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Cambria Hotel New York - Chelsea

3.5 star property

Photo gallery for Cambria Hotel New York - Chelsea

Property amenity
Lobby
Exterior
2 bars/lounges, rooftop bar
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
123 W. 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Madison Square Park
    ‪8 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

Deluxe Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Non Smoking, City View

7.8 out of 10
Good
(12 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New York

With a stay at Cambria Hotel New York - Chelsea, you'll be centrally located in New York, a short 7-minute walk from Madison Square Park and 10 minutes by foot from Empire State Building. .This hotel is 0.9 mi (1.4 km) from The High Line Park and 1 mi (1.6 km) from Times Square.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Madison Square Park - 8 min walk - 0.7 km
  • Empire State Building - 8 min walk - 0.7 km
  • The High Line Park - 11 min walk - 1.0 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Taqueria By El Prieto - ‬1 min walk

About this property

Cambria Hotel New York - Chelsea

Cambria Hotel New York - Chelsea offers 135 accommodations with safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
At Cambria Hotel New York - Chelsea, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cambria Hotel New York - Chelsea has a restaurant on site.
City View Rooftop Lounge - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open select days.
Social Circle - This bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 62 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • City View Rooftop Lounge
  • Social Circle

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 62.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Oversize vehicles are subject to additional nightly fees.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CAMBRiA hotel New York Chelsea
CAMBRiA New York Chelsea
Cambria Hotel
CAMBRiA hotel suites New York Chelsea
Cambria York Chelsea York
Cambria Hotel New York - Chelsea Hotel
Cambria Hotel New York - Chelsea New York
Cambria Hotel New York - Chelsea Hotel New York

Cambria Hotel New York - Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1004 reviews
Rating 8 - Good. 268 out of 1004 reviews
Rating 6 - Okay. 108 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth, West Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, room was very clean, quiet, and affordable!
Stayed 1 night in Dec 2025

8/10 Good

Bryon

Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Good all around
Stayed 2 nights in Dec 2025

4/10 Poor

Lauren

Disliked: Staff & service
It was incredibly loud in the hallways. Linens chute, ice maker are right next to rooms in narrow hallway. Loud noise at 10 pm, 2 am, 5 am!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff and accommodations
Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great sized room for NYC. Clean and modern. Friendly staff. Nice bar/restaurant available. Perfect location for exploring Manhattan.
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Yes yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were all attentive, and the location was perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

DeAnna

Liked: Cleanliness, amenities, property conditions & facilities
The staff including Chelsea and Justin were so great. The room was clean and the bed was comfortable. Walkable to great restaurants, MSG and bars.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the price
Stayed 3 nights in Dec 2025

10/10 Excellent

Aleksandr

Stayed 1 night in Dec 2025

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Cambria Hotel Chelsea and unfortunately had a bad experience. The hotel room was dirty, with surfaces covered with dust and the in-room couch having a large stain on it. What's worse is that I accidentally left an article of clothing when I left and called later to have them check to see if it had been found by housekeeping. They told me to call back as housekeeping had left, but they would make a report. After calling back the next day I was told they would look into it and give me a call. After a day with no call, I called back and a woman told me she would personally look into it and call me back within 30-60min. She never called back. I called again the next day and the man who answered the phone was extremely rude and told me that if I hadn't heard anything by now, then the article of clothing was "gone". I called Choice Hotels customer service and the woman on the phone told me NO report had ever been filed regarding the lost property, despite Cambria staff telling me one had been filed. She then gave me the Hotel Manager's email to reach out for a resolution and he never replied. I get leaving an item is not the fault of the property, but the way the staff acted towards the situation is downright shady and poor customer service. I will avoid Choice Hotels in the future and if you are looking for a clean, honest hotel to stay at, I'd suggest you avoid this one.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet hotel, and it did not feel crowded despite it being a couple weeks before Christmas. Loved the area - close to the subway, great restaurants and shopping. We would definitely stay here again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alexandria

Stayed 4 nights in Dec 2025

10/10 Excellent

Dave

Stayed 2 nights in Dec 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy
Stayed 1 night in Dec 2025

10/10 Excellent

Faruk, Utica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff, cleanliness, friendliness
Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Stayed 5 nights in Nov 2025

8/10 Good

Arnold

Stayed 3 nights in Nov 2025

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Abiodun Gabriel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very cleaned room. and it was more of a great hotel and conducive room than it was displayed online. All the staff are very friendly and always at our service for any requests.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald B, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
My room was comfortable, the bed good and the AC worked well. The latter is often an issue for me as I like a cool room to sleep. It was quiet for the most part, except the doors of the other rooms tend to slam shut with a bang. I wish they served breakfast, but there are good options near by. I would stay there again.
Stayed 5 nights in Nov 2025

6/10 Okay

Joseph Emmanuel

Disliked: Cleanliness
Room not clean
Stayed 2 nights in Nov 2025