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Holiday Inn Express Newcastle by IHG

4.5 star property

Photo gallery for Holiday Inn Express Newcastle by IHG

Exterior
Meeting facility
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Free daily on-the-go breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Housekeeping

Explore the area

View map
514 King Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪9 min walk‬
  • Place, Newcastle Civic Theater
    ‪14 min walk‬
  • Place, Newcastle City Hall
    ‪14 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Birdwood Park View)

Room amenity

Standard Room, 1 Queen Bed (Birdwood Park View)

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Birdwood Park View)

Room amenity

Standard Room, 2 Single Beds (Birdwood Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Newcastle

Located in Newcastle (Newcastle West), Holiday Inn Express Newcastle by IHG is within a 10-minute drive of Newcastle Beach and John Hunter Hospital. .This luxury hotel is 8.5 mi (13.7 km) from Lake Macquarie and 0.5 mi (0.8 km) from NEX.

What's nearby

  • NEX - 9 min walk - 0.8 km
  • Newcastle Civic Park - 14 min walk - 1.2 km
  • Newcastle Civic Theater - 14 min walk - 1.2 km
  • Newcastle City Hall - 14 min walk - 1.2 km
  • Newcastle Beach - 4 min drive - 3.1 km

Getting around

  • Newcastle Interchange Station - 5 min walk
  • Newcastle, NSW (NTL-Williamtown) - 26 min drive

Restaurants

  • ‪Oceane Hotel - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Morning Market - ‬4 min walk
  • ‪The Lass O'Gowrie Hotel - ‬8 min walk
  • ‪Domino's Pizza - ‬6 min walk

About this property

Holiday Inn Express Newcastle by IHG

Luxury hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Newcastle by IHG offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 170 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and bike storage.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Great Room - This bar serves breakfast and light fare.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle By Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle by IHG Hotel
Holiday Inn Express Newcastle an IHG Hotel
Holiday Inn Express Newcastle by IHG Newcastle West
Holiday Inn Express Newcastle by IHG Hotel Newcastle West

Reviews

Holiday Inn Express Newcastle by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 671 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Goog
Stayed 3 nights in Nov 2025

8/10 Good

Justine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy location with secure parking. Food places within walking distance. Room was small but clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Milena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful, easy to check in, parking was a breeze with paid parking at the hotel, 20 mins walking to honesuckle and theatre etc, new, clean, great selection buffet breakfast, room was clean, new facilities, loved that you got two pillows, one firm and one soft to choose from, mattress was nice and not warn out and lumpy, black out blinds. Lately every hotel I have stayed in has had noisy air conditioners, this one did not, so slept lovely! Definitely coming back.
Stayed 1 night in Sep 2025

10/10 Excellent

Junhua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Caleb

Stayed 3 nights in Aug 2025

8/10 Good

Seyed Morteza, Mount Colah

Liked: Cleanliness, staff & service, property conditions & facilities
I think parking fee should be eliminated.
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location! Clean, spacious and great place to stay overall. Will stay here going forward.
Stayed 1 night in Jul 2025

10/10 Excellent

Loris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect stay for a quick get away to visit family.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert, Bardwell Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and did not disappoint.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcel and Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay.

This is a lovely hotel nice and central. Parking available. Good variety breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Iordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Luke

Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely and the staff were too. Great to have a good breakfast. Sound prooof rooms and well decorated/designed made for a good sleep and rest. Comfy and worthwhile.
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Hotel excellent in all departments, could not fault anything.
Stayed 1 night in Aug 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

Great hotel with easy parking. Lovely breakfast too.
Stayed 1 night in Aug 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pluses- The room was a good size and quiet. The included breakfast was actually pretty good Minuses- The staff were a bit dismissive and disinterested. They told us many times at check in that the hotel was an “ express” not a full Holiday Inn” Their website says there is full dinner available which is misleading! We were told to use the QR code in our room to view the menu and order but it didn’t work. We ordered via the room phone and they called us when it was ready but it is served in take away boxes!! Also very expensive- we ordered a pizza at $30 and it was the tiniest pizza I’ve seen!
Stayed 1 night in Aug 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in was amazing staff member Linda was helpful In the afternoon I ordered two teas and got coffee I did advise the staff in the morning of the experience they where very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Caleb

Stayed 3 nights in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Holiday Inn Newcastle. Its clean, modern, hospitality and local to shops and other amenities. Overall I would return knowing we’ll receive the same level of service, venue standards and hospitality. Only small downsides is cost of parking and variety of breakfast options.
Stayed 2 nights in Jul 2025