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Holiday Inn Express New Orleans - Arts District by IHG

3.0 star property

Photo gallery for Holiday Inn Express New Orleans - Arts District by IHG

Exterior
Free daily buffet breakfast
Restaurant
Property amenity
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪3 min walk‬
  • Ernest N. Morial Convention Center
    ‪10 min walk‬
  • Bourbon Street
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(67 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bunk Bed Standard

1 bedroom, premium bedding, pillow-top beds, in-room safe

1 Queen Bunk Bed Standard

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 1 Queen Bunk Bed

View all photos for 1 Queen Bunk Bed Standard, Sofa Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

1 Queen Bunk Bed Standard, Sofa Bed

  • Sleeps 7
  • 1 Queen Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

New Orleans

Located in New Orleans (Arts/Warehouse District), Holiday Inn Express New Orleans - Arts District by IHG is a 4-minute walk from National World War II Museum and 11 minutes by foot from Ernest N. Morial Convention Center. .This boutique hotel is 0.8 mi (1.3 km) from Caesars Superdome and 0.8 mi (1.3 km) from Smoothie King Center.

What's nearby

  • National World War II Museum - 3 min walk - 0.3 km
  • Ernest N. Morial Convention Center - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 15 min walk - 1.3 km
  • Caesars Superdome - 15 min walk - 1.3 km
  • Bourbon Street - 15 min walk - 1.3 km

Getting around

  • Saint Charles at Saint Joseph Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬6 min walk
  • ‪Pêche Seafood Grill - ‬7 min walk
  • ‪Herbsaint - ‬5 min walk
  • ‪Flamingo A-Go-Go - ‬5 min walk
  • ‪True Food Kitchen - ‬3 min walk

About this property

Holiday Inn Express New Orleans - Arts District by IHG

Hotel with free breakfast, steps from National World War II Museum
Holiday Inn Express New Orleans - Arts District by IHG offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - Arts District by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 463 out of 1008 reviews
Rating 8 - Good. 239 out of 1008 reviews
Rating 6 - Okay. 120 out of 1008 reviews
Rating 4 - Poor. 74 out of 1008 reviews
Rating 2 - Terrible. 112 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Georgette, San Antonio

Travelled with partner
Great service of the staff. Receptionist and Valet Parking
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff. Great location. Almost everything from Downtown to French Quarters is walkable. Hotel is in very good condition. Pretty good free hot breakfast. Room size are on the smaller side. Only minus points is no free parking.
Stayed 4 nights in May 2025

10/10 Excellent

Donald

Liked: Staff & service
Disliked: Property conditions & facilities
The price was reasonable and it's near Amtrak. The desk clerk was pleasant, courteous and helpful. The room is clean, but the furnishings are punatively Spartin.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is the parking could be more convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Ok finally after some email interchange the issue that I had was solved. Thanks Hotels.com and Holiday Inn Express for solving. For the rest all great
Stayed 3 nights in May 2025

10/10 Excellent

Lanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, the breakfast was very good, only downside was if you didn’t arrive early for breakfast when things ran out they weren’t always replaced. I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location as it was a few blocks from the WWII Museum and the street car. The bus stopped right in front of the hotel as well. Beds were comfortable and staff was super friendly.
Stayed 4 nights in Apr 2025

6/10 Okay

Ethan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Entire hotel room-safes do not work. Front desk is aware but no projected schedule for fixing. Beyond that the room safes are tiny and might fit a wallet plus a small e-reader. A full sized table wouldn't fit. Room 403: 1 of 2 queen sized memory foam mattresses was unusably destroyed (as if a thousand pound weight had been placed on the mattress permanently deforming the mattress. Room 405: leaky pipe in the bathroom (shower or sink???) allowing soapy water to get under the vinyl flooring in the main room. Drywall/plaster under the sink was visibly moldy and rotting which renders this particular room unfit for use advertised. The room needs to be closed for several days for the affected wall to be removed, the leak to be identified and corrected and for new wall to be constructed...this is not a "spray some bleach on it" issue. Pleasant staff. Nice bare bones gym. For the same approximate price past experiences at Holiday Inn Expresses on Loyola and O'Keefe were superior.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sophie

Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
It was perfect
Stayed 1 night in May 2025

8/10 Good

Patrick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was a nice size, on the ground floor with a big king bed. Had everything that was needed. Tv was a nice size although the remove was not the standard one and was a universal replacement and didn’t work as well. Would recommend a mat / towel for the floor when having a shower. Breakfast was nice, although pancake maker was out of use for a few days. A nice selection hot and cold. Overall was a very pleasant stay.
Stayed 7 nights in Apr 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to the downtown. Staff are nice. There were no maintenance on site so when we went to the 1st room, the lights weren’t working and were were given a new room. The new rooms lights worked but with room at street lamp level and no curtains in two of the three windows, which we didn’t realize until we got back late and the room was quite bright. Staff said window shades on back order. Ask for and was provided a thick blanket to cover window and slept better that night.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Close to train station and close to several museums. Perfect for what we were visiting here.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Stayed 4 nights in Apr 2025

10/10 Excellent

Dextee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cabrisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

beatriz

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Breakfast was great! Location worked well because you had the option of taking the nearby trolley or walking to the french quarter. Also WWII museum was just around the corner. Would definitely stay again. Only issue is parking. They do have valet but it you park in the lot directly behind the hotel it is very expensive. Lot is not part of the hotel so just know it will cost you quite a bit. Hotel was nice and quiet.
Stayed 2 nights in Apr 2025

6/10 Okay

Cecilia

Liked: Staff & service
Having stayed in many Holiday Inns, this was below par. ~The breakfast was adequate, nothing special. ~The service was good. The staff was friendly but absent from the front desk at times. One was complaining in the lobby about their job. One of the staff charged us for sundries another did not. There were no prices posted. The room had great AC and a comfortable bed, a fridge, microwave that worked. ~Towels were replaced but we didn’t have a bath mat after the first day. -The shower dripped after use and had mold in it. Hot water was plentiful. -We chose this hotel because it was on the streetcar line but it was broken during our stay. This cost us added inconvenience and travel expense. We were not told this until after we checked in. We should have gotten a discount on parking because of this.
Stayed 3 nights in Apr 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No frills, clean hotel

No frills hotel in NOLA. Clean and simple. We liked having the included breakfast bar available before we went out for the day. Good location that is in between the quarter and the garden district with easy public transit access to both. We walked the 20 min walk back from the quarter nightly with ease and felt safe.
Stayed 4 nights in Apr 2025

8/10 Good

April

Liked: Cleanliness, property conditions & facilities
Nice quiet location.
Stayed 3 nights in Apr 2025

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela May, Goddard

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to the National WWII museum.
Stayed 3 nights in Apr 2025