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Best Western Plus Apollo Hotel Newcastle

4.5 star property

Photo gallery for Best Western Plus Apollo Hotel Newcastle

Daily continental breakfast for a fee
Premium bedding, minibar, in-room safe, desk
Meeting facility
Executive Room, 1 King Bed, Non Smoking, Balcony
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Place, Charlestown Square
    ‪10 min walk‬
  • Place, Glenrock State Conervation
    ‪3 min drive‬
  • Place, Westfield Kotara
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪38 min drive‬

Room options

Deluxe Queen Room

  • Sleeps 3

Superior Room

  • Sleeps 3

Executive King Room

  • Sleeps 2

King Spa Suite

  • Sleeps 2

Family Room

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(136 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Jetted Tub, Balcony, Panoramic View, Wi-Fi, In House Movies

  • Sleeps 2

Standard King Room With Balcony-Non-Smoking

  • Sleeps 2

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About the area

Newcastle

Located in Newcastle (Charlestown), Best Western Plus Apollo Hotel Newcastle is within a 5-minute drive of Westfield Kotara and Blackbutt Reserve. .This luxury hotel is 3.6 mi (5.8 km) from Dudley Beach and 4 mi (6.4 km) from John Hunter Hospital.

What's nearby

  • Charlestown Square - 10 min walk - 0.9 km
  • Glenrock State Conervation - 3 min drive - 2.3 km
  • Banksia Reserve - 4 min drive - 2.3 km
  • Westfield Kotara - 4 min drive - 2.7 km
  • Twin Creeks Reserve - 5 min drive - 3.1 km

Getting around

  • Kotara Station - 6 min drive
  • Newcastle, NSW (NTL-Williamtown) - 33 min drive

Restaurants

  • ‪Highfields Azzurri Sports Club - ‬17 min walk
  • ‪Guzman Y Gomez - ‬16 min walk
  • ‪Lee's Yum Cha - ‬14 min walk
  • ‪Nando's - ‬13 min walk
  • ‪Vistana Malaysia Restaurant - ‬12 min walk

About this property

Best Western Plus Apollo Hotel Newcastle

Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Babbingtons Bar and Grill, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Newcastle? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Babbingtons Bar and Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (AUD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Babbingtons Bar and Grill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1,076 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 35.0 per day

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Self parking fee: AUD 10.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel

Best Western Plus Apollo International Charlestown

Best Western Plus Apollo International Hotel

Best Western Plus Apollo International Hotel Charlestown

Best Plus Apollo Newcastle

Best Western Plus Apollo International Hotel

Best Western Plus Apollo Hotel Newcastle Hotel

Best Western Plus Apollo Hotel Newcastle Charlestown

Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1009 reviews
Rating 8 - Good. 261 out of 1009 reviews
Rating 6 - Okay. 59 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer, Yerington

Liked: Cleanliness, amenities, property conditions & facilities
The best rest I have had in a long while.
Stayed 1 night in Jan 2026

10/10 Excellent

Tanya

Stayed 1 night in Feb 2026

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff are always fantastic. You can tell it is a great working environment
Stayed 3 nights in Feb 2026

10/10 Excellent

Mark William

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet, comfortable bed, large room and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
Clean comfortable room. Great location and staff friendly. Thanks
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Everything was amazing
Stayed 3 nights in Feb 2026

10/10 Excellent

Eedi

Stayed 2 nights in Dec 2025

10/10 Excellent

Hao

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and very clean
Stayed 1 night in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
I was up graded to a suite, therefore had no complaints. Plenty of room and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

4/10 Poor

Natalie

Stayed 1 night in Jan 2026

10/10 Excellent

Yasmeen

Stayed 1 night in Jan 2026

10/10 Excellent

Takanobu

Stayed 2 nights in Jan 2026

8/10 Good

jack

Liked: Amenities, property conditions & facilities
Bed was not as comfortable
Stayed 3 nights in Jan 2026

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room good staff everything clean
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had room service, the meals were well presented and tasted as we had wanted.
Stayed 1 night in Jan 2026

8/10 Good

Sukhyun

Liked: Cleanliness, staff & service, amenities
good location
Stayed 1 night in Jan 2026

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean & tidy. Beds are comfortable. 414A is on the corner & overlooks the road & carpark, whilst quiet, you do get a lot of light through the windows. Generally not an issue for me but could be for some. Room service food was great as usual.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception stay again and was upgraded to a 2B apartment which was spacious and very comfortable. I return to Apollo Best Western because of the excellent service.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My go to Hotel when in the area. Staff are always fantastic, room & the service meals are great.
Stayed 1 night in Jan 2026

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was perfect and the bed amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristina

Stayed 1 night in Dec 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could not receive free to air tv
Stayed 2 nights in Dec 2025

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2025