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Grand Riviera Princess - All Inclusive

5.0 star property

Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
Creator video - submitted by Alyssa Knight
Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Breakfast included
  • Housekeeping

Explore the area

View map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪4 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

9.4 out of 10
Exceptional
(11 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

7.8 out of 10
Good
(6 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children’s theme room

Family Room

7.0 out of 10
Good
(24 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5

View all photos for Room

Room | View from room

Room

  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

7.6 out of 10
Good
(25 reviews)
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

7.2 out of 10
Good
(25 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

7.8 out of 10
Good
(196 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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View from property

Ocean Riviera Paradise All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,544 reviews
The price is AU$359
includes taxes & fees
29 Sept - 30 Sept
Ocean Riviera Paradise All Inclusive

About the area

Playa del Carmen

When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This all-inclusive property is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 7.4 mi (12 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.8 km
  • Playa del Carmen Main Beach - 10 min drive - 8.4 km
  • Punta Esmeralda Beach - 12 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Restaurante Hacienda - ‬13 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪La Hacienda - ‬13 min walk
  • ‪Grand Sunset Princess swimup bar - ‬14 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury property on the beach, with 12 outdoor pools
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 674 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Buffet Verde, one of the property's many dining establishments, which include 9 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 9 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2051 out of 4296 reviews
Rating 8 - Good. 1056 out of 4296 reviews
Rating 6 - Okay. 602 out of 4296 reviews
Rating 4 - Poor. 282 out of 4296 reviews
Rating 2 - Terrible. 305 out of 4296 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SHEREEN

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

8/10 Good

susan, ROSEDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Javier

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael James, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service, dining options, evening entertainment...all wonderful!
Stayed 7 nights in Jun 2025

10/10 Excellent

Duan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very beautiful hotel, friendly staffs, and full of activities
Stayed 3 nights in Jun 2025

10/10 Excellent

angelina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and the staff is very friendly. Would stay there again!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very nice staff except for a few. Love the constant cart that takes you to and from the rooms to the lobby
Stayed 5 nights in Jun 2025

10/10 Excellent

Ronald

Stayed 7 nights in Jun 2025

10/10 Excellent

Adrian B

Stayed 7 nights in Jun 2025

8/10 Good

Skyla

Stayed 5 nights in Jun 2025

10/10 Excellent

Yami

Stayed 4 nights in Jun 2025

10/10 Excellent

Ashley

Stayed 5 nights in Jun 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Yara Mouatassam

Liked: Cleanliness
Stayed 3 nights in Jun 2025

6/10 Okay

Sharon

Travelled with partner
After my 4th time here i found the food to be sub par.
Stayed 7 nights in Jun 2025

6/10 Okay

Michels De

Liked: Cleanliness, amenities
No casino and no entertainment at night
Stayed 5 nights in Jun 2025

10/10 Excellent

Margalita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for a family trip.Stuff was very friendly, room comfortable.we enjoyed our stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

Evelin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good service Entertainment was poor and staff stole our sandals from the main pool
Stayed 3 nights in Jun 2025

2/10 Terrible

Stephanie

Last time I came I
Stayed 4 nights in Jun 2025

8/10 Good

Herbert

Stayed 7 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Summer Lucretia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend this property! The staff is amazing!

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend this property! Staff is amazing!
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and friendly staff
Stayed 7 nights in May 2025

2/10 Terrible

Caroline

Travelled with family
Disliked: Amenities
La mayoria de la propiedad esta en remodelacion. Se pidio una habitacion de 2 camas (com mas de 1 mes de anticipacion) y me dieron una habitacion con 1 sola cama. La habitacion que me dieron apestaba a pura humedad y el inodoro estaba tapado. Se reporto pero no hicieron nada. Habia cucaracha en la habitacion.
Stayed 4 nights in Jun 2025