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White Sand Playa

2.5 star property

Photo gallery for White Sand Playa

TV
Classic Double or Twin Room
Reception
Exterior
TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av 10 norte Mz 5 LT 7, 2, Centro, Playa del Carmen, QROO, 77711
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Central Square
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

With a stay at White Sand Playa in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.6 mi (1 km) from Mamitas Beach.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Central Square - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playacar Beach - 13 min walk - 1.1 km
  • Mamitas Beach - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Don Mario Steak and Pasta House - ‬1 min walk
  • ‪Yum Yum - ‬1 min walk
  • ‪Renzo's Pizza - ‬1 min walk
  • ‪Mr. Kiwi - ‬1 min walk
  • ‪Mercado Los Portales - ‬1 min walk

About this property

White Sand Playa

White Sand Playa offers 14 air-conditioned accommodations with safes and blackout drapes/curtains. Rooms open to balconies or patios. Accommodations offer separate dining areas and include desks. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 14 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 beach bars

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Meal delivery service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Late check-out fee: MXN 250 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

White Sand Playa Hotel
White Sand Playa Playa del Carmen
White Sand Playa Hotel Playa del Carmen

White Sand Playa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Yes cleaned every 2 days. Very nice people
Stayed 28 nights in Jan 2026

10/10 Excellent

Erika

Liked: Cleanliness
Stayed 2 nights in Jan 2026

8/10 Good

Hyumeyra S

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean, air condition was working perfectly, the hotel is in a great location , one block away from everything also not as loud as the main attractions area. Walking distance to the Ado Bus station and the beach, overall it was a pleasant stay for me.
Stayed 2 nights in Jan 2026

6/10 Okay

Florian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Room was clean and good condition but they don t provide any kind of fridge not even in the reception plus tissue paper is a jock or soape , they don t provided , that for a hotel is to much , even a motel provide that or a hostal . The lady in the evning really nice and attentative
Stayed 3 nights in Dec 2025

6/10 Okay

Alfredo, Hawaiian Gardens

Travelled with family
Disliked: Amenities, property conditions & facilities
Feel like a hostel. They close at night. So make plans to check in before then.
Stayed 2 nights in Dec 2025

4/10 Poor

Jaime

Travelled with family
Disliked: Staff & service, amenities
The room was not as shown or described. Rusted shower pipes with rust coming out with water when started. Leaking bathroom sink and water pipes. Only ready it wasn’t completely terrible was because the beds were clean. Le
Stayed 2 nights in Dec 2025

2/10 Terrible

Denisse

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was not as picture really dirty bathroom feel like they have bed bugs I was itchy all night couldn’t sleep and still staff say if you dirty towels or bed covers extra charge I didn’t even want to shower their ewww towels were so old n rusty yous need bed sheets and towels come
Stayed 1 night in Dec 2025

10/10 Excellent

Willard, Spindale

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff
Stayed 1 night in Dec 2025

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lower level rooms have poor ventilation. Otherwise a good stay.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Excellent location, right in the action, a block to 5th ave and tons of restaurants and bars. Only a few rooms in the hotel have been renovated to look like the pictures, mine was not, looked like it was renovated in 1970, but it was clean, no mold, no bugs. Bed was firm but comfortable, smart tv and good A/C. Big issue for me was no mini fridge. Ivan the manager was awesome, very helpful and kind. Come to party or bring earplugs, the nightclub next door gets going around 1130pm and runs until 6am, fortunately they don’t have big bass subs so earplugs actually work
Stayed 3 nights in Feb 2025

10/10 Excellent

Cornelis

Stayed 1 night in Feb 2026

6/10 Okay

Blanca

Travelled with family
Las habitaciones con mejor mantenimiento
Stayed 4 nights in Feb 2026

10/10 Excellent

Brian Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo fue grandioso Y muy cómodo a nuestras nececidades
Stayed 5 nights in Jan 2026

10/10 Excellent

Perla

Stayed 1 night in Jan 2026

4/10 Poor

J. Vicente

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Habitación descuidada. MUCHO RUIDO DE UN ANTRO. NO DEJABA DORMIR.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Dec 2025

4/10 Poor

jose julian pacheco

Stayed 1 night in Dec 2025

10/10 Excellent

LUIS MARTÍN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia.
Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Stayed 3 nights in Jan 2026

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tres bon rapport qualite prix
Stayed 1 night in Dec 2025

4/10 Poor

Samuel

Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Alejandro

Stayed 5 nights in Dec 2025

10/10 Excellent

Cecilia

Stayed 1 night in Dec 2025

6/10 Okay

Juan Pablo

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Estuvo muy limpia la habitación y el servicio pero no me aceptaron 2 tarjetas de crédito diferentes, no si es por no aceptar el cargo con tarjeta o no le querían dar solución a su terminal.
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness
Excelente trato siempre muy amables! Excelente ubicación, a un costado de un estacionamiento público A una cuadra de la quinta avenida La habitación muy bien Comida oxxos farmacia todo a la mano El único detalle fue que está enseguida de un hostal y es un poco ruidoso pero nada que no se pueda tolerar Recomiendo totalmente este hotel
Stayed 1 night in Dec 2025