Hyatt House New Orleans/Downtown

3.5 star property

Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Lobby
Outdoor pool
Free daily self-service breakfast
Hypo-allergenic bedding, down duvets, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Bar

Explore the area

View map
1250 Poydras St, New Orleans, LA, 70113
  • Caesars Superdome
    ‪5 min walk‬
  • Bourbon Street
    ‪10 min walk‬
  • Canal Street
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio King Suite

9.8 out of 10
Exceptional
(31 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room One King Bed

9.4 out of 10
Exceptional
(103 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room Two Queens

9.4 out of 10
Exceptional
(64 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room One King Bed High Floor

9.4 out of 10
Exceptional
(21 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two Queens High Floor

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

High Floor Studio King Suite

9.4 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New Orleans

With a stay at Hyatt House New Orleans/Downtown, you'll be centrally located in New Orleans, just a 3-minute walk from Caesars Superdome and 10 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Bourbon Street and 0.4 mi (0.6 km) from Smoothie King Center.

What's nearby

  • Caesars Superdome - 5 min walk - 0.5 km
  • Smoothie King Center - 8 min walk - 0.7 km
  • Bourbon Street - 10 min walk - 0.9 km
  • Canal Street - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 16 min walk - 1.4 km

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬3 min walk
  • ‪Monkey Board - ‬6 min walk
  • ‪Chapter IV - ‬6 min walk
  • ‪Dave & Buster's - ‬2 min walk

About this property

Hyatt House New Orleans/Downtown

Hotel with free breakfast, a short walk to Caesars Superdome
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 194 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's bar/lounge, H Bar, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the poolside bar. A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 689 square feet (64 square meters) of space consisting of conference space and a meeting room.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:00 AM. The hotel offers a complimentary manager's reception on select days.
H Bar - This bar serves dinner only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 868 out of 1144 reviews
Rating 8 - Good. 188 out of 1144 reviews
Rating 6 - Okay. 58 out of 1144 reviews
Rating 4 - Poor. 16 out of 1144 reviews
Rating 2 - Terrible. 14 out of 1144 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Linda Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit pricey. Don’t mind paying flat rate of $36 a day, but every time you go out you are charged to park. Should be able to pay parking at hotel. Other than that everything else was perfect
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niece graduation

I really enjoyed my stay at the Hyatt house. Very clean staff was very nice. The breakfast amazing.. I definitely will return.
Stayed 3 nights in May 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was quiet. it smelled like wet dog throughout the halls. there is an unexpected 100$ deposit when i checked and parking is 35$ per day. other than that i enjoyed the quietness.
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in May 2025

10/10 Excellent

Chimelia D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom walk in shower
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars across the board

Wonderful stay with spouse. Right in the heart of the city, quick walking access and beautiful views.
Stayed 1 night in May 2025

10/10 Excellent

Troy, Lafayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, excellent breakfast. Walking distance too many areas. Friendly staff
Stayed 1 night in May 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Confusing, parking is at a public lot next door, there is a drop off in front, unmanned w checkin on the 11th floor, where you get stuck because it appears like a valet area, second the ac goes off in the middle of the night, so it’s hot in the room! Free buffet breakfast was excellent!
Stayed 2 nights in May 2025

10/10 Excellent

Ron

Stayed 2 nights in May 2025

10/10 Excellent

Reshema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and bar provided excellent customer service
Stayed 3 nights in May 2025

10/10 Excellent

Charleston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Deborah Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was meticulously cleaned and the staff in every department was friendly. I absolutely loved the breakfasts! So many delicious choices! Even a gluten free guest has many options.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jeannie

Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bill

Stayed 1 night in Apr 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here twice during our cruise — both before and after — and had a wonderful experience each time! Highly recommend this hotel. The breakfast each morning was fantastic, and the location is perfect: close enough to the French Quarter to walk, yet tucked away enough to feel peaceful and safe. They kindly held our luggage so we could explore the city until our room was ready. We’ll definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Samara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and the room was excellent. Very clean and professional service
Stayed 1 night in Apr 2025

10/10 Excellent

Katira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attended to my last minute needs being considered and kind
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Stayed 7 nights in Mar 2025

10/10 Excellent

Tiffany

Stayed 1 night in Apr 2025

4/10 Poor

Michael, Sarnia

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Was in a strategic location for my stay. I checked in online for 4pm and upon my arrival at 4:40, my room was not ready. I expressed my concern because I had an online meeting at 5pm. The gentleman at the front desk did put me in a temporary room while the room I paid up for, was being prepared. Housekeeping was rude when asking for additional blankets. No directory in the room for food. Bathroom door lock was broken. Breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheoyki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time! Clean and safe! Excellent breakfast! Check in was very smooth! Excellent staff and service was very accommodating and pleasant! Definitely recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome property
Stayed 3 nights in Apr 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Apr 2025