See all properties
Save

DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Penthouse, 1 King Bed, Non Smoking, Balcony
Hypo-allergenic bedding, in-room safe, blackout curtains
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout curtains

King - Empire State Building View No Smk

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout curtains

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard King - Non Smoking

8.6 out of 10
Excellent
(138 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(94 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant

Doubletree by Hilton New York Times Square South

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,469 reviews
The price is AU$337
includes taxes & fees
28 Sept - 29 Sept
Doubletree by Hilton New York Times Square South

About the area

New York

With a stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be centrally located in New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.8 mi (1.3 km) from Empire State Building and 1 mi (1.7 km) from Chelsea Market.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬1 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬1 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪Back Bar @ Hotel Eventi - ‬2 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Hotel with a restaurant, a quick walk to 5th Avenue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 236 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Reviews

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 914 out of 2064 reviews
Rating 8 - Good. 548 out of 2064 reviews
Rating 6 - Okay. 358 out of 2064 reviews
Rating 4 - Poor. 135 out of 2064 reviews
Rating 2 - Terrible. 109 out of 2064 reviews

Reviews

10/10 Excellent

anna

Travelled with group
Liked: Amenities
It was great! Friendly staff and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

dave

Travelled with partner
Liked: Amenities, property conditions & facilities
A nice small hotel in Chelsea with lots of options for restaurants, and quite an easy walk to Times Square.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating and friendly. Will definitely stay on my next visit to NYC.
Stayed 3 nights in Jun 2025

6/10 Okay

Akida

Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Terri, Altadena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walk to Time Square, Madison Square Gardens, Macy, etc
Stayed 3 nights in Jun 2025

10/10 Excellent

Irwin

Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great view!
Stayed 3 nights in Jun 2025

8/10 Good

Carol

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok but Small
Stayed 4 nights in May 2025

4/10 Poor

Kimberly

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had small flies coming out of the shower drain which was gross. What was even worse was that it was 96 degrees and the hallway had no ac and the one elevator was broken. This meant that there was only ONE ELEVATOR for the entire hotel…. And it didn’t have AC either. Took me 30 minutes to get out of the hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Stefanie

Travelled with family
Disliked: Property conditions & facilities
Only one elevator worked waited over 20 mins. Air conditioner did not blow out cold air
Stayed 1 night in Jun 2025

10/10 Excellent

Carol, Freeport

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really excellent! They went out of their way to accommodate me when I ask for something. Great experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

ahhyeon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and kind!
Stayed 3 nights in Jun 2025

2/10 Terrible

Oscar

The property had no AC. The hallways were at least 80 degrees plus. Only one elevator worked for 27 floors. It took 40 minutes - no exaggeration, to get my bags.
Stayed 5 nights in Jun 2025

4/10 Poor

Mila

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property because of location and price. I thought with DoubleTree I could expect a certain standard. I was rather disappointed. It was not very clean, and I had to move rooms late at night due to suspected bed bugs. Staff was not very friendly or seemed concerned with the visible bites on my body. I would have preferred to change hotels but the new rooms seemed fine, albeit not super clean either. Additionally, only one of two elevators was working which led to a lot of delays. The sign stating maintenance seemed to be somewhat permanent.
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Fix the elevators and give back the coffee

This was our third stay in 12 months. This time around we had to deal with constant elevator issues. Our room was on the 9th floor. First of all, there are only 2 elevators to serve all hotel guests. The maintenance and service people also use them. For 2 days out of the 3 we stayed, one elevator was out of order. We needed to get downstairs with luggage to check out. We are unable to take 9 flights of stairs, especially with large luggage. The one working elevator took as long as 12 minutes to come, and each time it did come, it was of course full and we were unable to get in. Finally in desperation we called for an “up” elevator and rode it to the top floor (maybe 25th?) and then all the way back down. On the way back down, every stop it made left people unable to get in. Although this may seem trivial, there is no more complimentary coffee in the lobby in the morning. I think almost all hotels offer coffee. Doesn’t seem like a big deal to me. We will not go back here, too many other options.
Stayed 3 nights in Jun 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxed and reasonably priced for the location. Staff members very good.
Stayed 5 nights in Jun 2025

4/10 Poor

Sushma

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mia

Stayed 3 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveller
Disliked: Room comfort
Run down
Stayed 1 night in Jun 2025

6/10 Okay

Frances, Ponce

Elevator
Stayed 2 nights in Jun 2025

4/10 Poor

Luiz

Disliked: Staff & service, property conditions & facilities, room comfort
Elevator maintenance made the experience very poor, 10-15min wait to get to my room, had to take the stairs several times. Very small room, old towels, extremely soft mattress. In summary, not going back
Stayed 6 nights in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025