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Grand Riviera Princess - All Inclusive

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Dates

May 2026

June 2026

Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas

Creator video - submitted by Alyssa Knight Studio

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa pool
Breakfast included
All-inclusive
Spa
Parking included

Explore the area

Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Place, Playa Xcalacoco
‪4 min drive‬
Place, Playa del Carmen Main Beach
‪15 min drive‬
Place, Xcaret Eco Theme Park
‪27 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪51 min drive‬

Room options

Family Club Pool Access

59 sq m
1 bedroom
Sleeps 5
2 Double Beds

Family Club Deluxe

Good

Garden view
59 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed

Free minibar, in-room safe, desk, blackout curtains

Super Saver

Good

Garden view
55 sq m
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Room

45 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Deluxe Room, Garden View

Very good

Garden view
55 sq m
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Deluxe Room, Pool Access (Pool View)

Good

56 sq m
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Platinum Suite

Good

59 sq m
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Laguna Villa Suite

Exceptional

65 sq m
Sleeps 2
1 King Bed

Similar properties

On the beach, white sand, free beach shuttle, free beach cabanas

Pool
Spa pool
Breakfast included
All-inclusive

includes taxes & fees

16 May - 17 May

About the area

Playa del Carmen

When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This all-inclusive property is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 7.4 mi (12 km) from Maroma Beach.

What's nearby

Playa Xcalacoco - 4 min drive - 1.4 km
El Camaleón Mayakoba Golf Course - 8 min drive - 4.6 km
Playa del Carmen Main Beach - 15 min drive - 9.2 km
Maroma Beach - 21 min drive - 15.8 km
Xcaret Eco Theme Park - 27 min drive - 19.0 km

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Amaranto - ‬19 min walk
‪Fresco Bar - ‬18 min walk
‪Mike’s Coffee - ‬5 min drive
‪Piano Bar - ‬5 min drive
‪Beach Bar - ‬17 min walk

About this property

Grand Riviera Princess - All Inclusive

Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Make yourself at home in one of the 674 guestrooms featuring free minibar items. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor pools, a nightclub, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Buffet Verde, one of the property's many dining establishments, which include 10 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 15 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mexican Restaurant - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Grill Restaurant - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Internacional Restaurant - This theme restaurant serves dinner only. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Access to onsite nightclubs

Onsite live performances

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7 AM to 11:30 AM
10 restaurants
15 bars/lounges
2 beach bars
3 poolside bars
3 swim-up bars
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Buffet Verde
Grill Restaurant
Internacional Restaurant
Italian Restaurant
Mexican Restaurant

Things to do

12 outdoor pools
6 outdoor tennis courts
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Indoor pool
Music library
Nightclub
Playground
Sauna
Shopping
Splash pad
Steam room
Table tennis
Tennis lessons

Family friendly

12 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Indoor pool
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Splash pad

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
Conference centre (5,425 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath

Accessibility

No lift

3 floors
Banquet hall
Built in 2007
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Reception hall
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 10 2026 to April 26 2026 (completion date subject to change). The following areas are affected:

Exterior

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 3.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen

Riviera Princess Suites Inclu

Grand Riviera Princess - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

10/10 Excellent

jennifer

13 Feb 2026

We traveled with 7 people ages 8 months - 46 years old. We had 2 deluxe rooms that connected to each other. We initially booked with Riviera but was relocated to Sunset because of construction on 1/2 the resort. Had option of 4 pools and beach for swimming including one kids pool and water slides. Food in buffet was average and we didn't eat at many of the restaurants

Stayed 7 nights in Feb 2026

10/10 Excellent

Alex

12 Feb 2026

Stayed 1 night in Feb 2026

6/10 Okay

Elaine Yoke Leng

Travelled with partner

10 Feb 2026

Liked: Cleanliness, property conditions & facilities

Amenities and food

Stayed 2 nights in Feb 2026

8/10 Good

Stephanie, Exmore

8 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The rooms were beautiful

Stayed 3 nights in Feb 2026

4/10 Poor

Jose Jesus

Travelled with partner

6 Feb 2026

Disliked: Amenities, property conditions & facilities

*BEWARE All inclusive does not mean all inclusive, expect to be nickel and dimes upon check in and up charged another 30% for amenities that were already included in the booking according to Expedia. Not to mention booking on Expedia and getting an email the next day saying they’re moving you to their sister resort. Very misleading on the initial booking. Spend your money at a more reputable, honest resort. Absolutely not worth the premium price tag (after all the upcharging). Very disappointing!

Stayed 6 nights in Jan 2026

10/10 Excellent

Robert M

6 Feb 2026

Stayed 4 nights in Jan 2026

6/10 Okay

Julie

5 Feb 2026

Stayed 3 nights in Feb 2026

6/10 Okay

Robert

Travelled with family

1 Feb 2026

So much under renovation during the stay and we werent informed until after booking. A lot of amenities not available during the stay including the beach front restaurant and pool side snack bar

Stayed 7 nights in Jan 2026

6/10 Okay

ALLAN

Travelled with family

1 Feb 2026

Liked: Cleanliness, property conditions & facilities

Funny story, I was offered spa treatment by someone there and it ended up being a sales pitch to something else. And it turned into a stressful vacation. I won’t recommend this place. I did like the resort but this sales people need to learn boundaries. Still didn’t get my 650.0 deposit back. Which I will have the credit card company handle. Thanks !

Stayed 4 nights in Jan 2026

8/10 Good

Darlene

Travelled with family

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean recently renovated room. Consistently courteous friendly staff. Food at the a la carte restaurants and the buffets (especially the smaller buffet restaurant near the beach) was consistently very good. Lots of chairs at beach and pool. The resort made a big effort to clean up the beach of seaweed- there wasn’t much this time of year but they had staff raking it up every day. Overall the entire resort was very well maintained with lovely mature landscaping.

Stayed 8 nights in Jan 2026

6/10 Okay

Shawn

Travelled with partner

1 Feb 2026

Liked: Cleanliness

Staff were great, room was cleaned everyday. Food was good, buffet’s were small. The restaurants were really good, pools were really cold. Hotel was under renovation, overall I would not book this resort again.

Stayed 7 nights in Jan 2026

10/10 Excellent

Roger

Travelled with partner

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was awesome

Stayed 3 nights in Jan 2026

10/10 Excellent

Jennifer

29 Jan 2026

Liked: Cleanliness, staff & service, amenities

The rooms were very clean staff always friendly

Stayed 4 nights in Jan 2026

10/10 Excellent

Josue

Travelled with partner

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Super clean room right at the pool, food was amazing. Staff was great very nice place will definitely go back!

Stayed 6 nights in Jan 2026

8/10 Good

Audrea

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff were great. Room was so comfortable. Platinum was the move. The staff at platinum was the best part.

Stayed 4 nights in Jan 2026

6/10 Okay

Briseida

Travelled with family

22 Jan 2026

Liked: Cleanliness, property conditions & facilities

The hotel was in renovation so not all amenities were open and there was lots of construction noise the whole stay

Stayed 11 nights in Jan 2026

10/10 Excellent

David Terry Nichols, Benton Harbor

22 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

yes

Stayed 5 nights in Jan 2026

2/10 Terrible

Serjay

Travelled with partner

22 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

If you’re planning on coming here in the next few months I would strongly reconsider. The resort is currently under construction so more than half of it is shut down and if you’re ok with that and want to relax then you’ll be greeted with the nonstop sound of angle grinders and the thumping of hammers. The beach is a post apocalyptic mess with yellow caution tape, debris, sand bags, washed tree branches and an ungodly amount of seaweed. The rooms smell like mold and the AC works when it chooses to. Overall my one week stay was almost nice thanks to 2-3 amazing employees that truly went above and beyond. If you’re into bad beaches, cold swimming pools, 7am-7pm construction noise, smelly rooms and lack of things to do at a resort then you’ll love this place.

Stayed 1 night in Jan 2026

8/10 Good

Diana

Travelled with family and small children

21 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

More or less everything was very good, the rooms are clean and cozy, the food in the restaurants and buffets is also delicious, the service staff is friendly.

Stayed 9 nights in Dec 2025

8/10 Good

Maribel, Aurora

Travelled with family

19 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Upon arrival, we had two people walk into our room without knocking. We did check in just a little bit early, but we figured it would be communicated. A few days later, they came to drop towels off and we didn’t hear the door knocking and they proceeded to also walk in. Other than those experiences, the room was great. It was very modern and spacious. The bathroom door doesn’t finish all the way to the ceiling and close all the way. It did not feel private at all. The pool areas also don’t have a Jacuzzi, which was a negative since the days weren’t too hot and the pool water was very cold. The entertainment of the evening was great every night. The food at the restaurants was just OK. We preferred the buffet since there was more option. The other thing we don’t like is the pressure of trying to buy whatever program they’re trying to sell. The other thing to note would be that our original reservation was at the other hotel which would’ve had our room facing south and would’ve made our pool area maybe a little bit warmer.

Stayed 5 nights in Jan 2026

10/10 Excellent

jetmira

19 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place

Stayed 3 nights in Jan 2026

10/10 Excellent

Lauren Nicole

Travelled with family

16 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff were nothing but extremely pleasant. Super nice & accommodating. The rooms were immaculate. Even with all the renovations going on, we were still able to have an amazing vacation. Really top notch resort.

Stayed 7 nights in Jan 2026

10/10 Excellent

ainsley

14 Jan 2026

Stayed 7 nights in Nov 2025

10/10 Excellent

kaival

Travelled with partner

14 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely fantastic

Stayed 3 nights in Jan 2026

10/10 Excellent

Ievgenii

Travelled with family

10 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful place to visit.

Stayed 7 nights in Dec 2025

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Grand Riviera Princess - All Inclusive

Photo gallery for Grand Riviera Princess - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Family Club Pool Access

Family Club Pool Access

View all photos for Family Club Deluxe

Family Club Deluxe

View all photos for Super Saver

Super Saver

View all photos for Room

Room

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

View all photos for Platinum Suite

Platinum Suite

View all photos for Laguna Villa Suite

Laguna Villa Suite

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Grand Riviera Princess - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Grand Riviera Princess - All Inclusive Reviews

Reviews

Very good

8.6/10

8.6/10

8.2/10

8.2/10

Reviews