Book Diamond Resorts Palm Desert accommodation from AU$110

The carpet was wet in the room and we both got sick in suspecting the air filters need to be changed because we both became ill.

Clean room, business trip. The staff however was amazing. The gentleman at the front desk treated us with so much respect from the moment we arrived. That’s what made this stay so great!

the breakfast was fantastic...our room was clean and comfortable, the staff was lovely...pool was excellent, didn't try the hot tub...nice quiet area...would love to stay here again..

Great location, close to El Paseo and reasonable proximity to Palm Springs, the airport and Joshua Tree. Clean, spacious, comfortable rooms equipped with a kitchen. Cons: $30/day parking, cleaning service did not refill shower amenities as requested.

Was a nice stay

Definitely not a place I would recommend staying at. The first room we were provided did not cool down, the AC was not working properly. They tried to fix it and after being in the room for about 4 hours we had to pack everything up and moved to another room that seemed smaller but the AC was working only to find out later that the bathroom door did not close. We went down to the lobby to inform them, only to be told that maintenence waa done for the day and no one could go check on it. We had five people on our reservation and were only provided 3 hand towels and 3 bath towels. We had to go to the lobby and ask for additional towels. The room we were moved to had someone's personal items in one of the drawers, the items were turned in to the staff at the reception area. The two rooms we were in were had several carpet stains, dirty walls, dirty lamps, dirty couches, along with worn furniture. The trash cans around the property had overflowing trash and filthy floors, they definitely need more housekeeping all around including a good pressure washiing. I took out my own trash to the big trash can at the end of the hall several times, which should be cleared out from there by housekeeping a few times a day. On one of the nights I took out my trash and placed it in the trash can around 8pm only to still find it there the next morning when I passed by around 11am. The pool was another story, some days it was so filty with moths, bees and other debris, along with murky water.