Family accommodation in Mooroolbark

Excellent room condition, 5-star quality. Location is excellent.

Upgraded to a Superior King on level 16…happy and pleasantly surprised. Happy with the cleanliness, the staff were friendly and helpful, buffet breakfast included was sufficient. The only downside was the noise during the day due to work being done and at night due to traffic. Even though I was on level 16 the traffic could be heard quite loudly. Better soundproofing is needed as the banging of doors from other rooms was quite loud.

Food ( I presume from room service from the previous occupants of our room) left for over a day by the door. Staff at concierge were attentive. Plastic in bath was lifting up and room was stuffy and hot overnight both nights

Overall a great stay. There was a lengthy delay in getting the portacot delivered and set up on the day of check in which they were very apologetic for (and the lobby looked very busy on check in). Room is a bit small but had most things we needed. Cleaning staff were friendly and even refreshed our daughter's sheets/blankets in the portacot.

The food is excellent, the staff wonderful, and the location and emenities very good.

Nice spacious and modern room