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City Square Motel

3.0 star property

Photo gallery for City Square Motel

Lobby
Laundry room
Lobby
View from property
TV

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View map
67 Swanston Street, Melbourne, VIC, 3000
  • Place, Flinders Lane
    ‪1 min walk‬
  • Place, Regent Theatre
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Corporate Single Room

Corporate Single Room

Corporate Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Queen Room

Standard Queen Room | Living area

Standard Queen Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corporate Queen Room

TV

Corporate Queen Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Family Room

  • Sleeps 4

Standard Twin Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

View all photos for Corporate Queen Room

Iron/ironing board, free WiFi, bed sheets

Corporate Queen Room

  • Sleeps 2

View all photos for Corporate Single Room

Iron/ironing board, free WiFi, bed sheets

Corporate Single Room

  • Sleeps 1

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includes taxes & fees
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About the area

Melbourne

With a stay at City Square Motel, you'll be centrally located in Melbourne, steps from Regent Theatre and within a 10-minute walk of Melbourne Central. .This hotel is 0.6 mi (1 km) from SEA LIFE Melbourne and 1 mi (1.7 km) from Crown Casino.

What's nearby

  • Flinders Lane - 1 min walk - 0.0 km
  • Collins Street - 1 min walk - 0.1 km
  • Regent Theatre - 2 min walk - 0.2 km
  • Bourke Street Mall - 3 min walk - 0.3 km
  • Melbourne Central - 7 min walk - 0.6 km

Getting around

  • Flinders Street Station - 4 min walk
  • Melbourne Central Station - 11 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Chloe's Bar - ‬2 min walk
  • ‪Dukes Coffee Roasters - ‬2 min walk
  • ‪Tropicana Juice/Food Bar - ‬1 min walk
  • ‪Uncle Tetsu's - ‬1 min walk

About this property

City Square Motel

City Square Motel offers 39 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 39 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as separate sitting areas and coffee/tea makers.
This smoke-free hotel features bicycle rentals nearby and hiking/biking trails nearby.
Featured amenities include laundry facilities and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 31 per day)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 20

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: AUD 31 per day (984 ft away)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

City Square Motel Melbourne
City Square Motel
City Square Melbourne
The City Square Hotel Melbourne
City Square Motel Hotel
City Square Motel Melbourne
City Square Motel Hotel Melbourne

City Square Motel Reviews

Reviews

6.4
Rating 10 - Excellent. 152 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 225 out of 1000 reviews
Rating 4 - Poor. 145 out of 1000 reviews
Rating 2 - Terrible. 157 out of 1000 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Gregory

Disliked: Cleanliness, amenities, property conditions & facilities
The general feel of the place is a bit dirty. Needs a good clean and paint job. Lifts are old and slow. Showed very good.
Stayed 1 night in Feb 2026

6/10 Okay

Luke

Disliked: Cleanliness, property conditions & facilities
A bit on the dirty side, clearly an old building underneath everything. Not especially secure entry. Swanston St is pretty noisy in the evening. But hey, it’s cheap.
Stayed 3 nights in Jan 2026

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Rude reception. All the lifts smelt of urine, No tv reception. No internet reception. Mold in bathroom. Broken handles on furniture. Broken AC unit. Moth eaten carpet and moths. Wall plug not attached to wall. Broken toilet paper holder. When I asked about the tv and wi-fi I was told the we're waiting for tv antenna repairs and the wi-fi was working. It was not.
Broken AC luvers
Mold on grout
Dirty shower grout
Mould around basin
Stayed 1 night in Nov 2025

2/10 Terrible

Gage

Disliked: Cleanliness, amenities, property conditions & facilities
It was quite unclean. The elevators had a strong sickening odour. The room carpets were dirty, worn. Some of the glasses was dirty. Poor room lighting. Other tenants were also loud
Stayed 3 nights in Nov 2025

2/10 Terrible

Amber

Stayed 1 night in Nov 2025

4/10 Poor

Mai

Disliked: Cleanliness, property conditions & facilities
It is convenient for walking around the CBD. Too much dust, so if you have allergies or asthma, I don't recommend this motel.
Stayed 3 nights in Nov 2025

6/10 Okay

Diane

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No hairdryer or glasses
Stayed 1 night in Nov 2025

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
The entry, lift, hall way, and room were all unclean and poorly maintained.
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, amenities
The room was very clean, but the tv reception was very poor, and he needs attention. I was unable to get any free to air abc or sbs channels which was very disappointing. All others had a lot of static.
Stayed 1 night in Nov 2025

2/10 Terrible

Sang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the dirtiest hotel room I have ever stayed in. It looks like it hasn’t been properly cleaned in ten years. The carpet was filthy, and the ceiling and walls were covered in stains and layers of dust. The TV barely worked, and the desk and bedside tables were grimy. The air conditioner was extremely loud and sounded like it was 20 years old. Overall, a very disappointing and uncomfortable stay. I would not recommend this hotel to anyone.
Stayed 2 nights in Nov 2025

6/10 Okay

John

Business traveller
Liked: Staff & service
Entrance way to reception is dingy. Graffiti and smell of urine in the lifts
Stayed 1 night in Nov 2025

6/10 Okay

Carolyn

Room in good condition Comfy bed and linen No general TV access. Only peraonal pay tv
Stayed 1 night in Nov 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room very small but clean and comfortable Only problem was the construction work outside the window on fed square made it very hard to get to sleep.
Stayed 1 night in Nov 2025

4/10 Poor

Denise

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn't stay here again. The only positive was location. The room we were given had no TV and apparently the whole building was the same, not. I went down to see if I could get a refund and were told that we wouldn't be able to but I could have a look at 2 other rooms. Had a look at them and chose another room and guess what there was TV. The room was filthy, the shower was dirty, the whole building needs a complete review. There were broken power outlets everywhere, if you got stuck in the lift to bad the phone was wrecked.
Stayed 1 night in Nov 2025

6/10 Okay

Suzette

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Leon

Business traveller
Disliked: Cleanliness, property conditions & facilities
I would not recommend staying here if you are concerned about security. The door to the street is only secured by a number keypad, and once in the building there is no security on the elevators, anyone could come up to hotel room floors. One morning there was a homeless person sleeping outside the elevators. The elevators also smell like urine.
Stayed 2 nights in Nov 2025

6/10 Okay

An Ting

Disliked: Cleanliness, amenities, property conditions & facilities
Very good central location which was convenient but bathroom was mouldy and had small flying insects. The bed and pillow seemed clean and comfortable but the rest of the room was questionable on whether it had been cleaned thoroughly. The towel looked stained which was a bit off-putting. You can hear city noises at night but it subsides after around 11pm. This could be a suitable last-minute or budget option if you won't be spending much time in the room, but it might be worth spending more on a nicer place, especially because of the state of the bathroom.
Stayed 3 nights in Nov 2025

6/10 Okay

Ramon

Disliked: Cleanliness, amenities, property conditions & facilities
Room was average, dust & dirt around window ledgers, beside the fridge, shower wasn't clean. No toilet roll holder. Lift smelt like urine, only one working out of 3. The whole place needs a decent clean. all around the edges of the walls where the carpet is bad. There was a homeless person asleep in the entrance hall near the lifts on Thursday mornong around 7.30am. No one a t reception then. Toilet in 421 was running all the time.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
It's in a great location and that's pretty much where the positives end. The elevator was covered in graffiti that hasn't been cleaned off (foreshadowing of what was to come). The walls of the room were covered in marks, and the floor around the edges and behind the bed were covered in very visible thick dust about an inch and a half wide. The air-conditioner was very noisy but it was effective. The sheets on the bed were clean but there wasn't enough to keep warm so I had to keep the air-conditioner on overnight, which would've been fine if it wasn't so noisy. The sink is too close to the toilet. The shower was stained and looked like it hadn't been cleaned for a while and the towels stunk of bleach.
Stayed 2 nights in Nov 2025

2/10 Terrible

Oskar

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty, stinky, noisy, can't even open windows, no air conditioning. Better pay 30-40 bucks more and have something normal.
Stayed 1 night in Nov 2025

8/10 Good

Caroline

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Didn't interact with any staff due to a late check-in and very early check-out, but I didn't mind that. Instructions for after hours check-in were straightforward, and easy to follow, much appreciated! Room was clean and organised, and I liked the toiletries provided, very useful as I'd forgotten mine for that trip. Overall, I had no issues, and will very much book here again when staying in the city.
Stayed 1 night in Oct 2025

4/10 Poor

leigh and kara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were nothing like what is pictured when booking. The whole place was dirty, poorly maintained - no lights in fixtures and the ones that were working kept pulsing, cracked walls broken windows, cups filthy and no tea or sugar in room, graffiti in the lifts, carpets’s trashed, plaster dust on the floor. Owners need to spend the money and fix it up or get out of owning hotels. Would NOT EVER recommend anyone to stay here.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

8/10 Good

owen

Liked: Cleanliness
Noise was an issue
Stayed 2 nights in Nov 2025

2/10 Terrible

Adele

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. The window had jagged remains of broken glass and glass was in the room. It could not be closed.There was old take-away in the fridge, graffiti in the elevator, Mould in the bathroom and a lost pill behind the door which is clearly never vacuumed. We left. I have photos! The price was higher than for a Travelodge, so we expected clean and functional.
Filthy broken window
Lost pill behind the front door, clearly never vacuumed
Briken, filthy air conditioner
Some of the glass from the broken window
Stayed 2 nights in Oct 2025