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Empress Inn and Suites by The Falls

2.0 star property

Photo gallery for Empress Inn and Suites by The Falls

Restaurant
Exterior
Standard Room
Reception
Balcony

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Clifton Hill
    ‪6 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪13 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

Family Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio
Fairway Inn by the Falls
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
3.2 out of 5, 1,003 reviews
The price is AU$85
includes taxes & fees
16 Nov - 17 Nov
Fairway Inn by the Falls

About the area

Niagara Falls

A stay at Empress Inn and Suites by The Falls places you in the heart of Niagara Falls, within a 10-minute walk of Clifton Hill and Fallsview Casino. .This family-friendly hotel is 0.3 mi (0.5 km) from Skylon Tower and 0.6 mi (1 km) from Casino Niagara.

What's nearby

  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 6 min walk - 0.6 km
  • Fallsview Casino - 10 min walk - 0.9 km
  • Casino Niagara - 11 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 13 min walk - 1.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Dairy Queen - ‬6 min walk

About this property

Empress Inn and Suites by The Falls

Victorian hotel with a restaurant connected to the convention center in Niagara Falls
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video-game consoles. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Digital programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and supervised childcare. Additional amenities at this Victorian hotel include a television in a common area, barbecue grills, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
The hotel offers a complimentary manager's reception on select days.
Empress Inn and Suites by The Falls has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/aeroplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

6.2
Rating 10 - Excellent. 201 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 223 out of 1000 reviews
Rating 4 - Poor. 138 out of 1000 reviews
Rating 2 - Terrible. 210 out of 1000 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pascal Joel was

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Angela

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I like there was fridge and micro and close to all attractions. Parking was too expensive. 14$ plus tax. Toilet paper really thin. Had to pay 100$ deposit and u get it back in 2 days they said. Will need to check in 2 days to make sure i got the refund. No clock, no phone service. Really basic motel. Overall ok stay
Stayed 2 nights in Aug 2025

6/10 Okay

janbri

Liked: Cleanliness
close walks to main tourist area room clean but dated parking OK but extra $14
Stayed 1 night in Aug 2025

6/10 Okay

CEZAR

Travelled with group
Liked: Staff & service, property conditions & facilities
Free parking
Stayed 1 night in Aug 2025

6/10 Okay

Marise

Travelled with family
Liked: Staff & service
The hotel is very good located. For sleeping it was ok, the staff is kind and there is a parking. The bed was confortable, this is not a 5 stars hotel but for sleepling just one night it was perfect, because we were near the cliffin Hill.
Stayed 1 night in Aug 2025

4/10 Poor

Tifa

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Milan

Liked: Cleanliness
M
Stayed 1 night in Aug 2025

2/10 Terrible

Garvit

Stayed 1 night in Jun 2025

8/10 Good

Seenivasagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good for a quick one night stay. I would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2025

8/10 Good

William

Travelled with partner
Liked: Staff & service
You should only charge $ 10.00 for parking, as your neighbourhood only charges $10 .
Stayed 1 night in Aug 2025

6/10 Okay

Asfaqur

Average
Stayed 2 nights in Aug 2025

6/10 Okay

Omid

Liked: Staff & service
simple, clean and affordable
Stayed 1 night in Jul 2025

2/10 Terrible

Muhammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nasty and unclean. The bedsheets are very dirty, and there are too many insects inside the room. The AC is very old, making too much noise, and the front office manager or attendant is very rude.
Stayed 2 nights in Aug 2025

8/10 Good

Tamunoemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Liked: Staff & service
Disliked: Property conditions & facilities
Normal
Stayed 1 night in Aug 2025

4/10 Poor

Isabel

Stayed 1 night in Aug 2025

8/10 Good

sharry

Travelled with family
Liked: Cleanliness, amenities
Average and good for price
Stayed 1 night in Aug 2025

6/10 Okay

Saroj

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

S

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel is in a very good place, close to a lot of restaurants and attractions. The place was clean enough and the customer service was good.
Stayed 4 nights in Jul 2025