Hyatt House New Orleans/Downtown

3.5 star property

Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Lobby
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Outdoor pool
Free daily self-service breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Housekeeping

Explore the area

View map
1250 Poydras St, New Orleans, LA, 70113
  • Place, Caesars Superdome
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪10 min walk‬
  • Place, Canal Street
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio King Suite

9.8 out of 10
Exceptional
(32 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room One King Bed

9.6 out of 10
Exceptional
(106 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room Two Queens

9.4 out of 10
Exceptional
(65 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room One King Bed High Floor

9.4 out of 10
Exceptional
(21 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two Queens High Floor

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

High Floor Studio King Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New Orleans

With a stay at Hyatt House New Orleans/Downtown, you'll be centrally located in New Orleans, just a 3-minute walk from Caesars Superdome and 10 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Bourbon Street and 0.4 mi (0.6 km) from Smoothie King Center.

What's nearby

  • Caesars Superdome - 5 min walk - 0.5 km
  • Smoothie King Center - 8 min walk - 0.7 km
  • Bourbon Street - 10 min walk - 0.9 km
  • Canal Street - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 16 min walk - 1.4 km

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Walk-On's Sports Bistreaux - ‬3 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬5 min walk
  • ‪Dave & Buster's - ‬1 min walk

About this property

Hyatt House New Orleans/Downtown

Hotel with free breakfast, a short walk to Caesars Superdome
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 194 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's bar/lounge, H Bar, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the poolside bar. A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 689 square feet (64 square meters) of space consisting of conference space and a meeting room.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:00 AM. The hotel offers a complimentary manager's reception on select days.
H Bar - This bar serves dinner only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 907 out of 1188 reviews
Rating 8 - Good. 194 out of 1188 reviews
Rating 6 - Okay. 57 out of 1188 reviews
Rating 4 - Poor. 15 out of 1188 reviews
Rating 2 - Terrible. 15 out of 1188 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shamein

Stayed 2 nights in May 2025

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and very convenient to visit the French Quarter.
Stayed 1 night in Jun 2025

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel’s
Stayed 1 night in Jun 2025

10/10 Excellent

Antoinette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean. Restuarants in the building jad excellent food. Its family friendly and beautiful. The breakfast was my 8yr old grandson favorite!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comforting
Stayed 2 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Janella L Jackson

Stayed 3 nights in Jun 2025

10/10 Excellent

Clark, Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, EXCELLENT Full Breakfast Buffett included Very CLEAN Rooms, Wonderful Staff Small Gatorade 💲5.50 (Stop at Walmart first 😂😂😂)
Stayed 3 nights in Jun 2025

10/10 Excellent

Alett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
VERY well located for events occurring at the Smoothie King Center. Easy walking distance. Allows pets but there is limited grass to walk your pet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jayshriben

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Everette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent!!!! We love it!!!!
Stayed 3 nights in Apr 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We wouldn’t stay here again. It wasn’t as advertised unfortunately. Our room was dirty and we had two workers enter without knocking, one while I was in the shower and one right after we checked in while we were changing. Our room had a lot of cosmetic problems and wasn’t very clean. It was unfortunately a disappointing stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nakia

Stayed 5 nights in Jun 2025

10/10 Excellent

Jazmion

Stayed 2 nights in Jun 2025

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality
Stayed 1 night in Jun 2025

10/10 Excellent

layne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room with a great view of the city

Great view from a corner room; really nice sweet! It was perfect for five people! Very clean and very comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Licey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Mya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely love how quick it was for me to check in and you are allow to check out before 11am which you’ll receive a email to check out your self. The breakfast was fantastic and had plenty of options especially for me because I’m a picky eater. The hotel had parking low as $6 for 2 hours and if you have a plans that the quickest option then a parking meter to me. They have chick fil a and a Dave and busters right next to the build to enjoy as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sierra

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

CHRISTY

Stayed 3 nights in May 2025

10/10 Excellent

Amanda, Ocoee

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful. I really enjoyed my stay at the Hyatt House. I did have a minor inconvenience due to some noisy neighbors but the front desk staff moved me immediately and made no qualms about it. There was free breakfast every morning as well. I loved my stay and I would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

4/10 Poor

Brenda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is extremely difficult to maneuver. No on street check in and getting luggage to the 11th floor to check in is ridiculous. No mention of this in any communication from the Hotel emails received from the hotel. The outlets in our room would not hold a plug, carpet around thermostat was wet and the carpet, and furniture was stained and marred. Advertised small eats and cocktails from 4-6. Which we thought were complimentary, but were at our cost.
Stayed 1 night in Jun 2025

10/10 Excellent

Talaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great breakfast. Wonderful hotel.
Stayed 4 nights in Jun 2025