I know it's a courtesy to offer a free shuttle but it took a long time for the shuttle to pick up all the people waiting for it at the airport. The staff also does not tell you to sign up for a time slot in getting the shuttle back to the airport, which came as a surprise to me when I was ready to go to the airport on the last day but had to catch an Uber instead.
I saw the shuttle for a different Melia location 2-3 times before the shuttle for Melia Avenida America showed up.
The staff at the hotel were extremely nice and professional. The hotel seems modern and nice. However, the 2 rooms I was initially assigned to did not have normal windows. Rather, the windows were up high near the ceiling, not allowing guests to see out the window. It took 2 room changes before I was assigned to a room with a normal window that I could open the curtains and see out of. Once I was in the final room, I was happy. However, the bathroom floor squeaked in spots, and the toilet bowl was not fully fastened to the floor. Aside from that, the room was lovely.
Breakfast is not available until 7:00 a.m. so if you have an early tour planned, you may have to skip breakfast, which I was told cost 16 euros. You can't even buy water before the breakfast room is open.
This location is a 30-45 minute bus ride from city center. You can catch the bus across the street from the hotel. The Metro is not conveniently located near the hotel. I would stay near city center next time.