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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Local cuisine
Exterior
Indoor pool
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(195 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(31 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
DoubleTree by Hilton Ottawa Downtown
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 2,149 reviews
The price is AU$212
includes taxes & fees
7 Mar - 8 Mar
DoubleTree by Hilton Ottawa Downtown

About the area

Ottawa

With a stay at Homewood Suites by Hilton Ottawa Downtown, you'll be centrally located in Ottawa, within a 5-minute drive of Parliament Hill and Byward Market Square. .This hotel is 1.2 mi (1.9 km) from University of Ottawa and 1.2 mi (1.9 km) from Rideau Canal.

What's nearby

  • Parliament Hill - 12 min walk - 1.0 km
  • Parliament Building - 12 min walk - 1.0 km
  • Rideau Canal - 12 min walk - 1.0 km
  • Elgin Street - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 12 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The 3 Brewers - ‬6 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪Spin Kitchen & Bar - ‬4 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

Hotel with an indoor pool, near Byward Market Square
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms, featuring kitchens with refrigerators and stovetops. Your Tempur-Pedic bed comes with down comforters. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for dinner at Tulip Restaurant & Bar, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 4715 square feet (438 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 28.25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 928 out of 1372 reviews
Rating 8 - Good. 311 out of 1372 reviews
Rating 6 - Okay. 85 out of 1372 reviews
Rating 4 - Poor. 24 out of 1372 reviews
Rating 2 - Terrible. 24 out of 1372 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible room for the price. The lowest priced room actually got us a suite. The room was well maintained, along with the hotel. Breakfast was amazing and such a treat. Well worth it and will definitely be booking again.
Stayed 1 night in Nov 2025

10/10 Excellent

Roselle Angelea

Stayed 1 night in Nov 2025

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! We really enjoyed our time at Homewood Suites by Hilton in Ottawa. The place was super clean, quiet, and comfortable. The breakfast had a nice variety of food, and the location was perfect—walking distance to lots of restaurants and stores. Would definitely stay here again!
Stayed 2 nights in Nov 2025

8/10 Good

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautifully decorated and has a warm welcome feeling. The staff are exceptional. We loved our stay here and would absolutely recommend it
Stayed 3 nights in Nov 2025

10/10 Excellent

Letitia

Stayed 4 nights in Nov 2025

10/10 Excellent

Richa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast menu can be more varied.. and more varieties of tea can be made available
Stayed 1 night in Nov 2025

8/10 Good

Jill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Room was spotless, very good breakfast buffet.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay here
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriel Bogdan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall 👍
Stayed 2 nights in Oct 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was very friendly. The free breakfast was nice !
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline, Toronto

Stayed 4 nights in Oct 2025

6/10 Okay

Mahdi

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was not very clean (bed sheets and towels). Breakfast didn’t have many options.
Stayed 2 nights in Oct 2025

8/10 Good

Josephine

I liked, nice place
Stayed 2 nights in Oct 2025

8/10 Good

Hristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Rooms are clean. The building is located in a great area in downtown Ottawa. The bar/restaurant closing early, so be prepared to have food or grab something before arriving if you check in late. I had to do UberEat. Will be nice if breakfast had more choices of fruits, and more quality choices of food. Overall i recommend this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were lots of options to eat at breakfast so it’s definitely worth getting it included in your stay. Room was clean and quiet, staff were very helpful but the reception desk was always busy. The reception desk is in a very awkward area in the lobby so it was hard checking in when the line-up was long and there was nowhere to stand in a line so someone actually pushed in front of us while we were waiting and never got made to go to the back of the line!
Stayed 3 nights in Oct 2025

6/10 Okay

Magdolin

Stayed 1 night in Oct 2025

10/10 Excellent

Radoua

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was disappointing. Coffee was self-serve which was ok once you figured that out BUT it was weak AND bitter and mugs small that were meant for saucers with no saucers. Cream in those little capsules that spilled everywhere - lots was needed to dilute the bitter coffee. Scrambled eggs were unappetizing, and sausage was a big slice of wiener. Fruit limited to whole apple orange or banana. Long lines for making toast or waffles - especially on thanksgiving Monday - staff were attentive and did their best.
Stayed 3 nights in Oct 2025

8/10 Good

Ronette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Move TP holder !
Stayed 1 night in Oct 2025

8/10 Good

senai

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

8/10 Good

sunni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

2/10 Terrible

Rocco

Disliked: Staff & service, property conditions & facilities
I provided the negative feed back to the hotel. I’m sure they don’t care just gave the same scripted message as they give everyone. Response from hotel below. Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Residence Inn leadership team. Safe Travels,
Stayed 1 night in Sep 2025