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Fidelity Hotel

4.5 star property

Photo gallery for Fidelity Hotel

Breakfast, lunch, dinner served; Regional cuisine
Lobby
Meeting facility
Petite Suite
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available

Explore the area

View map
1940 East 6th Street, Cleveland, OH, 44114
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Rocket Arena
    ‪6 min walk‬
  • Place, Progressive Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Queen

Queen

Queen

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King

King

King

9.8 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Corner King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen

Double Queen

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King

Superior King

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vincent Suite

Vincent Suite

Vincent Suite

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Fidelity Suite

Fidelity Suite

Fidelity Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

With a stay at Fidelity Hotel, you'll be centrally located in Cleveland, within a 10-minute walk of Rocket Arena and JACK Cleveland Casino. .This luxury hotel is 0.5 mi (0.7 km) from Progressive Field and 0.8 mi (1.3 km) from Rock and Roll Hall of Fame.

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.4 km
  • Rocket Arena - 6 min walk - 0.6 km
  • Progressive Field - 8 min walk - 0.7 km
  • Rock and Roll Hall of Fame - 13 min walk - 1.1 km
  • Huntington Bank Field - 13 min walk - 1.1 km

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 18 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues - ‬3 min walk
  • ‪Guys Pizza Co. - ‬1 min walk
  • ‪Potbelly Sandwich Shop - ‬1 min walk
  • ‪Rising Star Coffee Roasters - ‬2 min walk

About this property

Fidelity Hotel

Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 97 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a communal living room and a banquet hall.
Enjoy Regional cuisine at Club Room, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Club Room - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 23.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 15 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 84-3639488

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Fidelity Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 593 out of 684 reviews
Rating 8 - Good. 58 out of 684 reviews
Rating 6 - Okay. 19 out of 684 reviews
Rating 4 - Poor. 9 out of 684 reviews
Rating 2 - Terrible. 5 out of 684 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stays ever. Great staff, beautiful place, perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Krystina Del

The staff were super helpful and friendly. Everything was clean and beautifully decorated.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeffrey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptionally cute hotel. The gym facilities were modern and fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in staff were great. Room was very clean. Shower was amazing. Location of hotel was perfect , within walking distance to shops , bars and casino. We walked to Browns Stadium as well .. [was about a 15 minute walk] we would definitely stay here again next time we are in town !
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Lovely staff. Gold membership didn’t do anything, but not their issue. More hotels.com.
Stayed 2 nights in Dec 2025

8/10 Good

Torrence

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 2 nights in Nov 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Love this hotel! I especially love when the hotel doesn’t feel like a hotel. Our room was spotless, staff was professional and polite, bed and pillows were so comfortable, room was nicely appointed with reasonably priced bar and snacks. We will definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Room was
Stayed 1 night in Dec 2025

8/10 Good

Celia

Stayed 1 night in Dec 2025

10/10 Excellent

Adriana

Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office staff and hotel staff were amazing. They even helped get us into our room early and upgraded up from a King to a King deluxe. Left the car with valet and this is when the issue arrived. It was single digit weather in Cleveland with wind gusts of 30-40mph. I texted them and was told me vehicle would be ready in 10minutes. We got down there and no one had bothered to let me know they had an issue with my key to unlock the car. I keep a key cover protector on the key so it doesn’t get dirty or worn. I drive a Mercedes and they could not figure out how to unlock it for the life of them until I disassembled the key cover and took the key apart to show them it had a new battery and they just were not listening to me on how to unlock it. Well, we got to stand there in the front door for an additional 25-30 minutes while these two tried to figure it out. The draft from the wind even through the doors made it brutally cold. If I knew I was going to have to freeze anyways I would have spent the $20 on the garage next door and not the almost $60 for the valet. The key battery and car battery were fine, they were just refusing to listen to me about how to follow the simplest of tasks to unlock my car. Easy to say this put us in a terrible mood leaving there that morning. Would stay at this hotel again for sure. But over my dead body will I be leaving my vehicle with the valet again there anytime soon without an older or more experienced group. 8/10 overall experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing food was excellent!! Will definitely stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Very friendly. Beautiful decor. Loved it!
Stayed 1 night in Dec 2025

10/10 Excellent

Maeve

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Special place, classic style rooms, bar and restaurant a cut above. Staff are excellent and down to earth.
Stayed 1 night in Dec 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities
Had a great time. Clean room, friendly staff and plenty to do close by.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick, Chagrin Falls

Stayed 1 night in Nov 2025

10/10 Excellent

Julien

Stayed 2 nights in Dec 2025

10/10 Excellent

Leonid

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great stuff, awsome restaurant
Stayed 1 night in Dec 2025

8/10 Good

Alvin Jr

Liked: Cleanliness, amenities, property conditions & facilities
Staff, location, room accommodations. Sink was clogged and brunch menu could use a little more life. But amazing stay and city
Stayed 1 night in Dec 2025

10/10 Excellent

Tingting

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025