The Imperial Hotel and Convention Centre Phitsanulok

4.0 star property

Room options

View all photos for Duplex Suite

Minibar, in-room safe, desk, free cots/infant beds

Duplex Suite

  • Sleeps 3

View all photos for Deluxe Premium

Deluxe Premium

Deluxe Premium

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Duplex Suite

Duplex Suite

Duplex Suite

  • Lagoon view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Premium Room

Minibar, in-room safe, desk, free cots/infant beds

Deluxe Premium Room

  • Sleeps 2

View all photos for Junior Suite

Minibar, in-room safe, desk, free cots/infant beds

Junior Suite

  • Sleeps 2

View all photos for Imperial Suite

Minibar, in-room safe, desk, free cots/infant beds

Imperial Suite

  • Sleeps 2

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About the area

Phitsanulok

Located in Phitsanulok, The Imperial Hotel and Convention Centre Phitsanulok is connected to the convention center, within a 5-minute drive of Wat Ratburana and Sgt. Maj. Thawee Folk Museum. .This hotel is 11.2 mi (18 km) from Naresuan University and 2.2 mi (3.6 km) from Folklore Museum.

What's nearby

  • Wat Nang Phaya - 3 min drive - 2.7 km
  • Wat Phra Sri Rattana Mahatat Woramahawihan - 3 min drive - 2.7 km
  • Phitsanulok Night Bazaar - 5 min drive - 3.8 km
  • Naresuan University - 20 min drive - 15.5 km
  • Naresuan University Hospital - 21 min drive - 17.0 km

Getting around

  • Phitsanulok Station - 5 min drive
  • Phitsanulok (PHS) - 19 min drive

Restaurants

  • ‪Beef House Yakiniku - ‬4 min walk
  • ‪Imperial Restaurant - ‬4 min walk
  • ‪KFC FSDT Olive Phisanulok - ‬7 min walk
  • ‪Teaspoon Tearoom - ‬4 min walk
  • ‪ร้าน มุมสบาย - ‬6 min walk

About this property

The Imperial Hotel and Convention Centre Phitsanulok

The Imperial Hotel and Convention Centre Phitsanulok offers 292 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and slippers.

This Phitsanulok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

Make yourself at home in one of the 292 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and slippers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Laguna, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Laguna - Onsite restaurant.
Dragon Garden - Onsite restaurant. Open daily.
Risotto Pizza Corner - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 6 AM to 10:30 AM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: THB 300 for adults and THB 150 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dragon Garden
  • Laguna
  • Risotto Pizza Corner

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 800 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 300 for adults and THB 150 for children
  • Airport shuttle fee: THB 180 per person (one-way)
  • Airport shuttle fee per child: THB 180 (one-way)
  • Rollaway bed fee: THB 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Amarin Hotel
Amarin Lagoon
Amarin Lagoon Hotel
Amarin Lagoon Hotel Phitsanulok
Amarin Lagoon Phitsanulok
Amarin Lagoon Hotel
The Imperial Hotel and Convention Centre Phitsanulok Hotel

The Imperial Hotel and Convention Centre Phitsanulok Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 157 reviews
Rating 8 - Good. 72 out of 157 reviews
Rating 6 - Okay. 32 out of 157 reviews
Rating 4 - Poor. 7 out of 157 reviews
Rating 2 - Terrible. 10 out of 157 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Luca

Stayed 1 night in Oct 2025

10/10 Excellent

Sylvain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a relaxing place to be. Great!
Stayed 1 night in Oct 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel service was excellent. The hotel itself is very dated but clean. It’s mainly used for overnight stays for tours.
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
-
Stayed 2 nights in Dec 2024

6/10 Okay

Camino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien para una noche, personal amable en

Tuvimos varios problemas durante la estancia. Es cierto que a pesar de ser cosas que no deben admitirse en un hotel, es de valorar la gestión compensándolo que tuvieron con nosotros, el mejor hotel no es el que no falla si no el que solventa después de haber errado
Stayed 1 night in Dec 2024

8/10 Good

Alison

Travelled with group
Liked: Staff & service, room comfort

Lovely pool. Bedrooms a bit dated but comfortable

Good sized room but could do with a bit of updating. Comfy bed, good breakfast and meals in restaurant. Lovely pool
Stayed 1 night in Nov 2024

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Complained to check in desk, requesting new pillows as the actual pillow was brown with sweat marks, pillow case was clean trying to cover the marks up, changed room as well due to disgusting cleanliness and poor condition, flush toilet and water came out of the handle, doors were hanging on from.top and not commected to bottom of frame , really poor
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel in a beautiful part of Phitsanulok. Full hotel facilities, with very nice buffet breakfast. This hotel can get very busy with its conference facilities. There is also a Spa, Pool and Massage on site.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Stayed 7 nights in Jul 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

6/10 Okay

Takayuki, Anchorage

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel rooms needs to be remodeled… Getting old but has amazing swimming pool.
Stayed 3 nights in May 2024

6/10 Okay

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room are a good size. But very old. While rooms are cleaned every day and new bed sheets daily. There were cobwebs in light shades / corners and bathroom floor walls very dirty skirting etc. which wasn’t just age as was able to improve wall appearance myself by just wiping with a towel.
Stayed 14 nights in Mar 2024

6/10 Okay

dominique

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are quite outdated. Majority of the outlets in the rooms don’t work. You have to run the water for a while before it stops being brown. I couldn’t even get all the lights to shut off so I had to sleep with it on. However, the breakfast was good and the lobby area is very pretty.
Stayed 1 night in May 2023

8/10 Good

Chusak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spaced and clean, but the bathtub needs to be replaces because it is quite dangerous for people to step-in and out. Breakfast is ok.

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is sett back from the road. In a very quiet area. So it's great for sleeping. It also has a very large swimming pool, and very good gym.
Stayed 2 nights in Jun 2022

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

One night at The Imperial

Arrived in the early evening and found reception very welcoming (maybe glad to have something to do as hotel VERY quiet). Meal taken in main restaurant was reasonably basic but tasty - lychee soda was excellent! Room tidy and clean but bathroom a little dated. BIG problem was the pillow - I know we all have different needs but, after staying in hundreds of hotels, this was like a brick (my Thai wife agrees wholeheartedly!) So, tip for any farang - bring your own! Took late breakfast at 9.15 to find we had restaurant to ourselves. Plenty choice to set us up for the day but, understandably, would have been fresher/hotter if we'd been earlier. I've under rated our stay due to the pillow/sleepless hours but no complaints otherwise
Stayed 1 night in Jun 2022

10/10 Excellent

Smith

Travelled with family, Business traveller
Liked: Staff & service
Everything OK
Stayed 1 night in Feb 2022

6/10 Okay

katesirin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
ห้องพักเก่ามาก ตามซอกโต๊ะ หัวเตียงมีฝุ่นจับ แก้วน้ำในห้องมีคราบๆ ให้หมอนสองใบ แต่ในแอพบอก 4 ดาว ขอผ้าห่มเพิ่มคิดเพิ่มอีก 100 ปลั้กไฟใช้ไม่ได้ 2 ที่ ต้องไปเสียบตรบกาน้ำร้อน ห้อวน้ำเป็นอ่างอาบน้ำ มีฟักบัวด้านบนแต่ไม่มีสายยางอาบน้ำเด็กลำบากมาก จูงลูก 1 คน อุ้มอีกคน พนักงานนั่งอยู่ตรงประตูที่ตรวจอุณหภูมิไม่ลุกมาเปิดประตูให้ เป็นแบบนี้สองรอบ สระว่ายน้ำ ไม่มีผ้าเช็ดตัวให้ตามมุมต่างๆ คือจัดระดับโรงแรม มัน 4 ดาวไหนหรอ พนักงานฟร้อนบริการดี เบลบอลบริการดีให้ความช่วยเหลือเยี่ยมมาก ข้าวสวยในโรงแรมแข็งมาก จานละ 19 บ ควรเสริฟข้าวหอมมะลินะ บริการรวมๆคือดี ห้องพักกว้างขวางแต่เก่ามาก ไม่คุ้มกับราคาที่จ่าย ควรรีโนเวทนะ
Stayed 1 night in Jan 2022

6/10 Okay

Maliwan

Stayed 1 night in Dec 2021

2/10 Terrible

william

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Supernok

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2022

10/10 Excellent

Suttida

Stayed 1 night in Jan 2022

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Old hotel with a beautiful Lobby and restaurant, only the rooms haven't been renovated. We also had to pay an upgrade price because they put is in a old room and told us these are Expedia rooms.. how strange, because I booked the room on the picture, and thats what we had at the end, but first paid extra money
Stayed 2 nights in Apr 2021