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City Square Motel

3.0 star property

Photo gallery for City Square Motel

Lobby
Lobby
View from property
Laundry room
TV

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View map
67 Swanston Street, Melbourne, VIC, 3000
  • Place, Regent Theatre
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Corporate Single Room

Corporate Single Room

Corporate Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Queen Room

Standard Queen Room | Living area

Standard Queen Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corporate Queen Room

TV

Corporate Queen Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Family Room

  • Sleeps 4

Standard Twin Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

View all photos for Corporate Queen Room

Iron/ironing board, free WiFi, bed sheets

Corporate Queen Room

  • Sleeps 2

View all photos for Corporate Single Room

Iron/ironing board, free WiFi, bed sheets

Corporate Single Room

  • Sleeps 1

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  • Free Wi-Fi
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  • Breakfast available
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The price is AU$90
includes taxes & fees
19 Apr - 20 Apr
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About the area

Melbourne

With a stay at City Square Motel, you'll be centrally located in Melbourne, steps from Regent Theatre and within a 10-minute walk of Melbourne Central. .This hotel is 0.6 mi (1 km) from SEA LIFE Melbourne and 1 mi (1.7 km) from Crown Casino.

What's nearby

  • Flinders Lane - 1 min walk - 0.0 km
  • Regent Theatre - 2 min walk - 0.2 km
  • Bourke Street Mall - 3 min walk - 0.3 km
  • Melbourne Central - 7 min walk - 0.6 km
  • SEA LIFE Melbourne - 12 min walk - 1.0 km

Getting around

  • Flinders Street Station - 4 min walk
  • Melbourne Central Station - 11 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Dukes Coffee Roasters - ‬2 min walk
  • ‪Tropicana Juice/Food Bar - ‬1 min walk
  • ‪Cathedral Coffee - ‬1 min walk
  • ‪McDonalds - ‬1 min walk

About this property

City Square Motel

City Square Motel offers 39 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 39 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as separate sitting areas and coffee/tea makers.
This smoke-free hotel features bicycle rentals nearby and hiking/biking trails nearby.
Featured amenities include laundry facilities and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 31 per day)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 20

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: AUD 31 per day (984 ft away)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

City Square Motel Melbourne
City Square Motel
City Square Melbourne
The City Square Hotel Melbourne
City Square Motel Hotel
City Square Motel Melbourne
City Square Motel Hotel Melbourne

City Square Motel Reviews

Reviews

6.4
Rating 10 - Excellent. 148 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 223 out of 1002 reviews
Rating 4 - Poor. 149 out of 1002 reviews
Rating 2 - Terrible. 167 out of 1002 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Gregory

Disliked: Cleanliness, amenities, property conditions & facilities
The general feel of the place is a bit dirty. Needs a good clean and paint job. Lifts are old and slow. Showed very good.
Stayed 1 night in Feb 2026

6/10 Okay

Alison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware! We had to change rooms because the one we were in didn't have working electrical sockets and smelled bad. The new room had clean beds and working electrics, but all public areas have graffiti, really worn carpet, bits of rubbish. The staff are really nice and helpful but the building is in serious disrepair and didn't feel very safe.
Stayed 1 night in Jan 2026

2/10 Terrible

Elica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was filthy, mould on the walls and floor, had not been cleaned, stains on the walls and doors Everything was covered in dust Elevators smelt like urine We did not stay there for more than 20mins Ended up leaving and booking another hotel that night We felt unsafe and did not want to stay at the motel
Stayed 2 nights in Jan 2026

4/10 Poor

Maria

Travelled with family
Disliked: Amenities, property conditions & facilities
Terrible room, window broken, drafty and noisy, tv not working, light switch for bathroom unsafe. Extra bed cramped in so very hard to get to the bathroom. Was booked for 2 nights, left after 1 night and requested a refund for the second night.
Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Stayed 2 nights in Jan 2026

6/10 Okay

Luke

Disliked: Cleanliness, property conditions & facilities
A bit on the dirty side, clearly an old building underneath everything. Not especially secure entry. Swanston St is pretty noisy in the evening. But hey, it’s cheap.
Stayed 3 nights in Jan 2026

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
The hours reception is "open" are too short and often unstaffed. The staff were Chinese with English obviously being their second language. That's not their fault, but Australian travellers should not require a translator to receive basic services in Australia. The night manager is rude and difficult to understand especially on the phone. The room cleaning staff were polite, and their English was much better than the night manager. One of the three elevators is not working but there is not an out of order sign. The middle elevator is covered in graffiti and stinks from a joint jammed in the wall. The stair wells are a filthy mess. The doors and walls are covered in graffiti. Rubbish is strewn about the floors and stairs.
Stayed 3 nights in Dec 2025

2/10 Terrible

matthieu

Travelled with family
Disliked: Cleanliness, amenities
There was an AUD31/day coupon for the carpark. The flat parking cost was AUD30/day. I parked the car for 36h inside the designated carpark. When I wanted to exit, I used 2 coupons, as instructed by the hotel staff. The total cost was AUD60. At the end I had to pay AUD20. I called the intercom, the parking staff did not care and asked me to pay. This is totally unacceptable. I want to be reimbursed immediately. I have all the necessary tickets and photos with me to prove it. Please contact me ASAP!!!
Stayed 2 nights in Dec 2025

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in, wasn’t given the after hours code to get in. Had to make a phone call to get that. Apparently there are two codes to get in and was not given the after hour’s code to get into the building. There was no toilet paper and was told that it will be left outside the door, sadly it was not, we bought our own. There was disgusting graffiti in the lift as well as exposed wires with tape on the ends. The drawers in the room were broken. The tv bracket was bent down and wasn’t sure if it would fall off the wall. Other than that, the bed was comfy.
Stayed 2 nights in Dec 2025

4/10 Poor

Kim

Travelled with partner
The man at reception was very unpleasant. No hello just said ‘ID and debit card’ should not be in the job. Room was unclean and you could barely see out the window they were that dirty. Definitely wouldn’t stay there again
Stayed 1 night in Dec 2025

4/10 Poor

Blake

Disliked: Cleanliness, staff & service, amenities
The room smelled musty, the walls were dirty and grimey, the carpet was covered in dirt and mould ,there was mould in the shower and the TV didn't work.
Stayed 1 night in Dec 2025

4/10 Poor

Graham

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable but the room was grubby and poorly maintained. The TV didn't work properly and the only chair to sit on was basic and uncomfortable. No staff after 5 o'clock made it feel a little unsafe returning alone in the evening.
Stayed 1 night in Dec 2025

2/10 Terrible

Divya Utkrisht

Disliked: Cleanliness, property conditions & facilities
1/5
Stayed 3 nights in Dec 2025

2/10 Terrible

Shalin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2025

2/10 Terrible

Jeremy

Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Close to everything
Stayed 3 nights in Dec 2025

2/10 Terrible

HAI MIN

Too bad for hotels
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Disliked: Amenities
Staff didn’t want to be there, really unhelpful, at some point the rooms should be renovated.
Stayed 1 night in Dec 2025

4/10 Poor

Benjamin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was not family friendly and was well below our low expectations. When we advised the hotel staff we were not even afforded an apology.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Disliked: Amenities, property conditions & facilities
Just basic accommodation at a good price in a great location
Stayed 1 night in Dec 2025

6/10 Okay

Nafisa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Seamless check-in and check-out. Spotlessly clean room and bathroom. Comfortable bed. However, the toilet seat was missing, the bathroom exhaust didn’t work and the TV didn’t work. That said, I got the most amazing price. Now I know why! But given the knock down price, I really can’t complain.
Stayed 2 nights in Dec 2025

4/10 Poor

Laurette

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location BUT!!!! Checked in late so no staff to speak to. The room smelled of mould. The blanket was filthy. Only two pillows and they were so thin we had to fold them over to sleep on them. But the worst thing was the noise!!! All night there was random yelling out, sirens and arguments from the street. We were on the second floor so the windows obviously haven't been upgraded to double glaze! 7 am in the morning, a diesel generator started up. Never again.
Stayed 1 night in Dec 2025

2/10 Terrible

kior

Stayed 1 night in Nov 2025

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

4/10 Poor

Antoinette

Stayed 1 night in Dec 2025