Marylebone luxury accommodation

Unlike other hotels we had stayed in on the same trip to the UK, this hotel had not posted on Expedia that over half the rooms are windowless. Thankfully, the front desk had the availability to switch us as my partner let them know it was too claustrophobic for me, but when another hotel on the same trip lets you avoid booking a windowless room if you didn’t want one, it feels like they should do the same. The rooms are almost capsule-like, so very small, and only cleaned/serviced if you specifically request, but it was still convenient enough for what we needed.

The rate for this hotel was lower than several other brand names in the area, so my expectations were fairly low. I booked a standard double room and it was pretty disappointing - the only places to sit were the bed and the toilet. I had to do a work zoom call and ended up using my suitcase as a desk while I sat on the bed. The shower was quite small and I nearly touched the sides of the shower door to turn around. The property advertises that they have a gym - which is a very generous description. There is a bike, a treadmill and an elliptical packed into a room only slightly larger than my bedroom. There is a rack of dumbbells with weights from 5 to 50 pounds, but there isn't even a bench to sit on. Nor is there room on the floor to even do a set of sit-ups. It was quite simply one of the worst hotel gyms I have encountered in all of my business travel. I will not be a repeat guest even if the rate is low.

Staff helpful, breakfast was good

Great location, really nice and helpful staff. That was the second time I stayed there and will come back again.

Clean room, underwhelming experience

Wonderfull Everything is perfect for the guests Thank you My kind regards