My family and I stayed here right after we landed in Narita and the night before our departure from Japan. The airport shuttle was really convenient and come/goes frequently/throughout many hours of the day. It takes like 20-30 mins to get from airport terminal 1 to the hotel. Also, there is another hotel shuttle that takes you to the Narita train station, as well as a mall.
We only enjoyed the breakfast during our stay and the selection was yummy, healthy, and varied. I wasn’t feeling well(jet lag) when I landed, but the next morning the miso, fruit, and sweet potato with Citrus revived me. The night before our flight back, I did some laundry and was able to buy soap at the onsite conbini. The rooms were decent and amenities well provided. I would stay here again if I were flying in and out from Narita.