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Mercure Melbourne Southbank

4.0 star property

Photo gallery for Mercure Melbourne Southbank

Interior entrance
View from room
Exterior
Superior Family Room
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

View map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Crown Casino
    ‪10 min walk‬
  • Melbourne Central
    ‪14 min walk‬
  • Marvel Stadium
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room

In-room safe, desk, blackout curtains, soundproofing

Standard Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Family Room

In-room safe, desk, blackout curtains, soundproofing

Superior Family Room

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe King Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Accessible)

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room (Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, soundproofing

Superior Queen Room

8.6 out of 10
Excellent
(71 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin River View Room

Superior Twin River View Room

Superior Twin River View Room

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen River View Room

In-room safe, desk, blackout curtains, soundproofing

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King River View Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Meeting facility

Holiday Inn Express Melbourne Southbank by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,009 reviews
The price is AU$178
includes taxes & fees
6 Oct - 7 Oct
Holiday Inn Express Melbourne Southbank by IHG

About the area

Melbourne

You'll be centrally located in Melbourne with a stay at Mercure Melbourne Southbank, within a 15-minute walk of Crown Casino and Melbourne Central. .This hotel is 1.2 mi (2 km) from Royal Botanic Gardens and 1.6 mi (2.6 km) from Marvel Stadium.

What's nearby

  • Collins Street - 7 min walk - 0.6 km
  • Crown Casino - 10 min walk - 0.9 km
  • Melbourne Central - 14 min walk - 1.2 km
  • Marvel Stadium - 19 min walk - 1.6 km
  • Melbourne Cricket Ground - 2 min drive - 2.3 km

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Waterfront Southgate - ‬3 min walk
  • ‪BearBrass - ‬3 min walk
  • ‪Hopscotch - ‬3 min walk
  • ‪Ludlow Bar & Dining Room - ‬2 min walk
  • ‪Pure South - ‬2 min walk

About this property

Mercure Melbourne Southbank

Hotel with a 24-hour front desk, near Crown Casino
Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 275 guestrooms, featuring kitchenettes. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Melbourne? This hotel has 861 square feet (80 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1012 reviews
Rating 8 - Good. 369 out of 1012 reviews
Rating 6 - Okay. 125 out of 1012 reviews
Rating 4 - Poor. 41 out of 1012 reviews
Rating 2 - Terrible. 29 out of 1012 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adele

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great and central to everything we where after
Stayed 1 night in Sep 2025

10/10 Excellent

Krunichuno

Liked: Cleanliness, amenities, property conditions & facilities
Nice cozy hotel. Good stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The location was excellent. Room was neat and quiet. It was comfortable and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pub closed on Sunday night Limited dining
Stayed 3 nights in Jun 2025

8/10 Good

Khin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, accessible, good buffet
Stayed 5 nights in Jun 2025

8/10 Good

Geoffrey

Stayed 1 night in Jun 2025

8/10 Good

Mary

Stayed 3 nights in Jun 2025

2/10 Terrible

Simone

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Shower filthy. Mugs dirty. Grot around kitchenette sink and taps, power switches... I dont mind if a hotel is out dated as this one is, so long as it is clean but this one was far from clean. Receptionist fairly dismissive when told of conditions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a good walking distance if you want to explore the city
Stayed 1 night in May 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at the Mercure Melbourne Southbank.Was comfortable from the start of my stay. Hotel was lovely and clean. Had a good restaurant for a nice meal. Location was perfect. Good location for getting around Melbourne.
Stayed 3 nights in May 2025

6/10 Okay

Elissa

Business traveller
It was convenient.
Stayed 1 night in May 2025

10/10 Excellent

Austen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Melbourne city stay

Spotless room overlooking the river and city skyline.
Stayed 1 night in May 2025

2/10 Terrible

Will

Bathrooms are out dated barely running water in the shower.
Stayed 2 nights in May 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was such a beautiful place to stay. We srdived early and they let us check in as the room was ready and didnt charge us anything. Great location near the river with lots of food and shopping nearby.
Stayed 1 night in May 2025

8/10 Good

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, great location & breakfast. Room was quite stuffy as windows can’t open and aircon didn’t cool very well but rooms were nice. Really good overall and great value. Thanks :)
Stayed 3 nights in May 2025

8/10 Good

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in May 2025

6/10 Okay

Shelly

Business traveller
Liked: Cleanliness
Disliked: Staff & service
No shower cap.
Stayed 1 night in May 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Trains 5 minutes away.
Stayed 1 night in May 2025

10/10 Excellent

Keri Jean van der, Lower Hutt

Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service
Stayed 1 night in May 2025

10/10 Excellent

Rosie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, clean hotel.
Stayed 2 nights in May 2025