatment. Although, It may mean nothing, I WOULD NOT RECOMMEND FIDELITY HOTELS IN DOWNTOWN CLEVELAND,OHIO TO ANY OF MY FRIENDS OR BUSINESS ASSOCIATES.
Stayed 1 night in May 2025

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Stayed 1 night in May 2025

10/10 Excellent

Kathy

Stayed 1 night in May 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem! Loved it and will definitely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our visit! Great location to many things in the Cleveland. A cute quaint hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Nolan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of potential and a beautiful hotel. Would stay again. They still have a few things to work out (didn’t have wash cloths one night, and front desk couldn’t get me any) and had to switch rooms because there was an issue with shower… but really, they hotel was a great value and those things should be correctable to make it a 10/10.
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Great stay!

Beautiful historic hotel. Friendly staff, great food in the restaurant, and great location.
Stayed 2 nights in May 2025

10/10 Excellent

Elliott, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed and cute bathrooms.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Great location tucked away at the center of downtown Cleveland. Friendly and helpful staff. Great food, wonderful house keepers. Would love to stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, unique and very friendly staff that went above and beyond. The steak and eggs were amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully remodeled property in a walkable area of Cleveland. Near stadiums, restaurants, transportation and museums. The staff was friendly, the bar was well done with good service, and the rooms were beautiful although small. I would stay here again.
Stayed 6 nights in Apr 2025

2/10 Terrible

Rosetta

Stayed 2 nights in Apr 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking was north of $50. There is a self-service garage next door, but it was still $42: a considerable add-on when looking at the price. The place felt cramped, especially the room; the very dark theming didn't help. The staff, however, was phenomenal. Caroline, our bartender, was exceptionally exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEAUTIFUL HOTEL/VERY LUSH & COZY

Absolutely beautiful hotel tucked away in the downtown Cleveland area. The room was small but perfect for myself, since I was traveling alone. It was so cozy with a very prestigious look. I will most definitely stay here again if the opportunity arises and I am in Cleveland. I wanted to just stay in that comfy bed all day! The staff was super sweet and helpful as well. Thank you for such a wonderful stay, albeit short. :)
Stayed 1 night in Apr 2025

10/10 Excellent

Alissa, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel convenient to dining, shopping and points of interest downtown. Shout out to the front desk staff, who could not have been more friendly, welcoming and helpful!
Stayed 2 nights in Apr 2025