Crete Winery Accommodation

The only place to stay near the airport.

The room was always clean. The individual pool was clean with amazing view. However in my 2 weeks at travelling thru Greece and staying at 5 different hotels - the front staff were the least helpful and condescending rude. I arrived by car and at check in was shown on a map where to park the car - problem was I was not asked to park my car off to the side to bring in my luggage. Unbeknownst to me it up and down a hill carrying luggage- small thing yes but lack of helpfulness. As I checked out NEITHER elevators were working so now I am carrying up my luggage 4 flights. I’m young not a huge issue. HOWEVER - the person at the front desk never apologized but repeatedly said someone did not close the doors properly- not an I’m sorry nothing he refused to acknowledge the issue and then got upset when I added the not working elevators to the front on their questionnaire paperwork. Not impressed at all.

There’s a reason this hotel has so many good reviews - it’s absolutely amazingly well run. The rooms actually looked better in person than the pictures to our surprise. I was also very impressed with the food as it was all fresh, healthy and the variety served was all done to a high quality. The staff were also exceptionally helpful. The only minor issue was people reserving sun loungers at the pool but that’s common in many places. However the hotel has ample sun loungers on the beach which made up for it.

Great location, family holiday and we had a great time

My daughter and I stayed at the Aquila Atlantis Hotel during our visit to Heraklion. While it didn't have the unique character and intimate atmosphere of some of the boutique hotels we stayed at elsewhere in Greece, it was still a comfortable and convenient place to stay. The hotel's biggest strengths are its location and amenities. It was easy to walk to many of Heraklion's attractions, restaurants, and the waterfront, making it a good base for exploring the city. The property is modern, well-maintained, and offers the services and facilities you would expect from a larger hotel. Our room was clean, comfortable, and spacious enough for our needs. The staff was professional and helpful throughout our stay, and check-in and check-out were both smooth and efficient. For travelers looking for a full-service hotel in a central location, Aquila Atlantis is a solid choice. It may not offer the charm, history, or personalized feel of a boutique property, but it delivers what it promises: a comfortable stay, good service, and a convenient location for exploring Heraklion. Overall, we enjoyed our stay and would recommend it to visitors who prefer a larger hotel experience or need a convenient base before exploring the rest of Crete.

Staff was very kind and professional. Perfectly clean room. The room comfort was not as expected for a 5 star hotel.