Book Norwalk Islands hotels

Room was clean and staff very friendly and helpful. No free breakfast only complaint

What a gem! Clean, friendly, convenient hotel with great amenities! Plenty of parking, quick highway access, comfortable room, friendly staff - would absolutely stay again!

Check in was ok . Not the greatest. Staff is quite stand off ish. My boyfriend and I complained about the tv not working as soon as we checked in and the front desk asked if it was a Samsung. One we said yes she went on to say “ oh they are giving us problems.” What does that even mean? Breakfast food was not cooked thoroughly and we were told only cash or room charge because the debit - credit card machine is out of service. Parking is horrible since it’s a parking lot shared with the Avis car rentals too.

Beautiful hotel , walls are super thin and you can hear everything next door

The rooms were unbearably hot and stuffy. We were told the AC was not on and if we wanted to cool the rooms, open the windows. There were child locks on the windows and we had to call the front desk to get the info on how to open them. This was a hotel wide issue and no one was advised of the cooling issue. Also, the fire alarm went off at 7am and then abruptly stopped.

When we arrived the whole building smelled like septic… our room was never cleaned for the 2 days we were there. We had to ask for additional towels. The only great thing was the front desk the staff, they were pleasant and accommodating. James was so professional and went above and beyond to make sure we were near another person in our party.