See all properties
Save

Iberostar Waves Paraíso Beach - All Inclusive

4.5 star property

Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Exterior
Free daily buffet breakfast
Garden view
On the beach, white sand, sun-loungers, beach umbrellas
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub

Explore the area

View map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
  • Place, Playa Paraiso Golf Course
    ‪5 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Place, Maroma Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Premium Room

Flat-screen TV, video game console, pay films

Premium Room

8.4 out of 10
Very good
(67 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

1 bedroom, minibar, in-room safe, desk

Premium Room, Poolside

8.2 out of 10
Very good
(48 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

7.2 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video game console, pay films

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

1 bedroom, minibar, in-room safe, desk

Premium Room, Poolside

8.4 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video game console, pay films

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video game console, pay films

Premium Room (Promo)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 38 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.6 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, minibar, in-room safe, desk

Premium Room (Pure Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, minibar, in-room safe, desk

Premium Room (Pure Wellness)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • Sleeps 1
  • 2 Double Beds

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Iberostar Waves Paraíso del Mar - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 1,002 reviews
Iberostar Waves Paraíso del Mar - All Inclusive

About the area

Playa del Carmen

Located in Playa del Carmen, Iberostar Waves Paraíso Beach - All Inclusive is by the ocean, a 1-minute drive from Playa Paraiso Golf Course and 9 minutes from Maroma Beach. .This all-inclusive property is 9.4 mi (15.1 km) from Ojo de Agua Beach and 11.5 mi (18.4 km) from Puerto Morelos Beach.

What's nearby

  • Playa Paraiso Golf Course - 5 min walk - 0.5 km
  • Paradise Beach - 17 min walk - 1.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.8 km
  • Maroma Beach - 8 min drive - 4.6 km
  • Tres Rios Ecopark - 13 min drive - 11.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Restaurante La Plaza - ‬8 min walk
  • ‪Lobby Bar Acuarium - ‬8 min walk
  • ‪Snake Bar At Iberostar Maya - ‬10 min walk
  • ‪Star Café - ‬5 min walk

About this property

Iberostar Waves Paraíso Beach - All Inclusive

Beachfront property with 12 restaurants and a full-service spa
Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 424 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a nightclub and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Buffet La Plaza, one of the property's many dining establishments, which include 12 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and a meeting room. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet La Plaza - This buffet restaurant serves breakfast, lunch, and dinner.
Gourmet El Colonial - This restaurant serves dinner only. Reservations are required. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Puerto - This buffet restaurant serves lunch only. Open daily.
Teppanyaki Hashiru - This restaurant serves dinner only. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Iberostar Waves Paraíso Beach - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1023 reviews
Rating 8 - Good. 248 out of 1023 reviews
Rating 6 - Okay. 144 out of 1023 reviews
Rating 4 - Poor. 79 out of 1023 reviews
Rating 2 - Terrible. 56 out of 1023 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 7 nights in Jul 2025

4/10 Poor

Anthony J

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Overall, the experience fell short of expectations. The service was underwhelming, and the food left much to be desired. One major disappointment was the pool hours—they close at 7 wPM, which significantly limits evening entertainment. While the resort offers trolley service for transportation, the trolleys were consistently full, leaving us to walk long distances around what is a very large property. We also saw a few large cockroaches and the poolside bar
From the beachside snack shack
Stayed 4 nights in Jul 2025

6/10 Okay

Paola Alessandra Rosito

Travelled with family
Liked: Amenities
Disliked: Staff & service
No me gusto que hay que reservar para restaurantes en la cena se supone que es todo incluido Es muy limpio La propiedad es muy grande debería haber mas transportación
Stayed 4 nights in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a beautiful resort. We got to see so much wildlife. One thing that should have been better is the AC—our room was never the correct temperature despite multiple service requests. The main buffet leaves a bit to be desired but the restaurant options for dinner were all impressive. The French restaurant was my favorite!
Stayed 5 nights in Jul 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The plants and animals made this resort so unique. It was really nicely laid out and everything was easy to get to and accessible. The food was the only downside of this resort so if you are a foodie I would not suggest it. But everything else made up for it so I would stay here again
Stayed 5 nights in Jul 2025

8/10 Good

Ashley

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Darion

Liked: Cleanliness
Stayed 5 nights in Jul 2025

8/10 Good

Latoya

Travelled with group
Liked: Cleanliness, staff & service, amenities
The overall property was beautiful and staff is friendly and helpful but it isn’t walkable. We also saw a roach in our room at the end of our stay.
Stayed 4 nights in Jul 2025

6/10 Okay

Jenni

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A good enough experience for a first time trip to Cancun. But awful service. Long waits and no explanations to how the resort operated. Lack of address for service, no AC anywhere outside of the rooms, college dorm quality food
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara Valentina Forero

Stayed 7 nights in Jul 2025

10/10 Excellent

Renan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
Stayed 4 nights in Jul 2025

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you could ever want is on the property. The staff was amazingly friendly. All the wild animals on the property made it very interesting and fun. Very nice property but well laid out never felt crowded at dinner‘s pool, beach, etc..
Stayed 3 nights in Jul 2025

10/10 Excellent

Abner

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great since we checked in for a week. The only issue if at all was a bit of a dismissive attitude of the front desk lady, wasn’t as friendly very serious, short dry answers.
Stayed 5 nights in Jun 2025

4/10 Poor

tiffany

Disliked: Amenities
Stayed 7 nights in Jun 2025

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioner in our room did not work we complained and never got fix we had a water leak and they didn’t fix it just mopped up and left
Stayed 4 nights in Jun 2025

8/10 Good

Osny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Noordip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very hardworking staff, everyone is prepared to make your stay an amazing one. amazing facilities, delicious food and drinks, will be staying with iberostar in the future!
Stayed 7 nights in Jun 2025

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere!! I LOVED IT!!, feels like a jungle, staff very polite and nice, the only thing I would suggest is to have more electric outlets in the rooms, very limited, above all, everything was great!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Florina

Stayed 7 nights in Jun 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about this hotel! No issues on any front.
Stayed 5 nights in Jun 2025

10/10 Excellent

jared

Stayed 5 nights in Jun 2025

10/10 Excellent

joy Christer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience. Thanks for going above and beyond Guadalupe (abigail), Gabriela Loby beach and the whole crews staring from the check in to the check out. Un
Stayed 4 nights in Jun 2025

8/10 Good

Joy, Wilkes-Barre Twp.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has open air buffets that can be too hot in 90 degree weather. The beach had so much sargassm no one could get in the ocean. This is my main reason for going is to swim in crystle clear warm ocean. Maybe we should have gotten a notice of this so we could go to another resort.
Stayed 5 nights in Jun 2025

6/10 Okay

Magarita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the Staff! Hospitality was a 10/10! Beautiful Area and Landscaping. The room furniture was very outdated and when they mentioned a mini bar in the description it was a small refrigerator with 6 sodas and 2 beers max. This resort was very family oriented and more for couples I wouldn’t recommend it for singles or friend groups. But other than that it was very relaxing and super lowkey not a party resort whatsoever.
Stayed 5 nights in Jun 2025