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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property

Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Land view from property
View from property
Front of property
Exterior
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Playa del Carmen, QROO
  • Place, Paradise Beach
    ‪2 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪16 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

7.4 out of 10
Good
(12 reviews)
  • Ocean view
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

7.2 out of 10
Good
(25 reviews)
  • 100 sq m
  • Sleeps 2

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

7.6 out of 10
Good
(32 reviews)
  • Ocean view
  • 100 sq m
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

8.6 out of 10
Excellent
(33 reviews)
  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

With a stay at Senses Riviera Maya Oceanfront Boutique hotel - Adults only in Playa del Carmen, you'll be on the beach, just steps from Paradise Beach and a 3-minute drive from Playa Paraiso Golf Course. .This beach hotel is 4.8 mi (7.7 km) from Maroma Beach and 7.2 mi (11.6 km) from Tres Rios Ecopark.

What's nearby

  • Paradise Beach - 2 min walk - 0.2 km
  • Nicklaus Design Golf Course - 11 min walk - 1.0 km
  • Playa Paraiso Golf Course - 16 min walk - 1.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 3 min drive - 1.8 km
  • Maroma Beach - 10 min drive - 6.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Lobby Bar Acuarium - ‬17 min walk
  • ‪Restaurante La Plaza - ‬14 min walk
  • ‪Alberca - Pool - Bar - ‬5 min drive
  • ‪La Fuente -Lobby Bar - ‬14 min walk

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and free minibar items. Beds feature premium bedding. 60-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 38 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Cavamar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cavamar - This beachfront restaurant specializes in American cuisine and serves lunch only.
The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
CavaBar - Onsite bar. Open daily.
The Blend Bar - This cocktail bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend
  • The Blend Bar

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.31 per accommodation, per night
  • Resort fee: USD 16.06 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 377 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 94 out of 1002 reviews
Rating 2 - Terrible. 160 out of 1002 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was good, needs improvement, staff was great but food was really flavorless sorry to say it, we will not go back or recommend
Stayed 4 nights in Dec 2025

8/10 Good

valentina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was overall pretty nice. Had some issues with our tv and ony got resolved completely the last night we stayed. Otherwise gorgeous place!
Stayed 3 nights in Dec 2025

8/10 Good

Ernest

Stayed 9 nights in Aug 2025

10/10 Excellent

David Robertson

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, spacious room. Fantastic staff. Santiago at the pool bar/restaurant was great!
Stayed 7 nights in Dec 2025

10/10 Excellent

Noeli

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room was amazing
Stayed 5 nights in Nov 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed at Senses by Artisan the 1st week of Dec 2025. The Service Staff like Chewie (nickname) and Pedro, keep the place alive. Its clean, the beaches are beautiful. The room and view were awesome, the beds are comfortable except the pillows(awful). Downside was the front desk staff, it always felt like we were bothering them. You do need to taxi or drive anywhere to see stuff but this didn't bother us. Overall, we enjoyed our stay.
Stayed 5 nights in Nov 2025

6/10 Okay

Julie Ann, Lancaster

Travelled with family
Disliked: Amenities, property conditions & facilities
The room really needed updated. Old dirty rugs. Staff was good. Food was very good. Poor selection of alcohol unless you paid alot more. Hotel hallway ceiling fall down last day. Couldn't recommend. Resort fee was an over charge.
Stayed 4 nights in Dec 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness
Room was very clean and comfortable and the staff were all wonderful. Property itself is a bit dated and in need of some repairs. But, we had a terrific time and would recommend.
Stayed 4 nights in Nov 2025

2/10 Terrible

Anthony Lawrence Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They didn’t have anything to do. And the food wasn’t good.
Stayed 3 nights in Nov 2025

10/10 Excellent

RAJA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing the place was quiet and clean.
Stayed 3 nights in Nov 2025

6/10 Okay

Muhammad, Vancouver

Travelled with family
STAFF GOOD and supportive. Basic food over charged.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shyller

Liked: Cleanliness, amenities, property conditions & facilities
Great really loved it here
Stayed 5 nights in Nov 2025

2/10 Terrible

Sequioa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If I could leave no stars I would: that place is NOTHING like the pictures. We showed up the pool was cracked up, building rusted, food horrible, and so were the drinks. We checked in went to the room grabbed a bite and a drink and check out immediately!!!!!!! We didn’t even stay one night. AND THEY REFUSE TO GIVE US OUR MONEY BACK! On top of that they don’t even have phones in the room. All convo is through WhatsApp!!!!! DO NOT BELIEVE THE PICTURES AT THIS MOTEL, THEY ARE CALLING A RESORT! AND AGAIN THEY’RE MAKING US PAY FOR NIGHTS WE DIDNT EVEN STAY. VERY LOW BUDGET!
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels were dirty and some wear and tear in the room. There could have also been more staff available for shorter wait times. Other than that it was a beautiful resort perfect for a honeymoon
Stayed 2 nights in Nov 2025

6/10 Okay

Johanah joy Rebekka

Stayed 8 nights in Nov 2025

10/10 Excellent

Pavlo, sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place. Food and bar was amazing.
Stayed 14 nights in Oct 2025

2/10 Terrible

Terra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The front staff was rude. I paid for the all inclusive online and was told I didn't and had to pay again at the resort ( so did multiple people during my stay) there is no easy beach access. My husband cut his foot in their broken down pool. 1 beer available and same repetitive food everyday. Just don't do it
Stayed 5 nights in Oct 2025

4/10 Poor

Emilique

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros- Friendly staff/ attentive staff The room was nice Con’s-The property is very far from anything , certainly for the older crowd, no activities I’m thinking adults only pool parties good drinks definitely not ,when I arrived on the property there was construction men welding the water fountain, the room next door was under construction nosey all day , the pool was blocked halfway due to construction, while in the pool there was a guy on the other side corking and putting new tiles ,hotel is very outdated , although the food was all inclusive it wasn’t very good neither were the drinks … as lovely as the staff were will not be back
Beet salad for dinner
Stayed 4 nights in Oct 2025

4/10 Poor

Freda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, we were told that the elevators were out, and our room was located on the 3rd floor. Plunge pool on the balcony was filled with dirty water and hair. Room smelled like mildew. Only 2 restaurants, the one on the rooftop changed their menu once, and the snack bar food stayed the same. Waited over an hour for scrambled eggs and waffles during breakfast, food was cold the two times we did eat at the hotel, and everything closes early. No activities whatsoever!!!! Hotel staff kept offering us drugs. The hotel itself needs a complete upgrade. View was amazing!!!! Lobby staff were great and very friendly. Honestly I wouldn't waste my time or money here unless it were FREE.
Stayed 4 nights in Oct 2025

4/10 Poor

Pascal

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Best feature was friendly staff. Poor all inclusive option, not worth it. Poor Food choice and quality. Drinks served in plastic cups. Pseudo orange or pineapple juice made from obvious sweetener powder that tasted awful, no real juice. Cocktails: poor quality. Many food items on menu not available (funniest was not having guacamole), all variants of the same basic combo. Slow service, frequently forgetting items ordered or long to be served. Fries poorly cooked, sloppy. Elevator non Functional all week. Took 2 days to fix a faucet to have cold water running. Closest restaurants are 25 min away in playa del Carmen. Resort better looking on photos than reality, poorly maintained furniture. Beach Towels very old / used, need replacing. No social activities, the only adults only aspect is that there is nothing to do if you had kids with you. Music loudspeaker poor quality and only one playing at one end of the pool. Pool poorly maintained with many loose tiles. Small part of accessible beach on one side but many rocks making it difficult to swim comfortably. Other side of beach challenging to access (need to cling to walls and walk over rocks). Replacement of soap and shampoo in room inconsistent. Idem for mini bar. Welcome “Champagne” was in fact cheap and bad tasting sparkling white wine. Poor lighting in room (no light stand or master switch bedside control for main room light). Overall sufficient to chill pool side and read a book otherwise not great value for money
Stayed 7 nights in Oct 2025

10/10 Excellent

Tonjania

Liked: Cleanliness, staff & service
Nice and quiet
Stayed 4 nights in Oct 2025

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel was without power or running water for over 24 hours
Stayed 5 nights in Oct 2025

8/10 Good

Daaiyah

Liked: Cleanliness, staff & service
Small quiet place limited food tho
Stayed 2 nights in Sep 2025

8/10 Good

Yoselyn Ibbette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay & the staff, the property needs some renovations & a better food menu but over all we had a great time & the service was super friendly!
Stayed 5 nights in Sep 2025