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Newcastle Motel

3.0 star property

Photo gallery for Newcastle Motel

Reception
Outdoor pool
Classic Room, 1 King Bed, Non Smoking
Property entrance
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
270 Pacific Hwy, Charlestown, NSW, 2290
  • Place, Charlestown Square
    ‪7 min walk‬
  • Place, Glenrock State Conervation
    ‪4 min drive‬
  • Place, Westfield Kotara
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, Multiple Bedrooms, Non Smoking

Classic Twin Room, Multiple Bedrooms, Non Smoking

Classic Twin Room, Multiple Bedrooms, Non Smoking

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Studio, Multiple Beds, Non Smoking

Family Studio, Multiple Beds, Non Smoking

Family Studio, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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The price is AU$198
includes taxes & fees
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About the area

Newcastle

With a stay at Newcastle Motel in Newcastle (Charlestown), you'll be within a 10-minute drive of John Hunter Hospital and Lake Macquarie. .This motel is 6.2 mi (10 km) from Newcastle Beach and 0.7 mi (1.1 km) from Charlestown Square.
View more Motels in NewcastleOpens in a new window

What's nearby

  • Charlestown Square - 7 min walk - 0.6 km
  • Carbeen Street Reserve - 3 min drive - 2.0 km
  • Glenrock State Conervation - 4 min drive - 2.7 km
  • Westfield Kotara - 4 min drive - 2.7 km
  • Twin Creeks Reserve - 4 min drive - 2.7 km

Getting around

  • Kotara Station - 4 min drive
  • Newcastle, NSW (NTL-Williamtown) - 34 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬14 min walk
  • ‪Dumpling Story - ‬14 min walk
  • ‪Lee's Yum Cha - ‬12 min walk
  • ‪Nando's - ‬11 min walk
  • ‪Vistana Malaysia Restaurant - ‬10 min walk

About this property

Newcastle Motel

Newcastle Motel offers 18 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. LED televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
Make yourself at home in one of the 18 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, as well as electric kettles and irons/ironing boards.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM

Front desk staffed during limited hours

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Newcastle Heights

Newcastle Heights Charlestown

Newcastle Heights Motel

Newcastle Heights Motel Charlestown

Newcastle Heights Motel Greater Newcastle/Charlestown, Australia

Newcastle Motel Charlestown

Newcastle Charlestown

Newcastle Motel Motel

Newcastle Motel Charlestown

Newcastle Motel Motel Charlestown

Newcastle Motel Reviews

Reviews

6.0
Rating 10 - Excellent. 5 out of 56 reviews
Rating 8 - Good. 19 out of 56 reviews
Rating 6 - Okay. 14 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 12 out of 56 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

paul

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lost/resold my booked rooms so to get higher price for football fans despite having booked and confirmed two months prior to date? Shall not be recommending this motel to my family and friends who would use this during visits to newcastle area. No apology or contact from staff and nobody answers the phone, not a good way to run a bussiness?
Stayed 4 nights in May 2025

10/10 Excellent

Donald

Stayed 1 night in Jan 2022

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was basic which was all we required, walls and fixtures were dirty and could use a fresh paint or scrub down/replacement
Stayed 1 night in Nov 2021

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2021

2/10 Terrible

Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was filthy mould and cobwebs and smelt
Stayed 1 night in Nov 2021

6/10 Okay

Richard

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Motel was well situated however quite dated. No staff during check in and check out, initial room was not what was booked however resolved quickly with upgrade to family rooms. Bathroom fixtures were broken and very small but the water pressure in the shower was excellent
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not worth the money

Pool was disgustingly green when asked staff they said it was cleaned the previous day a very disappointed answer just to make me leave There was tea and coffee but no key ingredient "milk" There was no toilet paper at all in the room The taps are literally marked back the from cold water comes out hot and hot water comes out cold
Stayed 1 night in May 2021

6/10 Okay

Katelyn

Liked: Staff & service
Not hot water
Stayed 4 nights in May 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service
No offer of complimentary milk for the coffee, no complimentary soap, shampoo etc! No welcome, no help with anything, no remote for TV had to ask (TV could only be turned on and off without remote- no manual channel or volume buttons). Not very accomodating stay at all.
Stayed 2 nights in May 2021

6/10 Okay

anthony

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The free airconditioning with no glass in windows was fantastic
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS MOTEL, sheets were stained, it took an hour for new sheets this being 10pm. I checked out after one night and was promised a refund on the second night, this has not happened. Door handle difficult to open and close, no kettle in room, pool was not in operation. Nothing like the website offered, extremely disappointing. Noisy, did not sleep till 3am. Office unattended on several occasions.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centre. Clean comfortable rooms. Quiet.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service

Poor

People in room next to me were up all night in and out of their room saying it was crawling with cockroaches. I informed the cleaners 3 times that I am a night shift worker and would be sleeping during the day only to have them walk into my room and wake me not once but twice.
Stayed 2 nights in Nov 2020

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2020

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst stay ever. Not worth it

Not even worth the $99 I paid for it. The bed is itchy. Walls are dirty. Windows had cracks in them. Was on edge the whole night. The walls are paper thin. Don’t think my partner or I even got like one hour of solid sleep with how uncomfortable the beds are and hearing everything going on outside
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2020

8/10 Good

Rob

Liked: Room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Andrew, crescent head

Travelled with family
Disliked: Amenities, property conditions & facilities
We were not given the room that was indicated on the web site. And given what was like temporary accommodation . It was ok but not worthy of the cost.
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shower curtain needed cleaning and I had to turn off the air conditioning unit as it smelt.
Stayed 1 night in Feb 2020