See all properties
Save

Empress Inn and Suites by The Falls

2.0 star property

Photo gallery for Empress Inn and Suites by The Falls

Restaurant
Standard Room
Reception
Exterior
Balcony

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Clifton Hill
    ‪6 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪13 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Terrace/patio

Fairway Inn by the Falls

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
3.2 out of 5, 1,026 reviews
The price is AU$73
includes taxes & fees
5 Oct - 6 Oct
Fairway Inn by the Falls

About the area

Niagara Falls

A stay at Empress Inn and Suites by The Falls places you in the heart of Niagara Falls, within a 10-minute walk of Clifton Hill and Fallsview Casino. .This family-friendly hotel is 0.3 mi (0.5 km) from Skylon Tower and 0.5 mi (0.7 km) from Niagara SkyWheel.

What's nearby

  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 6 min walk - 0.6 km
  • Fallsview Casino - 10 min walk - 0.9 km
  • Casino Niagara - 11 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 13 min walk - 1.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk
  • ‪Dairy Queen - ‬6 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk

About this property

Empress Inn and Suites by The Falls

Victorian hotel with a restaurant connected to the convention center in Niagara Falls
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video-game consoles. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and supervised childcare. Additional amenities at this Victorian hotel include a television in a common area, barbecue grills, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
The hotel offers a complimentary manager's reception on select days.
Empress Inn and Suites by The Falls has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/aeroplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

6.2
Rating 10 - Excellent. 197 out of 1015 reviews
Rating 8 - Good. 233 out of 1015 reviews
Rating 6 - Okay. 227 out of 1015 reviews
Rating 4 - Poor. 142 out of 1015 reviews
Rating 2 - Terrible. 216 out of 1015 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Our stay is excellent.. we have a good sleep love to stay again
Stayed 1 night in Jun 2025

8/10 Good

BETTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! 2 young men at check in were very nice. Room was nice for the price. Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Hongsheng

Stayed 1 night in Jun 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ariane

Stayed 1 night in Jun 2025

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Denise Ysabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sabin

Stayed 1 night in May 2025

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Jun 2025

8/10 Good

Athullya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great but okay
Stayed 1 night in Jun 2025

6/10 Okay

maung

Stayed 1 night in Jun 2025

4/10 Poor

S.C.

The place was clean somewhat. The phone, comforter, carpet and some furniture was dirty. No tea only coffee and you weren't introduced to it. The place is dated and needs some updating. Those old plastic chairs on the balconey need to throw out. However, it's to the fall and lots of restaurants are in very close proximity. If you need a cheap overnighter, this may work. No children as this may freak them out!!
Stayed 1 night in Jun 2025

10/10 Excellent

Amandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sami

Travelled with partner
Disliked: Cleanliness, amenities
Shower was dirty, bed sheets had strains,parking was hard to find
Stayed 1 night in Jun 2025

8/10 Good

Arzaga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the weekend
Stayed 2 nights in Jun 2025

6/10 Okay

Ethan

Stayed 1 night in Jun 2025

6/10 Okay

Aaron

Liked: Cleanliness
Didnt like the staiirs. Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Sandeep

Stayed 1 night in Jun 2025

10/10 Excellent

Rohit

Stayed 1 night in May 2025

6/10 Okay

Aws

Travelled with group
Liked: Cleanliness
bathroom smelled funky and the shower doesn’t work well. tv also didn’t have batteries but that’s fine. beds were clean atleast and the stay was nice.
Stayed 2 nights in Jun 2025

8/10 Good

Youssef

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice and clean to stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Ishpreet

Disliked: Cleanliness, staff & service, amenities
Bruh just put extra 50$ and get a good motel or hotel. This isnt work at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Navneet

Liked: Cleanliness, property conditions & facilities
Clean room and nice experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was in a great spot, friendly staff and clean rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Paras

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Jun 2025