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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Restaurant
Point of interest
Premium bedding, pillow-top beds, in-room safe, desk
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
320 W 36th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪3 min walk‬
  • Place, Times Square
    ‪10 min walk‬
  • Place, Rockefeller Center
    ‪16 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(181 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(196 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

New York

Crowne Plaza HY36 Midtown Manhattan by IHG is centrally located in New York, a 5-minute walk from Madison Square Garden and 9 minutes by foot from Times Square. .This hotel is 1 mi (1.7 km) from Rockefeller Center and 1.1 mi (1.7 km) from Grand Central Terminal.

What's nearby

  • Madison Square Garden - 3 min walk - 0.3 km
  • Times Square - 10 min walk - 0.8 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 16 min walk - 1.4 km
  • Grand Central Terminal - 19 min walk - 1.7 km

Getting around

  • 34 St. - Penn Station - 2 min walk
  • Penn Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪White Castle - ‬2 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Stout NYC - ‬2 min walk

About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 251 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Midtown Manhattan Hotel

Crowne Plaza Midtown Manhattan New York

Crowne Plaza HY36 Midtown Manhattan Hotel

Crowne Plaza HY36 Hotel

Crowne Plaza HY36

Crowne Plaza Midtown Manhattan

Crowne Plaza HY36 Midtown Manhattan

Crowne Plaza HY36 Midtown Manhattan by IHG Hotel

Crowne Plaza HY36 Midtown Manhattan an IHG Hotel

Crowne Plaza HY36 Midtown Manhattan by IHG New York

Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1338 out of 1882 reviews
Rating 8 - Good. 385 out of 1882 reviews
Rating 6 - Okay. 102 out of 1882 reviews
Rating 4 - Poor. 24 out of 1882 reviews
Rating 2 - Terrible. 33 out of 1882 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Roger

Stayed 1 night in Feb 2026

8/10 Good

George

Liked: Cleanliness, staff & service
Nice place but rooms are very small
Stayed 4 nights in Feb 2026

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean ! They staff was great customer service representative Ray provide Amazing customer service advising me off the rewards for loyalty members. I wish would paid attention to the fact there’s a resort fee. Don’t be surprised at check-out.
Stayed 3 nights in Feb 2026

10/10 Excellent

Vicky McJunkin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, very attentive and willing to help. Room was clean every day. Great place to stay.
Stayed 5 nights in Jan 2026

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice clean and loved the drink they offer during check in
Stayed 1 night in Jan 2026

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was great!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Heidi, Webster

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating and helpful. Even the other guests seemed happy and friendly! Room was clean and quiet and we were centrally located to all the activities we had planned while in the city. We will definitely book here again!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Stayed 4 nights in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Jan 2026

10/10 Excellent

Yadiel

Liked: Cleanliness, staff & service, property conditions & facilities
Go see Damian at the restaurant very Good Service
Stayed 4 nights in Jan 2026

10/10 Excellent

Debora

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Raul, Pico Rivera

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and easy to move around . Location is great
Stayed 6 nights in Jan 2026

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! Very calm and great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Myntoleah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location, excellent service, clean and spacious room. Nice hotel for a quick family getaway.
Stayed 2 nights in Dec 2025

10/10 Excellent

AnnMarie, Cortlandt Manor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was friendly and location was convenient and safe.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodolfo

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

6/10 Okay

Houssain

Stayed 8 nights in Dec 2025

8/10 Good

Andrew Zein

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff: front desk, mangers on duty, night shift, door keepers.
Stayed 12 nights in Dec 2025

10/10 Excellent

Brian

Solid hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our needs, right by a subway station, literally around the corner from Madison Square Garden (we were in town for a concert there) and easy access to all the other things we wanted to see, eat, visit. Staff were super friendly and checked in regularly to make sure everything was to our satisfaction. Very quiet and safe (doors locked from 11pm onwards, need room key to access) Rooms are small but you don't spend much time in the room anyways. Beds were comfy and the bathroom was clean and updated. Would stay here again
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are incredible! From the front desk to porters to the room servicing team, nothing too much trouble and always a cheery smile and hello, if IHG could replicate this formula from this hotel team they have a winner! People really genuinely focused on customer service that also seem to love their jobs!
Stayed 15 nights in Dec 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Service in restaurant took awhile but overall it was fine
Stayed 4 nights in Dec 2025

8/10 Good

Jari

Liked: Cleanliness, amenities
Clean, spacious room. Roomy bathroom and shower.
Stayed 4 nights in Dec 2025